An effective and customisable solution for your mail signature requirements
October 25, 2025

An effective and customisable solution for your mail signature requirements

Jeff Clancey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

I have been using Exclaimer at a range of organisations and have always been happy with service provided.

As there are a range of companies and business units at my organisation, a streamlined avenue to dynamically allocate signatures is required.

The ability to graphically view the signatures and customise allocation based on a range of rule sets is very beneficial and flexible.

Pros

  • It is not often that I've need to contact support, however I recently needed to reach out regarding some billing changes. Helped by Lalita and the team, an excellent outcome was achieved. There was an excellent understanding of what needed to be corrected and they worked in well with myself to resolve.
  • The graphical interface to edit the signatures is highly effective.
  • It's very useful to be able to use the simulation tool to test how the signature will look in a range of scenarios.

Cons

  • Old templates have been locked and require intervention from the support team to migrate to the new format.
  • I get a lot of comments around not seeing the signature until after the email has been sent, but I have not had time to investigate a solution.
  • The container functionality in the signature editor can be problematic.
  • As a larger organisation, we have a requirement to mandate signature, but cannot be reliant on end-user involvement.
  • Guaranteed consistency of branding is definitely of value.
  • This is not something that we would desire to take on in-house.
This functionality is definitely required at our organisation.

One of the primary benefits of Exclaimer portal is the ability to see all of the signatures in one place with the associated usage groups and conditions being visible.

This makes it incredibly easy to locate the desired signature to modify or replace as needed.
The connection with Microsoft 365 required little initial or ongoing configuration and is done in such a way where we have confidence that we are not introducing a security concern into our environment.

I have also not been aware of any instance of system downtime where signature generation has not occurred.
  • Internal
I have previously created an Exchange based solution for automatically generating signatures.

This was effective for a smaller organisation, but came with a range of drawbacks:

- Some programmatic knowledge was required by administrators
- No visual editing was possible
- Required a lot of manual interaction with Exchange Rules
- It was difficult to create and manage multiple signature options

Do you think Exclaimer delivers good value for the price?

Not sure

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

Exclaimer is highly beneficial for larger companies that have a range of business units and requirements around the look and feel of signatures.

Smaller organisations are unlikely to need the same degree of customisation, so the requirement is diminished. Particularly as there is something of a cost premium and another platform to manage.

Comments

More Reviews of Exclaimer