Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Kubernetes Monitoring

Development

Business Intelligence (BI)

Collaboration

Enterprise Content Management

Integrated Workplace Management (IWMS)

PDF Editors

Privacy Policy Generators

Enterprise

Accounting

Accounts Payable

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Complex Event Processing

Composable Infrastructure

Data Collaboration

Deception Technology

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

LAN Switches

Network Performance Monitoring

Remote Desktop

Robotic Process Automation (RPA)

SaaS Backup

Service Desk Outsourcing

Software Asset Management

Storage Management

Telecom Expense Management (TEM)

User Virtualization

Vector Databases

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Digital Content Creation

Email Deliverability

Email Marketing

Employee Advocacy

Headless CMS

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Government Contracting

Social Commerce

Sales

Secure Access Service Edge (SASE)

Security

Awards Management

Card Management

Dealer Management

Healthcare Learning Management

Investment Portfolio Management

Medical Scheduling

Retail Analytics

Text Analysis

Vertical-Specific

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### Workflow Design and Automation
Users consistently praise Flowingly's intuitive workflow design and powerful automation capabilities. The platform's visual workflow creation tools are highlighted as a key feature that simplifies the process for users across all levels of the organization. Additionally, the ability to easily track and monitor tasks within workflows is seen as a significant time-saving benefit. While some users mention minor limitations such as the inability to link different workflows without specific steps, overall, Flowingly's workflow design and automation functionalities are well-received for their user-friendly nature and efficiency in streamlining processes.

### Process Mapping and Visualization
User feedback on Flowingly's process mapping and visualization features is varied and highlights both strengths and areas for improvement. While some users appreciate the intuitive nature of the app and its ability to streamline workflows through visual representations, others express concerns about the basic visual elements and the lack of customization options. The need for enhanced user control, improved visual cues, and simplified technical language is evident from the reviews. As Flowingly continues to evolve, addressing these user suggestions could further enhance the overall user experience with its process mapping and visualization functionalities.

### Task and Approval Management
Users consistently highlight Flowingly's task and approval management as a key strength, emphasizing the efficiency and transparency it brings to their workflows. The in-app approvals and automated reminders are particularly praised for streamlining processes and reducing manual tasks. Additionally, the ability to track tasks and approvals in real-time is seen as a valuable feature that enhances overall productivity. The platform's user-friendly interface and ability to standardize processes have garnered positive feedback, with users noting the ease of monitoring and managing tasks within the system.

### Document and Form Handling
Users generally praise Flowingly's document and form handling capabilities. They appreciate the simplicity of building forms and the ease of use, especially for staff with varying levels of technical expertise. However, some users express concerns about the lack of customization and control, particularly in terms of permissions and layout preferences. Despite these minor drawbacks, users find that Flowingly's document and form handling features effectively streamline processes and improve organizational efficiency.

### Compliance and Regulatory Adherence
Users consistently praise Flowingly's ability to streamline compliance and regulatory adherence processes, enhancing efficiency and communication across departments. The system's capacity to standardize processes and ensure staff adherence to company protocols has been well-received. Additionally, users appreciate how Flowingly helps in managing high-risk areas of the business, guiding staff through established paths to achieve the desired outcomes. The platform's role in tracking compliance and facilitating system upgrades has been highlighted as a valuable asset by reviewers.

### Efficiency and Streamlining Processes
Users universally praise Flowingly for its efficiency and streamlined processes capabilities. The consensus among reviewers is that Flowingly's ability to streamline workflows and enhance efficiency has significantly improved their work lives. Users appreciate how the platform ensures nothing gets misplaced or overlooked, allowing for better tracking of workloads and reducing processing delays. The tool's user-friendly interface and personalized support have also been highlighted as key factors contributing to its effectiveness in streamlining processes.

### User Experience and Interface Design
Users also appreciate the quick transition from mapping processes to live implementation within Flowingly, enhancing their operational efficiency. However, some reviewers suggest room for improvement in the visual elements of the platform to enhance the overall user experience, such as incorporating features like image uploads for better visual cues. Despite these minor drawbacks, the general consensus is that Flowingly offers a user-friendly interface and a positive user experience, particularly for those with limited computer literacy.

Flowingly has been praised by users for its effectiveness in document approvals and processing, offering significant time savings for teams. Users report saving up to 60 minutes per flow in certain processes. The in-app approvals feature eliminates the need for signing and scanning PDFs, allowing staff to easily track the progress of their requests. Additionally, Flowingly facilitates data sharing, improving communication and efficiency across various work platforms and departments. 

With its structured approach, Flowingly helps companies maintain compliance and standards in areas such as bookkeeping and safety. It encourages better communication and understanding among stakeholders, leading to improved collaboration and a better understanding of business needs. The tool is particularly useful for time-critical document processes and those that require attention to detail and evidence. 

Flowingly has made going paperless easier and more reliable compared to using emails. Workflows cannot be accidentally deleted, and automatic reminders ensure tasks are not forgotten. It also solves the problem of limited space in SharePoint libraries by storing relevant documentation within the platform. The structured workflows provide a quick overview of processes and additional support through instructional videos.

Users have found Flowingly invaluable for various workflow procedures including Capex, customer pricing, and NPDs. It helps with process mapping, task tracking, and decision-making, reducing manual tasks for teams. By eliminating physical bureaucracy and speeding up approval processes, Flowingly has led to high user satisfaction levels. It prompts users to review and re-evaluate existing forms and processes while being straightforward to work with due to its sleek design.

Flowingly makes reporting and task follow-up easy by reducing processing delays, providing visibility on approval stages, and helping reduce environmental footprint. While users are still learning how to use the tool, they have not encountered any issues yet. Overall, Flowingly improves understanding of processes, brings consistency, offers automation features to reduce effort, standardizes processes according to company procedures, addresses high-risk areas of the business by guiding staff through the correct path and outcomes, and reduces paper usage while ensuring clear guidelines and boundaries to prevent unauthorized involvement in tasks. The customer service provided by Flowingly is excellent, with responsive and collaborative support.

Challenging to change workflows: Many users have found it challenging to modify workflows once they have already started them in Flowingly. They express frustration with the lack of flexibility and customization/control, which limits their ability to make necessary changes.

Difficulties with exporting data: Users have reported that exporting data from Flowingly is a challenging task. They mention the lack of flexibility and limited options available, making it difficult to extract the desired information effectively.

Integration issues with other tools: Several reviewers mention difficulties integrating Flowingly with other tools. They find the process tricky and note that technical knowledge is required for successful integration.

Clear visibility of requests: Users appreciate the clear visibility of requests in Flowingly, allowing them to easily monitor and track tasks. Several reviewers have mentioned this positive aspect, making it a common sentiment among users.

User-friendly interface and ease of use: The user-friendly interface and ease of use of Flowingly make it simple for new employees to navigate and create workflows within minutes. This has been highlighted by multiple reviewers, indicating that many users find the platform intuitive and easy to work with.

Personalized support from the Flowingly team: The personalized support from the Flowingly team is highly appreciated by users. They assist with onboarding, flow writing, and provide ongoing training. Multiple reviewers have praised the helpfulness of the support team, emphasizing their availability and understanding in promptly addressing any issues or questions raised by users.

Users recommend reaching out to the Flowingly team for support and advice, especially when implementing Single Sign On and establishing administration roles. They highlight the importance of good support in these areas to ensure a smooth setup process. 

Another common recommendation is to make use of the trial period offered by Flowingly. This allows users to experience the support and training provided by the Flowingly team before committing to a purchase. Users find this beneficial in getting a better understanding of the system and its capabilities.

Users also suggest trying out the sandpit area for testing before making a purchase decision. This feature allows users to test the system and explore its functionality in a safe environment. It helps users assess if Flowingly is suitable for their specific needs and requirements.

Overall, users express satisfaction with Flowingly as a visual flow design system that simplifies administrative tasks. Some users even express interest in becoming Flowingly consultants, which speaks to their positive experience with the product.

Professional

Nintex offers a platform that helps companies discover, automate, and optimize business processes.

Expert - Process Platform

Professional - Process Platform

Custom

Enterprise - Process Platform

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

Appian Community Edition

Application - Standard

Platform

Unlimited

Application - Infrequent

Application - Input-Only

Appian

Flowingly

Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. BPM is often a juncture between IT and business departments at a company.

BPM software supports the activity of BPM with capabilities such as case management, application development, workflow design and modeling, business rules engine, and reporting and alerting.

Business Process Management (BPM)

Flowingly provides process and workflow software for teams.

Flowingly Overview 2020

Beautifully simple
process management & workflow automation

Transform old, manual ways of working into modern digital experiences.

From SMBs to the Fortune 100, Flowingly is the process platform teams love to use.

https://flowingly.io/

Process Engine

Process designer

Web-based tool for creating and customizing web process models

Process simulation

Evaluating model performance with real data, and optimizing

Business rules engine

Business rules engine allows non developers to change business logic in a model

SOA support

Support for reusable services to be built into process design

Process player

Step-by-step analysis of model to validate business rules

Support for modeling languages

Support for modeling languages like BPML, BPEL, and BMMN.

Form builder

Model execution

Ability to execute model and build code without programming skills

Collaboration tools allowing BPM experts to collaborate on model design

Social collaboration tools

Social tools for discussion threads, wikis, enabling decision making

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Content Management Capabilties

Content management

Content management tool for storing and managing versioning of electronic documents, images, etc.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Business Process Management (BPM) Tools