FM Learn

FM Learn, developed by FirstMeridian, is an online and blended learning platform designed to empower professionals in various fields such as accounting, customer service, sales, leadership, and human resources. With a focus on continuous learning, FM Learn aims to enhance individuals' skills and unlock their potential. It caters to companies of all sizes, including those in industries such as banking and finance, retail, IT and technology, healthcare, and professional services.

Key Features

Accountability: FM Learn offers courses that cover the importance of accountability, goal setting, and taking ownership of tasks. Learners can access modules that provide strategies for improving accountability in the workplace.

Collaboration: FM Learn provides courses on effective communication, teamwork, and problem-solving in a collaborative environment. The courses are designed for learners at different skill levels.

Cross Selling: FM Learn offers courses that equip learners with skills in identifying cross-selling opportunities, understanding customer needs, and effectively presenting additional products or services.

Customer Service: FM Learn provides courses that cover essential customer service skills, complaint handling, and delivering exceptional customer experiences. Learners can develop skills in building rapport, conflict resolution, and providing personalized service.

Innovation: FM Learn offers courses on leadership and innovation, focusing on fostering a culture of innovation, developing creative problem-solving skills, and embracing change.

Microsoft Excel: FM Learn provides courses on spreadsheet creation, data analysis, and advanced Excel functions. Learners can enhance their skills in areas such as formulas and functions, data visualization, and data manipulation techniques.

Microsoft Outlook: FM Learn offers courses for effective email and calendar management using Microsoft Outlook. Learners can improve their skills in organizing emails, scheduling appointments, and managing tasks.

Positive Attitude: FM Learn provides courses on developing a positive attitude in the workplace, focusing on mindset, resilience, and self-motivation. Learners can explore strategies for maintaining a positive outlook, stress management, and personal growth.

Presentation Skills: FM Learn offers courses on creating impactful presentations, delivering engaging speeches, and using visual aids effectively. Learners can develop skills in audience engagement, body language, and storytelling techniques.

Resilience & Thinking Out of the Box: FM Learn provides courses on building resilience, problem-solving skills, and creative thinking. Learners can explore techniques for overcoming challenges, embracing change, and generating innovative solutions.