Name: Genic Teams
Author: GenicTeams

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Continuous Delivery

Converged Infrastructure

Custom Software Development Services

Data Catalog

Data Center Virtualization

Data Fabric

Fraud Detection

Function as a Service (FaaS)

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

Security Analytics

Software Composition Analysis (SCA)

Threat Intelligence

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Audience Engagement

Audio Editing

Blogging

Contact Management

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales

Cloud Infrastructure Entitlement Management

Data-Centric Audit Protection (DCAP)

Security

Chiropractic

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

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Genic Teams, developed by Genic Solutions Pte. Ltd., is a comprehensive field service management software designed to streamline and optimize field service operations. According to the vendor, this software is targeted at small, medium, and large companies across various industries, including HVAC, IT hardware, marine, engineering, and healthcare. 

## Key Features

**Scheduling & Dispatching**: According to the vendor, Genic Teams offers efficient task scheduling and assignment capabilities, enabling the dispatch of technicians with the necessary skills and equipment for each job. The software allows real-time tracking of task status and progress, with optimization features to minimize travel time and maximize productivity.

**Quote Management**: Genic Teams provides features to create and manage quotes for potential customers. According to the vendor, it offers a streamlined quotation process, allowing easy conversion of quotes into real quotes for customers. The software also allows users to keep track of all quotes and their status in one centralized location.

**Product Inventory Management**: The software includes inventory management functionality for organizing products and spare parts. According to the vendor, Genic Teams enables users to track stock levels and automatically reorder when necessary. It also offers reporting capabilities to generate insights on inventory usage and availability, aiming to optimize inventory management and improve customer service.

**Mobile App**: Genic Teams provides a mobile app for on-the-go access. According to the vendor, users can stay connected and updated with real-time notifications. The app allows users to capture and upload photos, documents, and signatures directly, facilitating task completion and job status updates from anywhere.

**CRM**: Genic Teams includes customer relationship management features to manage customer interactions. According to the vendor, the software allows users to keep track of customer information and communication history, aiming to improve customer satisfaction through personalized service. Additionally, Genic Teams offers integration with CRM systems to streamline sales and marketing processes.

**Reporting**: Genic Teams offers comprehensive reporting capabilities to analyze various aspects of field service operations. According to the vendor, users can generate reports and customize them to fit specific needs and requirements. The software aims to provide data-driven insights for informed decision-making and identifying areas for improvement.

**Engineer Schedule/Job Scheduling**: Genic Teams facilitates efficient scheduling and assignment of tasks to field service engineers. According to the vendor, the software optimizes scheduling to minimize travel time and maximize productivity. It enables tracking of job progress and completion, ensuring appropriate assignment based on engineer skills and availability.

**Time Tracking**: Genic Teams allows tracking and recording of time spent on each task or job. According to the vendor, this feature enables monitoring of employee productivity and performance. The software aims to generate accurate time sheets for billing and payroll purposes, as well as improve project planning and resource allocation.

**Billing and Invoicing**: Genic Teams provides functionality for creating and managing invoices for completed jobs. According to the vendor, the software streamlines the billing process and reduces manual errors. It offers customizable invoice templates and allows tracking and management of payments and outstanding balances.

**Map & Geolocation**: The software includes features for viewing real-time locations of field service teams on a map. According to the vendor, Genic Teams optimizes routing and travel time for technicians, aiming to improve response time and customer service through geolocation. Users can monitor task or job progress and location using this feature.

Silver

Gold

Free

Bronze

Jotform

Genic Teams

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

GenicTeams

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Genic Teams

Overview

What is Genic Teams?