Limited capabilities within sunset Google Optimize platform
Use Cases and Deployment Scope
We used to use Google Optimize as our experimentation tool, where we would run ab tests and personalisations. This was used to improve performance on our current website and fix elements that we were unable to do through development resource. We used this tool as we had GA360 and it was a free tool that we could take advantage of with our remaining tool stack.
Pros
- Ab testing capabilities
- Personalisation
- Reports key metrics
- Syncs up with GA data easily
Cons
- Lack of support from google
- Glitchy
- Not a large range of segmentation compared to other tools
- No AI features
Likelihood to Recommend
It is a little too limited for a full stack experimentation programme. Many times we required development support or tech advise but we were simply unable to get this due to it being google. This was a big problem for us. However it is quite good if you were looking to get started in experimentation and didn’t have the budgets for a wider tool.
