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LogMeIn Central

Score6 out of 10

174 Reviews and Ratings

What is LogMeIn Central?

LogMeIn Central is a cloud-based remote monitoring and management (RMM) platform for IT teams and managed service providers. The solution provides remote access, endpoint monitoring, patch management, task automation, scripting, and reporting from a single console. It supports Windows and Mac environments and includes antivirus management powered by Bitdefender.

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Who Buys & Uses LogMeIn Central

LogMeIn Central Reviews

What users are saying about LogMeIn Central.
View all LogMeIn Central reviews

A Reliable Way to Troubleshoot Computers and Connect Remotely When Youre Out of Town

Kevin R. NortonView profile
Vice President in Corporate at Fidelifacts/Metropolitan New York, Inc. (11-50 employees)

Use Cases and Deployment Scope

To keep employees ability to login remotely. Also, if there are PC issues fix them remotely. The main thing is that I am disabled and the ability to use this give me the freedom to be able to work.

Pros

  • I can see who is online.
  • Ability to fix issues on the remote computer.
  • I can see when a computer is running poorly.

Cons

  • Better login when I get logged out.

Return on Investment

  • We are a small company and it had allowed me to do work without having to hire an IT staff.
  • Remotely review computers that needs update.
  • Very little downtime.

Usability

Alternatives Considered

pcAnywhere (Discontinued)

Central must have for all your buisness needs

Incentivized
Carolyn MitchellView profile
Recruiter in Human Resources at HGS (1001-5000 employees)

Use Cases and Deployment Scope

It is used for It to remote in and fix our computers. I personally have not had any issues with it..very user-friendly on both Its and m sides. I actually love the idea of having it at our fingertips, and you love the cloud-based backup.

Pros

  • User friendly very easy to use.
  • Great back up.
  • Great value for your $$.
  • Easy to navigate.

Cons

  • Nothing I can see.
  • Again nothing I can see.
  • Super easy no issues.

Return on Investment

  • Time saving.
  • Quick to resolve issues.
  • Functionality was amazing.

Usability

Alternatives Considered

LogMeIn Pro

Other Software Used

GoTo Meeting, GoTo Connect

LogMeIn Central by GoTo: Ultimate Remote Access and Management for IT Professionals

Incentivized
Verified User
Engineer in Information Technology (11-50 employees)

Use Cases and Deployment Scope

We as IT team members are located at different parties of the world and need access to computers and servers from our remote location. LogMeIn Central by GoTo helps us work on our organization's network seamlessly and securely. The connections to the machines are fast and help us to develop applications on machines within our Organization's network as if we are working on our local computers.

Pros

  • Secure Connection
  • Easy Remote Access
  • Easy to Use UI
  • Stable Connection

Cons

  • It is Hard to Restart a Machine via the UI
  • LogMeIn Central by GoTo's Password Expiration is just too frequent
  • Sometimes experience downtime with LogMeIn Central by GoTo

Return on Investment

  • 50% Cost Savings using LogMeIn Central by GoTo for Offshoring Development to Remote Locations
  • Time-Saving In Administration and Maintenance of Servers
  • Cost Saving and Productivity Increase With Work from Home Access

Usability

Alternatives Considered

TeamViewer and ConnectWise ScreenConnect

Other Software Used

Microsoft Visual Studio, Fireflies.ai

Great at direct Remote Access to specific machines, but is not a "true" RMM solution

Incentivized
Nathan ClarkView profile
Owner in Information Technology at Megabytes & More, LLC (1-10 employees)

Use Cases and Deployment Scope

We use LogMeIn Central by GoTo primarily as a secondary, but daily used, remote access solution across multiple clients to allow for easy, direct access to specific machines at client locations. It affords easy access from multiple devices (PC, macOS & iOS) and incorporates background file transfer and command prompt ability, as well.

Pros

  • Remote access
  • Quick insight into uptime of particular machine
  • Software-based VPN into client network

Cons

  • It's not a true RMM and is missing some key functionality in that realm while it claims to be one
  • Compared to a true RMM, it's too costly to deploy across an entire organization

Return on Investment

  • LogMeIn Central by GoTo gives us the ability to quickly and easily access specific machines remotely, in particular from the field (i.e., from a mobile device), affording us the ability to more quickly respond to issues that may arise and resolve them

Usability

Alternatives Considered

N-able N-sight RMM

Other Software Used

N-able N-sight RMM

GoTo Enhances LogMeIn Central for Remote Access and Control

Incentivized
Rohan Kumar
Software Engineer in Information Technology at Mytechcasa (11-50 employees)

Use Cases and Deployment Scope

LogMeIn Central by GoTo makes remote device access and management possible for administrators, simplifying support and troubleshooting. IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features. It is the most dependable remote monitoring and management tool available. delivering vital patch management, rapid, secure HD remote access, meaningful reporting, potent IT automation, and more from a user-friendly platform.

Pros

  • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
  • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
  • It expands to meet the demands of expanding companies and can handle a higher volume of devices.

Cons

  • Little expensive
  • Some Compatibility Issues.
  • Occasionally has problems changing users on a remote system.

Return on Investment

  • Connections are always fast and reliable.
  • Deployment is extremely simple.
  • Built-in two factor authentication.

Usability

Alternatives Considered

Splashtop

Other Software Used

IBM Cloud Object Storage, IBM Turbonomic, LogicMonitor

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