LogMeIn Central is a cloud-based remote monitoring and management (RMM) platform for IT teams and managed service providers. The solution provides remote access, endpoint monitoring, patch management, task automation, scripting, and reporting from a single console. It supports Windows and Mac environments and includes antivirus management powered by Bitdefender.
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TeamViewer
Score8.6 out of 10
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Teamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.
LogMeIn Central by GoTo generally outperforms TeamViewer and ConnectWise ScreenConnect in several key areas. While both alternatives have their merits, they come with drawbacks such as higher costs and performance issues over slow connections. A significant differentiator for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose LogMeIn Central
Very similar to GoToMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
IT Director in Information Technology at Capstone Rural Health Ctr (Medical Practice, 51-200 employees)
Chose LogMeIn Central
I did not like the Kaseya product, it was difficult to us and had constant connection issues. We currently utilize Endpoint Central and love it. However, we will maintain Central for the screen sharing product. TeamViewer is ok but is slow and clunky.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Information Technology Manager in Information Technology at Hancock Associates (Information Technology & Services, 51-200 employees)
Chose LogMeIn Central
Kaseya was too complicated and not user friendly, basically for enterprise corporations. TeamViewer I'd have to say had an excellent user interface but had a bad inventory report in excel (not nearly as organized as LogMeIn) LogMeIn topped off everything, by making all the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director of IT in Information Technology at Grove Supply, Inc. (Wholesale, 51-200 employees)
Chose LogMeIn Central
Logmein Central combined the abilities of all of these other services into one complete, intuitive user interface. Remote Desktop Services allowed me to remote into other computers, but users could not see what I was doing and behind the scenes, management was difficult to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Executive Desktop Support in Information Technology at IAC (Media Production, 1001-5000 employees)
Chose LogMeIn Central
Dameware is a very good product and fantastic with server environments but personally doesn't come close to LogMeIn when talking about assisting users who are on different LANs all around the world. TeamViewer has a good product but prefer Logmein's dashboard and ease of use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT Technician in Information Technology at Taxco Business Services (Accounting, 11-50 employees)
Chose LogMeIn Central
TeamViewer is pretty good but I just don't see all the features that LogMeIn Central officers. I like the remote interface from LogMeIn a lot better than TeamView. I haven't used TeamView fully in a while so they may have all the features and I just don't know how to access …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose LogMeIn Central
It is comparable to TeamViewer. However, LogMeIn has a better file transfer rate.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose LogMeIn Central
LogMeIn Central by GoTo for connecting remotely to PCs and servers stacks up really well. I find it more reliable and secure.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
IT Director in Information Technology at First Baptist Church of Milford (Non-profit Organization Management, 51-200 employees)
Chose LogMeIn Central
LogMeIn Central by GoTo is better than Team Viewer in it's central management portal and it's remote installation by end users without needing to pass any kind of login or access codes back and forth to gain remote access. Its remote control is much better than Splashtop in that …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Owner in Information Technology at Neuvision (Information Technology and Services, 1-10 employees)
Chose LogMeIn Central
The closets of the above mentioned would be screenconnect and we do have some clients that use it. screenconnect is a little cheaper for the client to use compared the LogMeIn Central by GoTo but the overall ease of use is better the LogMeIn Central by GoTo. AnyDesk, RemotePC …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose LogMeIn Central
Essentially, it comes down to cost. Central has a higher-pricing point than other tools.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose LogMeIn Central
In our quotations and evaluation of the suppliers the best proposal and best service was from Central. The company asks to quote 3 companies, and the best of them in our evaluation taking into account cost benefit was Central (LogMeIn). The access to computers in Central's …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose LogMeIn Central
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Associate Project Manager in Information Technology at Computacenter (Information Technology & Services, 1001-5000 employees)
Chose LogMeIn Central
As mentioned already, Central is very flexible to remote share. So, we kept an auto-option, whenever user raise ticket, it should auto-capture the hostname based on his Employee ID. With that, no more asking user to provide AnyDesk/team viewer ID to beep in inside user machine …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Business Analyst in Professional Services at FedEx (Package/Freight Delivery, 10,001+ employees)
Chose LogMeIn Central
The most valuable or powerful or reliable feature I'd say it's simplicity and easy to access and complete tasks on time. Its single pane where we have all the control systems, tools and features. I also like how the remote connection is stable and fast. The support is very …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
President in Information Technology at Advantage Business Solutions (Computer Networking, 1-10 employees)
Chose LogMeIn Central
We have always found that our clients preferred LogMeIn Central even if they had to pay a little more [for] it! The interface is simple to use, and it's available for so many different platforms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose LogMeIn Central
I find the quality of the screen display better in LogMeIn, and I prefer the LogMeIn Dashboard when used in a Browser.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose LogMeIn Central
I’ve used many different kinds of remote software. There are cheaper ones out there that do the same thing but not many do it as well and for as long as LogMeIn has. I highly recommend them. Also, I rarely if ever give 10s so take the 9s as very high marks!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose LogMeIn Central
I like LogMeIn the best over the others. My only complaint is that the price has increased considerably over the last few years.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamViewer
Verified User
Chose TeamViewer
Seems more secure and cost-efficient experience, which is why our company chose to work with TeamViewer instead.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
President and Principal Consultant in Information Technology at Demtron, Inc. (Computer Software, 1-10 employees)
Chose TeamViewer
For our purposes, each is roughly equivalent in features and usability. I do actually use all three of them and have used TeamViewer primarily when jointly supporting clients with other contractors.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
MBA Business Management in Product Management at Losango (Financial Services, 201-500 employees)
Chose TeamViewer
On the feature-rich front, from among all the remote tools that I've used, whether LogMeIn or VNC, TeamViewer has features as well as a very pleasing interface. Since IT support procedures for file sharing, screen transfer, and controlling remote gadgets are now made so much …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Business Analyst in Marketing at Cabify (Information Technology & Services, 1001-5000 employees)
Chose TeamViewer
Before TeamViewer, our team tried out Microsoft Teams, and LogMeIn as tools for collaborating. While they both did well in their own individual right, TeamViewer managed to earn praise by showcasing some robust remote access and collaboration features.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose TeamViewer
We tried the products by LogMeIn in the beginning and they were too cumbersome and slow compared to TeamViewer. We needed something straight forward, centralized and that we could do from anywhere in the world and the ease of use of TeamViewer helped achieve all of this.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Technical Support Specialist in Professional Services at Geo Strategy Partners (Consumer Electronics, 11-50 employees)
Chose TeamViewer
Lower in price, since i've been using Teamviewer for so many years, I feel comfortable with configuration, and I trust the platform. Also, file transfers are safer and connections are more stable.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
IT Director in Information Technology at First Baptist Church of Milford (Non-profit Organization Management, 51-200 employees)
Chose TeamViewer
TeamViewer is more simplified and works great for digital signage and for single use remote tech support for users who are not physically available to bring in their devices. LogMeIn is great for centrally managed network of computers on a more frequent basis. Both have similar …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose TeamViewer
TeamViewer was a far better value and in our testing actually performed better generally, especially when it came to live sound transfer and just overall mouse responsiveness and screen quality. It also has a bunch of other features that we'd have to otherwise pay for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Head of Information Technology in Information Technology at Mondetta Clothing (Apparel & Fashion, 51-200 employees)
Chose TeamViewer
TeamViewer works really well and is easy to use when all versions are in sync. So our choice for overall ease of use would be TeamViewer but due to version issues and pricing issues, it is not our primary remote support platform. Should they improve the versioning issues and …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose TeamViewer
All platforms and products are similar and each have their strengths and weaknesses so it is hard to generalize given that everyone's needs are different, but TeamViewer has proven to us to be not only versatile, easy to deploy and have a small foot print but also very secure …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Owner in Social Media at Twin Flame Productions LLC (Publishing, 1-10 employees)
Chose TeamViewer
We used LogMeIn years ago and found their progress in keeping pace with technology was not as good as with TeamViewer. We used both products for a while so we could ascertain which was best, and TeamViewer came out a clear winner. Security was also a big consideration of ours …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose TeamViewer
It much faster interfaces and didn't seem as intrusive on machines. The ability to see assets in a list and remote in has really helped. It ensures we don't necessarily have to keep a separate list to reference. That ability is also helpful to quickly see which machines are …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Owner/Operator in Corporate at Buckeye Computer Services (Information Technology and Services, 1-10 employees)
Chose TeamViewer
Teamviewer does everything the others do, if not more, but the cost was much better at the time of our purchase. I don't know what the price difference is currently.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Independent Software Consultant in Information Technology at Lisandro Fernigrini (Information Technology and Services, 201-500 employees)
Chose TeamViewer
Since I access several customers and environments, I wanted an easy-to-install/use solution. Team Viewer provides desktop sharing, remote access, and file transfer in a single solution and most of my customers have already used it either personally or in a previous business, so …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Owner in Information Technology at Colorado Computer Care (Information Technology and Services, 1-10 employees)
Chose TeamViewer
There are numerous remote access systems and software out there. For personal use, TeamViewer is an ideal option, as it is easy, powerful, and secure. Even with the high cost of business use, TeamViewer is still a great system, that is easier to use and more feature rich than …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT Manager in Information Technology at Calmens naturals (Cosmetics, 11-50 employees)
Chose TeamViewer
TeamViewer is more popular with our staff and clients. Whenever we want to connect using a different solution, we keep going back to TeamViewer because it’s what they are used to. TeamViewer also has more advanced features, which are specific to everything we would like to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Associate Director of Telecom & PC Support in Information Technology at 92nd Street Y (Non-Profit Organization Management, 201-500 employees)
Chose TeamViewer
I've used all three above for many years. I switched over to TeamViewer for a couple of reasons. 1. Cost 2. Support 3. Product changes. TeamViewer offers nearly all what the three products above do all in one price.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose TeamViewer
TeamViewer is simple but it also doesn't come with all the security that paid for services have to offer. We tend to use it for smaller projects and for our personal use.
I have enjoyed ScreenConnect for its easy to use interface and the ability to copy/transfer files. I …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Principle and Narrator in Information Technology at Satyr Productions (Information Technology and Services, 11-50 employees)
Chose TeamViewer
Frankly, TeamViewer does not stack up against these other options, it competes with them to some degree but is, in my opinion, the least of the four. Where it does excel is in its advanced feature set - in that it has many features available - even though those features are …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Service Manager in Information Technology at Accellis Technology Group (Information Technology and Services, 11-50 employees)
Chose TeamViewer
LogMeIn Central remains the go-to product for remote desktop. Splashtop is on the same level as TeamViewer. GoToMyPC is more of a temporary, attended remote support application. VNC Connect is very basic, but also stable and feature-rich.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT Security Analyst in Information Technology at Technology Company (Public Safety, 201-500 employees)
Chose TeamViewer
I'm very comfortable with TeamViewer and I've used them for a long time. I moved from LogMeIn before and I moved to TeamViewer because of the ease of use that TeamViewer provided. The customer facing experience for TeamViewer was also a big factor as to why I chose TeamViewer …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior System Administrator in Information Technology at Packaging & Distribution Resources (Warehousing, 51-200 employees)
Chose TeamViewer
Teamviewer is the easiest solution when needing to talk a user through helping an IT professional get remote access to their computers. Most other programs have many more steps and complicated passwords that need to be shared before you can log in and help someone remotely. …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
App updates sometimes cause unstable status and computer must be restarted.
OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
