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Users have found that Grayscale is a highly effective tool for streamlining the hiring process and improving communication with …
Starting at $99 per month
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What is Grayscale?
Grayscale is positioned as a frontline engagement platform aimed at streamlining the hiring, onboarding, and retention processes for businesses of various sizes. According to the vendor, Grayscale offers features such as SMS campaigns and text-to-apply functionality to connect with qualified applicants...
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Basic
$99
Cloud
per month
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Grayscale?
Grayscale is positioned as a frontline engagement platform aimed at streamlining the hiring, onboarding, and retention processes for businesses of various sizes. According to the vendor, Grayscale offers features such as SMS campaigns and text-to-apply functionality to connect with qualified applicants efficiently. It also provides automated screening through customizable questions and integration with existing Applicant Tracking Systems (ATS) for seamless workflow and tracking. The vendor claims that Grayscale helps keep candidates engaged with automation, bulk messaging, and reminders, reducing the likelihood of ghosting. Additionally, the platform allows candidates to self-schedule interviews, minimizing back-and-forth communication.
To accelerate time to productivity, Grayscale offers pre-boarding messaging and reminders. The vendor suggests that measuring and increasing Net Promoter Score (NPS) through surveys and tracking response rates can help build stronger relationships with new hires. The platform also automates follow-up tasks, aiming to streamline and expedite the onboarding process.
Regarding retention, Grayscale provides features such as HRS integration, employee bulk messaging, drip campaigns, and one-off texting. According to the vendor, these functionalities can be used to notify employees about promotion opportunities, share company updates, and encourage employee referrals. The platform also facilitates survey engagement, allowing employers to communicate with employees via their preferred channel, texting.
Grayscale seamlessly integrates with popular Human Capital Management (HCM) systems, including ADP, BrassRing, Greenhouse, Lever, SAP SuccessFactors, Taleo, UKG Pro, WhatsApp, and Workday. The vendor claims that the platform enhances the capabilities of these systems, providing a unified frontline engagement solution.
Grayscale Features
- Supported: Assessment Management
- Supported: Background Screening
- Supported: Internal HR
- Supported: Onboarding
- Supported: Recruiting Firms
- Supported: Self Service Portal
- Supported: Workflow Management
- Supported: Applicant Tracking
- Supported: CRM
- Supported: Candidate Management
- Supported: Collaboration Tools
- Supported: Interview Management
- Supported: Mobile Access
- Supported: Reporting/Analytics
- Supported: Social Media Integration
- Supported: Talent Acquisition
- Supported: Task Management
- Supported: 2-Way Messaging
- Supported: Automated Responses
- Supported: Contact Management
- Supported: MMS
- Supported: Mass Texting
- Supported: Message Personalization
- Supported: Mobile Keywords
- Supported: Scheduled Messaging
- Supported: Shortcodes
- Supported: Text-to-Win
- Supported: Third Party Integrations
Grayscale Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users have found that Grayscale is a highly effective tool for streamlining the hiring process and improving communication with candidates. By allowing users to quickly connect with interviewing talent, gather information for reporting purposes, and schedule texts to be sent at a later time, Grayscale has significantly improved efficiency in the recruitment process. Compared to other platforms like Google Voice, Grayscale has solved the problem of not being able to contact candidates via text, providing a more efficient and effective means of communication. Users appreciate the ability to stay informed with their team through notes, facilitating easy and quick communication between team members and management.
Grayscale has also helped solve communication issues, reduce wait time for messaging individuals, and provide a secure and reliable means of sending texts that candidates appreciate. The software has been effective in solving the problem of forgetting who has been contacted and when, as users can easily refer to the communication history. Additionally, Grayscale allows for seamless communication between Talent Acquisition and HR Teams, reducing miscommunications and ensuring everyone is on the same page throughout the recruitment process. Users have found that Grayscale helps them stay organized and consistent in their communication with candidates through features like automated touch points, text reminders, templates, and reminders. These features have proven valuable in reaching out to specific groups of applicants and improving candidate response time.
Overall, users have had a great experience with Grayscale, finding it to be a valuable solution for enhancing communication with candidates and streamlining the recruiting process. Its ease of use, quick communication capabilities, and its ability to improve response rates have been highly regarded by users. The software's features have helped users save time, increase candidate interaction, and deliver efficient results through text messaging. With positive feedback from users recommending Grayscale as a highly effective tool for recruiters, this product has proven itself to be an invaluable asset in facilitating efficient and timely hiring processes.
Users have made several recommendations based on their experiences with Grayscale. Many users recommend Grayscale for its user-friendly interface and effective reporting features, which they have found to be helpful in increasing communication with teams or potential hires. Some users suggest reaching out to Ty for a demo, indicating that this could be a valuable way to understand the capabilities of the tool and its potential benefits. Several reviewers mention that the app could benefit from a better filtering system, which they believe would further enhance its usefulness in solving communication barriers. These recommendations highlight the positive aspects of Grayscale, such as its ease of use and the ability to improve communication between users and candidates. However, there is also room for improvement, particularly in terms of enhancing the filtering system. Overall, reviewers find Grayscale to be an interesting and useful tool for recruiters and companies in general, at a reasonable price point.