Name: HoldMyTicket
Author: HoldMyTicket

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Content Management

Payment Facilitation

Visitor Management

Enterprise

Accounting

CTRM

Travel Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Server

Cloud Storage

Container Security

Data Center Backup

Data Preparation

Embedded Database

Enterprise Service Bus

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Message Oriented Middleware

Mobile Data Security

Mobile Identity

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Ecommerce Personalization

Email Marketing

Marketing Attribution

Marketing Automation

Mobile Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales Training

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Virtualization Security

Security

Aviation

Fleet Management

Hospital Management

Intelligent Document Processing

Online Ordering

Online Voting

Practice Management

Veterinary

eDiscovery

Vertical-Specific

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### Event Management
Users consistently praise HoldMyTicket's event management features for their simplicity and efficiency. The ability to create and manage events, including repeat events, with ease is highlighted as a major advantage. Some users express a desire for more customization options for event titles, but overall, the sentiment towards HoldMyTicket's event management functionality remains positive.

### Ticket Sales and Purchasing
Users generally appreciate HoldMyTicket's ticket sales and purchasing features. The software is commended for its intuitive and easy-to-use interface, making it a game-changer for businesses like tour companies. Customers find it convenient to purchase tickets and appreciate the live updates on ticket sales. However, some users express a desire for more control over analytics and real-time notifications for ticket purchases. Additionally, there are suggestions for improvements such as better real-time ticket purchase reports and the ability to sell multiple tickets in a package. Despite these minor drawbacks, HoldMyTicket's ticket sales and purchasing functionality remains a strong aspect of the software, providing users with a professional platform for their events.

### Customer Service and Support
Users generally appreciate HoldMyTicket's customer service and support capabilities. Reviewers consistently highlight the hands-on customer service provided by HoldMyTicket as a strong point, emphasizing the support's role in enhancing their overall experience. The technical support offered is also commended for being responsive and effective, aiding users in expanding their show offerings with ease. The competitive pricing further adds to the positive sentiment surrounding the customer service and support aspect of HoldMyTicket.

### Marketing and Outreach
While users praise HoldMyTicket for its exceptional customer support and service quality, there are some concerns regarding its marketing and outreach capabilities. Users appreciate the simplicity of the software and the ease of use for venues of all sizes. However, there are suggestions for improvements such as better real-time ticket purchase reports for sharing with promoters and more control over analytics for individual event tracking. Despite these areas for enhancement, HoldMyTicket remains a reliable option for those seeking hassle-free ticketing software with responsive customer support.

HoldMyTicket is an advanced customizable ticketing platform and mobile box office offered by HoldMyTicket LLC. It is designed to cater to a wide range of company sizes, from small businesses to large enterprises. This versatile product is utilized by various professions and industries, including music venues, festivals, promoters, casinos, and sports teams. HoldMyTicket enables users to coordinate every step of their events and sell tickets online, providing a comprehensive solution for event management and ticketing needs.

## Key Features

**Ticket/Event Management - Spark**: According to the vendor, HoldMyTicket's event management platform, Spark, allows users to coordinate every step of their event and sell tickets online. Users can create events, set up permissions for internal users, add promo codes, advanced pre-sale options, offers and settlements with talent, track real-time data, and integrate marketing needs.

**Box Office - Swarm**: HoldMyTicket's mobile box office app, Swarm Box Office, is said to offer the power of a full-service box office in the palm of your hands. It supports multiple devices and operating systems, allowing users to sell tickets and scan them in seconds. Swarm Box Office is claimed to be the first in the industry to offer offline ticketing scanning, ensuring smooth entrance lines even with unstable wifi.

**Hosted Websites**: HoldMyTicket offers the option to host white-label websites, providing users with a customizable and branded online presence. Users can manage all aspects of their website, including event listings, ticket sales, and customer interactions, creating a seamless online experience for their patrons.

**Client Documentation**: According to the vendor, HoldMyTicket provides comprehensive client documentation to help users navigate and utilize the platform effectively. The documentation includes detailed instructions, tutorials, and FAQs to assist users in understanding and leveraging the features of HoldMyTicket.

**Developer API**: HoldMyTicket offers a developer API that allows users to integrate their ticketing platform with other systems and applications. The API provides developers with the flexibility to customize and enhance the functionality of HoldMyTicket to meet their specific needs.

**Event Tools**: HoldMyTicket provides various event tools to assist users in organizing and managing their events. These tools include features such as event creation, ticket scanning, real-time analytics, and the ability to manage refunds and survey details. According to the vendor, users can stay ahead of their events with the help of these tools and ensure a smooth and successful event experience.

**Marketing Tools**: HoldMyTicket offers a range of marketing tools to help users promote their events and increase ticket sales. These tools include the ability to integrate ticket sales on websites and social media platforms, brand campaigns with white-label widgets, and utilize extensive marketing tools to enhance the overall patron experience.

**Ticket Types**: HoldMyTicket supports a wide range of ticket types, allowing users to offer different options to their patrons. Users can create general admission tickets, reserved seating tickets, VIP tickets, and more, providing flexibility and catering to the diverse needs of different events and venues.

**Reports & Analytics**: HoldMyTicket provides comprehensive reporting and analytics features that allow users to track and analyze ticket sales, patron information, and other relevant data. Users can access real-time data and compare events, transaction types, payouts, and venue sales, enabling them to make informed decisions and optimize their ticketing and event strategies.

**Seating Charts**: HoldMyTicket offers customizable and interactive seating charts, allowing users to create unique seating arrangements for their venues or arenas. Users can import holds, manage categories, create ticket groups, exchange seats, and color-code seats, giving users and patrons the power of choice when it comes to selecting seats and enhancing the overall ticketing experience.

Users of HoldMyTicket find the platform to be an easy and convenient solution for selling event tickets. Its simple and streamlined user experience allows users to quickly and efficiently list and sell tickets, saving them valuable time. The automation features provided by HoldMyTicket help users manage their ticketing process effectively, allowing them to better serve their clients.

The technical support and customer service offered by HoldMyTicket have been consistently praised by users. Users appreciate the quick and communicative assistance provided by the support team whenever they encounter any issues or have questions. This level of support instills trust in users and makes the overall experience of working with HoldMyTicket a positive one.

HoldMyTicket has become a trusted ticketing partner for many users over the years. With its ease of use, exceptional customer support, and dedication to making things easier for users, it has become a go-to choice for event ticketing needs. Users value the simplicity of the platform and appreciate the availability of support whenever needed.

In addition to its primary use case of event ticketing, HoldMyTicket also offers additional benefits for users. It can be used as a tool for exploring local events while traveling or for entertaining clients. The platform not only promotes events and festivals but also engages in charitable actions, making it beneficial for users who want to support meaningful causes through their ticket purchases.

HoldMyTicket's competitive pricing is another aspect that users appreciate. The reliable and trustworthy reputation of the platform alleviates any previous concerns about legitimacy and safety. Furthermore, HoldMyTicket offers discounted pricing for group purchases, making it advantageous for organizing work events or outings.

Overall, HoldMyTicket provides users with a user-friendly ticketing solution that saves time, offers exceptional customer support, promotes charitable actions, and provides access to a wide range of events.

Poll Everywhere is an event management software system offered by Poll Everywhere.

Intro

Present

Engage

Teams

Poll Everywhere

EventPilot is an event management software system offered by ATIV Software.

EventPilot Conference App for Medical Meetings and Scientific Events

HoldMyTicket

Event Management platforms is used to manage events, from planning to registration and ticketing, to apps for attendees.

Event Management

Virtual Event

These are features for Virtual Event software.

Registration, RSVP, and ticketing

Attendees can register, RSVP, and/or purchase tickets for the event in advance

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Audience engagement

Interactive features like live chat, polls, Q&A, and gamification

Event recording

Events can be recorded so that attendees can rewatch presentations at a later time

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Networking

Video and text chats specifically for attendee networking are available

Event analytics

Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Audience polling

Attendees can ask questions during the presentation.

Meeting space storage

Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

Annotation

Presenters and/or participants can make real-time annotations to presentation content, such as slides.

Remote support features

Includes features for remote support, such as remote control of mobile devices.

Handouts

Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Integration to Marketing Automation

Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

Attendee list export

The ability to export lists of event participants.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Participant list

Participants can see a list of other participants.

Confidential attendee list

Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Secure file sharing

File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

End meetings

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Record meetings / events

Meetings and webinars can be recorded for playback.

Dial-in attendance

Invitations include a phone number that attendees can to dial into meetings (audio-only).

Online attendance

Invitations include a link for attendees to listen/view/participate in meetings from their internet browsers.

Mute

Attendees have the option to mute themselves during meetings.

Slideshows

Presenters can present slideshows during the meeting within the web conferencing platform.

Media

Presenters can display images and videos during a meeting within the web conferencing platform.

International calling

Supports audio and video for international calls.

Multiple webcam streams

Supports multiple webcam streams for group face-to-face meetings.

Event registration

Attendees can register in advance for upcoming online events (such as webinars).

HoldMyTicket

Overview

What is HoldMyTicket?