iLab

Users of iLab have found the software to be highly valuable in managing equipment availability and making reservations. The ability to easily view and access equipment schedules has solved the problem of conflicting reservations and has streamlined the process for users. With iLab, users no longer have to worry about double booking or wasting time searching for available equipment. This has been especially beneficial for research facilities and core laboratories that have a large number of users and equipment to manage.

Another key business problem that iLab addresses is the consolidation of multiple department services and core facilities into one hub. Users have praised the convenience and efficiency that comes with having all their research needs in one place. By centralizing various services, such as equipment reservation, billing, and resource scheduling, iLab has made it easier for users to navigate and manage their research activities. This not only saves time but also increases productivity by eliminating the need to switch between different platforms or systems.

While iLab has received positive feedback for its desktop interface, some users have expressed the need for improved accessibility through mobile and laptop devices. The addition of dedicated applications would allow users to access iLab on-the-go, enabling them to check equipment availability or make reservations even when they are away from their desks. This would provide greater flexibility for researchers and enhance their overall experience with the software.

However, a few users have encountered difficulties when removing unwanted users from groups and navigating through the menu options to find the desired page. These usability issues have caused some frustration and hindered the smooth operation of certain research teams. Improving these aspects of user management and navigation within the software would greatly enhance the user experience and ensure that teams can efficiently collaborate without any hindrances.

Overall, iLab has proven to be an essential tool for managing equipment reservations, consolidating research services, and streamlining research activities. While it already offers valuable features, addressing issues such as mobile accessibility and navigation will further enhance its usefulness for researchers across various disciplines.