Name: Info Desk
Author: InfoDesk

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

School Management

Education

Board Management

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Risk Management

Enterprise

Accounting

Accounts Receivable

Budgeting and Forecasting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Build Automation

Cloud Storage

Data Fabric

Email Verification

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

IoT Security

Network Performance Monitoring

Network Simulation

Network Traffic Analysis (NTA)

Output Management

Platform-as-a-Service (PaaS)

SOA Application Gateways

Software Components

Software-Defined WAN

Web Content Filtering

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Blogging

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Mobile Analytics

Product Sampling

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video

Video Editing

Web Analytics

Website Builder

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Security Orchestration, Automation and Response (SOAR)

Security

Architecture

Last Mile Delivery

Legal Case Management

Nonprofit CRM

Physical Therapy

Roofing

Vertical-Specific

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InfoDesk is a platform designed to capture, curate, and share key business insights in one centralized location. It is suitable for businesses of all sizes, from small startups to large enterprises. According to the vendor, professionals in various industries, including business analysts, market researchers, competitive intelligence professionals, regulatory compliance officers, and risk management professionals, can benefit from InfoDesk's features and functionalities.

## Key Features

**Intelligence HQ**: According to the vendor, InfoDesk allows users to capture, curate, and share key business insights in one centralized platform. It utilizes AI, analytics, and automations to deliver actionable insights.

**Information Monitoring**: With InfoDesk, users can aggregate, filter, tag, and manage favorite information sources in one place. The vendor claims that it enables collaborative work on research projects and effective categorization of information.

**Inform Decisions at Scale**: According to the vendor, InfoDesk enables users to produce engaging newsletters, dashboards, and reports. Deliverables can be shared with stakeholders via PDF, PPT, and technical integrations, facilitating informed decisions throughout the organization.

**InfoLab**: InfoDesk allows users to connect their favorite content sources and integrate open web content and licensed premium content. The vendor states that it utilizes an advanced filtering engine and AI-extracted metadata. Additionally, curation experts are available to assist in finding, connecting, and managing feeds.

**Integrations**: InfoDesk seamlessly integrates with collaboration, CRM, BI, and data platforms. It provides 370+ technical integrations with third-party platforms, including Microsoft Teams, Salesforce, and SharePoint. The vendor also offers API integration for custom connections.

**Curation Services**: According to the vendor, InfoDesk leverages a global team of experts for insights curation. Users can expect to receive high-quality, relevant insights at scale. In-depth reports, custom dashboards, and curated newsletters are available as part of the service.

**Regulatory & Compliance Intelligence**: InfoDesk streamlines compliance processes with automated tracking. The vendor claims that it allows users to monitor regulatory changes and receive timely updates, ensuring compliance with the latest requirements.

**Document Management**: InfoDesk simplifies document management for regulatory and compliance purposes. Users can organize, search, favorite, and share relevant documents. According to the vendor, this feature saves time and provides easy access to necessary information during audits or inspections.

**AI Co-pilot**: According to the vendor, InfoDesk's AI-powered co-pilot feature saves time and effort. Users can interact with information from authorities and bodies effortlessly, and the system can extract key regulatory updates for quick curation of essential insights.

**Risk Insights**: InfoDesk enables users to monitor potential risks and threats to their business in real-time. The vendor claims that it facilitates the detection, assessment, and response to risks for proactive risk mitigation. Risk monitoring can be seamlessly integrated into the user's workflow.

Oracle Exadata is an enterprise database platform that runs Oracle Database workloads of any scale and criticality with high performance, availability, and security. Exadata’s scale-out design employs optimizations that let transaction processing, analytics, machine learning, and mixed workloads run faster. Consolidating diverse Oracle Database workloads on Exadata platforms in enterprise data centers, Oracle Cloud Infrastructure (OCI), and multicloud environments helps organizations increase operational efficiency.

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Oracle Exadata

Cloudera Data Platform (CDP), launched September 2019, is designed to combine the best of Hortonworks and Cloudera technologies to deliver an enterprise data cloud. CDP includes the Cloudera Data Warehouse and machine learning services as well as a Data Hub service for building custom business applications.

CDP Public Cloud - Data Engineering

CDP Public Cloud - Data Warehouse

CDP Public Cloud - Operational Database

CDP Public Cloud - Machine Learning

CDP Public Cloud - Data Hub

CDP Public Cloud - Flow Management

CDP Private Cloud - Plus Edition

CDP Private Cloud - Base Edition

Cloudera Data Platform

Info Desk

A Data Warehouse Appliance (DWA) is generally a pre-configured architecture specifically dedicated to big data analytics and as such emphasizes simplicity, focus, and high performance with data over general computational needs.

Data Warehouse

InfoDesk

A data warehouse is usually a relational database, designed specifically for data analysis instead of standard transactional processing

High-Volume Data Processing

The product's ability to efficiently process large amounts of data.

Data Warehouse Management

The effectiveness of the product’s tools for loading, transforming, sharing, and exploring data, schemas, and dependencies.

Administrative Automation

The product’s capacity to automate administrative tasks such as patching, scaling, and creating backups.

Self-Optimization

The product’s capability to monitor and adjust internal metrics and systems to keep performance as high as possible.

Data Modeling

A data model is a diagram or flowchart that illustrates the relationships between data

Data model creation

Ability to create and maintain data models using a graphical tool to define relationships between data

Data Exploration

Ability to explore data and develop insights

Visualization

The product’s support and tooling for analysis and visualization of data.

Data Security

Tools and features that help keep data secure from unauthorized access or internal exposure.

At-Rest Data Encryption

Data at rest is encrypted, requiring decryption to read the underlying data.

In-Transit Data Encryption

Data is transmitted in an encrypted state, preventing interception of raw in-flight data.

In-Use Data Encryption

Data remains encrypted even when stored in non-persistent storage (RAM, CPU caches, and CPU registers). This prevents access to data through malware on an individual device.

Data Redaction

The product's capability to return redacted data in place of actual data when queried. For instance, a redacted query for the phone number 555-5555 could return ***-**55.

Data Masking

The product's capability to use real data to create false data with an identical structure. For instance, this could be used to generate testing data or training data that reflects the data structure without exposing sensitive information.

Access Control and Security

Access control means being able to determine who has access to which data.

Multiple Access Permission Levels (Create, Read, Delete)

Multiple access permission levels means that different levels of users have different rights.

Single Sign-On (SSO)

Allows users to use one set of login credentials to access multiple applications

Location-Based Data Governance

Refers to how well the software enables users to comply with data privacy standards regarding the use of precise location data for customers.

Multi-User Support (named login)

Named model access means that users have access based on name and password.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Info Desk

Overview

What is Info Desk?