TrustRadius: an HG Insights company

Infor CloudSuite ERP Reviews & Insights

Score7.3 out of 10

139 Reviews and Ratings

Top industries

Based on 73 HG Insights installations.

Powered by

Community Insights for Infor CloudSuite ERP

Synthesised from 14 verified reviews.


Synthesised from 14 reviews | Last Published May 27, 2026


Infor CloudSuite ERP serves as a comprehensive solution for managing end-to-end business processes, from initial estimations and procurement to financial operations and asset management. Organizations utilize it to eliminate data silos and integrate with a broader ecosystem of Infor and third-party applications. In TrustRadius reviews, its robust inventory management, seamless integration capabilities, and ability to enhance production efficiency for 24/7 operations are frequently highlighted strengths.

Reviewers also report significant gains in operational efficiency and cost reductions, attributing these to the platform's cloud-based nature and support for scalability. However, common drawbacks include a complicated user interface and user experience, limitations in reporting and analytics, and challenges with data extraction and external integrations. Overall, while effective for core business functions, the system presents a mixed experience regarding usability and advanced data insights.


  • Comprehensive end-to-end business process management
  • Robust inventory management reducing scrap
  • Seamless integration with third-party and Infor systems
  • Enhanced production efficiency for 24/7 operations
  • Cloud-based architecture enabling cost reductions and scalability
  • Complicated User Interface (UI) and User Experience (UX)
  • Insufficient native reporting and analytics capabilities (Birst)
  • Challenging integration with external and Infor systems requiring technical expertise
  • Difficult data extraction, archiving, and named user license management
  • Performance issues with upgrades and bug fix cycle times
What other products like Infor CloudSuite ERP have you used or evaluated?

From 14 reviews | Last Published May 27, 2026

Reviewers identified several enterprise resource planning (ERP) and related software solutions that they have either used or evaluated in comparison to Infor CloudSuite ERP. The most frequently cited alternative was Microsoft Dynamics 365, mentioned by 3 of 14 reviewers. Other products noted include SAP HANA Cloud, Epicor Advanced MES, and various SAP products, each cited by 2 of 14 reviewers. While these products were identified as alternatives, the provided review data primarily lists their names without detailed commentary on specific user experiences, comparative performance, or explicit sentiment regarding their features or functionality. This suggests that while these systems are recognized as competitors or prior solutions, the specific reasons for their evaluation or the outcomes of their use are not extensively documented in this review set. The mentions indicate a competitive landscape where users consider a range of well-known ERP and business management platforms.

Microsoft Dynamics 365

Microsoft Dynamics 365

SAP HANA Cloud

SAP HANA Cloud

Epicor Advanced MES

Epicor Advanced MES

What positive or negative impact (i.e. Return on Investment or ROI) has Infor CloudSuite ERP had on your overall business objectives?

From 14 reviews | Last Published May 27, 2026

Infor CloudSuite ERP has positively impacted business objectives primarily by enhancing operational efficiency, as noted by 8 of 14 reviewers. This efficiency gain extends to faster processing times and improved resource utilization, contributing to tangible business benefits. Concurrently, 4 of 14 reviewers reported significant cost reductions, largely due to the platform's cloud-based nature, which minimizes on-premise infrastructure and associated licensing. The system also demonstrably improves inventory management, with 4 of 14 reviewers highlighting better tracking and reduced waste. However, the experience with reporting and analytics is mixed; while some appreciate its utility for statutory reporting, 2 of 14 reviewers faced challenges in achieving real-time data access, often necessitating additional investments in data warehousing solutions. Despite these reporting complexities, the platform generally supports business growth and scalability, enabling organizations to expand without substantial reinvestment.

Operational Efficiency

Reduced period close processing by more than a day

Cost Reduction

Adapts easily as the business grows without heavy reinvestment. We went from 20x4 to 24x7 production with no incremental subscription cost.

Inventory Management

30% reduction in inventory scrap adjustments

Besides Infor CloudSuite ERP, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 14 reviews | Last Published May 27, 2026

Reviewers using Infor CloudSuite ERP frequently cite other software they regularly integrate into their operations, with Microsoft Power BI being the most commonly mentioned external application. Three of 14 reviewers specifically noted their use of Microsoft Power BI for business intelligence and data visualization, suggesting a common pairing with their primary ERP system. Additionally, a similar number of reviewers, 3 of 14, indicated continued reliance on other Infor products, highlighting a preference for maintaining an integrated ecosystem within the Infor suite. A smaller segment of the user base, 2 of 14 reviewers, also reported using BarTender, indicating its role in specific operational needs, likely related to labeling or barcoding processes. The overall sentiment across these mentioned tools is positive, suggesting they effectively complement the Infor CloudSuite ERP environment for various business functions.

Microsoft Power BI

Microsoft Power BI

Infor products

Infor Birst, Infor Data Lake, Infor Distribution SX.e

BarTender

BarTender

Describe how you use Infor CloudSuite ERP in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 14 reviews | Last Published May 27, 2026

Infor CloudSuite ERP is primarily utilized by organizations to manage their end-to-end business processes, covering a broad scope from initial estimations to financial operations. A significant portion of reviewers, 7 out of 14, highlight its comprehensive capabilities in areas such as project creation, procurement, warehousing, finance, and asset management, effectively eliminating data silos across departments. The system's ability to integrate with a wider ecosystem of Infor applications and third-party tools is also a key aspect of its deployment, with 4 of 14 reviewers noting its use with add-ons like Factory Track, Supplier Exchange, and various external systems for manufacturing and supply chain. Furthermore, the ERP system is frequently employed for inventory and sales management, cited by 3 of 14 reviewers for its efficiency in handling sales processes and optimizing inventory through improved traceability and production planning. While also supporting financial and cost management, this area presents a mixed sentiment, indicating that while it handles core accounting functions, the specifics of its utility in this domain may vary more among users.

End-to-end Business Process Management

Our business is Engineering and Construction and we use the Cloudsuite ERP to run our business process end-to-end. The scope of our use case is starting from Estimations, Bidding to creation of project, execution of project, procurement, warehousing, Finance, Taxation (Direct and Indirect), Asset Management, Services modules. This covers our end-to-end business in Infor CloudSuite ERP.

Integration with Ecosystem and Add-ons

A key differentiator for us was being able to leverage the Cloud Suite ecosystem, so it is more than just ERP. We are also leveraging Factory Track, Supplier Exchange, Rhythm eCommerce, the integrated document management and now the Infor MES platform. We expect to expand to even deeper functionality with WMS, CRM and the Velocity Suite to expand AI and automation in our Infor centric business systems hub.

Inventory and Sales Management

It made management of sales and inventory much easier. We have found that allowing the sales team to use Infor for sales of both used and new equipment has assisted in getting the right product to the right customer without having to call and find the equipment. Overall, it has been a major net positive on the business.

Please provide some detailed examples of areas where Infor CloudSuite ERP has room for improvement.

From 14 reviews | Last Published May 27, 2026

Reviewers of Infor CloudSuite ERP frequently highlighted several areas where the platform could be enhanced, primarily concerning user experience, data handling, and external connectivity. A significant concern, noted by 4 of 14 reviewers, is the User Interface (UI) and User Experience (UX), which many described as complicated and in need of modernization. This often involved too many panels for single processes, impacting efficiency. Beyond the UI, 3 of 14 reviewers pointed to limitations in Reporting and Analytics, specifically citing the insufficiency of the included Birst product for robust business reporting and a desire for better integration with top-tier analytical solutions like Power BI. Similarly, integration with other systems, including Infor's own related solutions, was identified as challenging by 3 of 14 reviewers, often requiring advanced technical knowledge. Data management also presented challenges for 3 of 14 reviewers, who sought more efficient ways to extract data, better tools for managing named user licenses, and improved archiving capabilities for old transactional data. Finally, system performance and speed, particularly regarding upgrades and the cycle time for bug fixes, were areas where 2 of 14 reviewers indicated room for improvement. These recurring themes suggest opportunities for Infor CloudSuite ERP to refine its usability, data insights, and interoperability.

User Interface (UI) / User Experience (UX)

Need to continue to improve and modernize the UI

Reporting and Analytics

Reporting and Analytics. The Birst product included in the platform and the prepopulated dashboards are nowhere near sufficient to provide robust business reporting.

Integration with Other Systems

integration is challenging and requires advanced knowledge

Please provide some detailed examples of things that Infor CloudSuite ERP does particularly well.

From 14 reviews | Last Published May 27, 2026

Infor CloudSuite ERP is positively regarded by reviewers for its robust capabilities across several critical business functions. A notable strength, highlighted by 4 of 14 reviewers, is its inventory management, which has been credited with significant operational improvements such as reducing scrap. The system also receives commendation from 3 reviewers for its seamless integration capabilities, particularly with third-party systems and other Infor products, which minimizes the need for extensive data transfer. Furthermore, 3 reviewers specifically noted the platform's ability to enhance production efficiency, supporting 24/7 operations and various discrete manufacturing modes. Reviewers also frequently praise the user interface for its intuitiveness and customizable features, and the system's overall performance and stability, including its speed and uptime, are consistently highlighted as positive attributes.

Inventory Management

Inventory management. We have seen a 30% reduction in scrap as compared to our previous ERP

Integration Capabilities

3rd party integration. We rely heavily on 3rd party systems for EDI, banking, TMS, and TPM. Without the capability to integrate with a cloud instance we would be spending an inordinate amount of time facilitating the move met of data to a integration platform to facilitate the data transfer.

Production Efficiency

Production efficiency. The use of virtual tanks and backflushing have enabled us to move to 24x7 operations without the need to stop and audit every variance.

Loading Reviews List....