Inngage

Inngage is an engagement and retention platform provided by Inngage Tecnologia para Apps e-Commerce Ltda. It aims to assist businesses in creating personalized and automated communications across various digital channels, such as push notifications, email, SMS, in-app messages, WhatsApp, and web push notifications. According to the vendor, this platform optimizes the time of marketing teams, enhances customer experience, and drives revenue growth. Inngage is designed to cater to small to large-sized companies and is commonly used by marketing professionals, e-commerce companies, mobile app developers, retail and e-commerce industries, as well as digital marketing agencies.

Key Features

Push Notifications: Send personalized and contextualized push notifications to engage and retain app users, increasing user retention and loyalty. Customize push notifications based on user behavior and preferences.

SMS / RCS: Recover app installations with targeted SMS campaigns, sending personalized messages to engage and retain app users. Use SMS as a channel to reach users without internet access. Automate SMS campaigns based on user actions and behaviors.

WhatsApp: Utilize the WhatsApp messaging app to engage and communicate with customers. Send personalized messages and promotions via WhatsApp. Leverage the popularity of WhatsApp to reach a wide user base.

Web Push Notifications: Bring users back to your website with web push notifications. Engage users on both desktop and mobile devices with web push notifications. Customize and personalize web push notifications based on user behavior and preferences.

In-App Messages: Create interactive and engaging in-app messages to increase conversions. Deliver personalized messages within the app. Use in-app messages to guide users and encourage specific actions.

E-mail Marketing: Personalize and customize email campaigns to increase click-through rates and conversions. Integrate email marketing into your overall engagement strategy. Automate email campaigns based on user behavior and lifecycle stages.

App Analytics: Gain insights into user behavior and preferences with comprehensive app analytics. Understand user interactions and preferences within the app. Use app analytics to inform and optimize engagement strategies. Track key metrics and performance indicators to measure the success of your app.

Personalization: Create personalized and targeted messaging based on user attributes and behavior. Segment users based on demographics, preferences, and actions. Deliver customized content to enhance the user experience and drive engagement.

Segmentation: Segment users based on various criteria, such as demographics, behavior, and preferences. Create targeted campaigns and messages for specific user segments. Deliver relevant content and offers to different user segments. Use segmentation to optimize engagement and retention strategies.

Automation: Automate marketing campaigns based on user actions and lifecycle stages. Trigger personalized messages and actions based on user behavior. Create automated workflows to guide users through their journey. Streamline marketing processes and save time with automation.

Please be aware that the above features are described according to the vendor's claims and may require further evaluation to determine their effectiveness and suitability for specific business needs.