Insperity

We had engaged Insperity to help with payroll and benefits administration.

• In my experience, they cost me a lot of money for no return
• In my opinion, they use a crappy insurance provider with little to no actual benefits

We use Insperity for pre-employment testing and promotional moves within the company to check skills for new or current employees who want to make a change.

• It has helped us avoid bad hires.

Asana and Paylocity

Paylocity, Asana

They handle a lot of items - benefits, separation agreements, payroll, etc for our US entity. If we are unsure of any legal-related items for specific cities and states, we would go to Insperity and they would have the resources to share with us that we should be aware of. They also have a learning and development platform that we are currently looking into.

• Payroll processing - we rely on this a lot, especially when it comes to new hires. I like how quickly they process payroll, even for new hires who have joined well passed the payroll deadline. They make off-cycle payments for the new hires.
• Access to any HR law-related information - If we had a question about ANYTHING about the US HR law landscape, the team has all the information that you need. They're easily reachable and responsive.
• Drafting of separation agreements - although the processing time is a bit long (weeks), it provides us comfort that we are in compliance.

• I don't have an ROI but we save lots of time on our end when it comes to dealing with anything HR and payroll related. Employees have a great experience with customer support because they know they can reach out to Insperity directly rather than through us first.

Hibob, DocuSign, HelloSign

We were promised an HR team, and we received a few phone numbers for team members who were nearly impossible to reach...

Our biggest complaint though is that, in my opinion, the user interface is very outdated and extremely difficult to use.

To be fair, we were not using the POE model that they offer but were using the self guided option.

In my opinion, the ease of use offered by basic industry names like Gusto and OnPay far outweighs any benefits you receive from using Insperity Workforce Optimization.

• Payroll

• Made the Payroll process more difficult than cheaper options

Insperity Workforce Optimization was being used for all HR functions upon my arrival to the company, including but not limited to: payroll onboarding, I-9 process, employee handbook signing, benefits including medical, dental, STD and LTD, time and attendance and HR record keeping. Prior to my assignment as an HR Consultant (Generalist) for this small company client, they were utilizing Insperity and Insperity's specialists for all of their administrative HR needs.

• Payroll
• Benefits
• State Law administration

• For the cost, Insperity no longer made sense for the organization. We ended up going with a smaller but highly reputable PEO that gave us a better product and service for less cost.

Justworks and Paychex Flex

Justworks, Paychex Flex, TriNet