TrustRadius Insights
Customization Excellence: Users have praised the customization feature of Intact iQ, with multiple reviewers stating that it allows them …
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Product Details
- About
- Tech Details
What is Intact iQ?
Intact iQ Features
- Supported: Reporting/Analytics
- Supported: Product Identification
- Supported: Alerts/Notifications
- Supported: Inventory Optimization
- Supported: Warehouse Management
- Supported: Forecasting
- Supported: Kitting
- Supported: Mobile Access
- Supported: Multi-Channel Management
- Supported: Multi-Location
- Supported: Reorder Management
- Supported: Retail Inventory Management
- Supported: Supplier Management
- Supported: Billing & Invoicing
- Supported: CRM
- Supported: Employee Management
- Supported: Financial Management
- Supported: Inventory Management
- Supported: Marketing Automation
- Supported: Order Management
- Supported: Performance Metrics
- Supported: Project Management
- Supported: Purchasing & Receiving
- Supported: Scheduling
- Supported: Time & Expense Tracking
- Supported: Training Management
- Supported: Vendor Management
- Supported: Barcoding/RFID
- Supported: Import/Export Management
- Supported: Returns Management
- Supported: Sales Forecasting
- Supported: Shipping Management
- Supported: Distribution Management
- Supported: Enterprise Asset Management
- Supported: Integrated Business Operations
- Supported: Purchase Order Management
- Supported: Supply Chain Management
Intact iQ Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Customization Excellence: Users have praised the customization feature of Intact iQ, with multiple reviewers stating that it allows them to tailor the software according to their business needs. This flexibility has been highly valued by users who appreciate being able to customize the system to fit their specific requirements.
Ease of Use: The ease of use provided by Intact iQ has been a standout feature for many users. They have found the software intuitive and user-friendly, enabling them to carry out various processes quickly and efficiently. Multiple customers have highlighted how easy it is to navigate through the system and perform tasks without encountering any major difficulties.
Seamless Integration: The seamless integration between modules in Intact iQ has been widely praised by users, contributing to its usability and effectiveness. Reviewers have noted that this integration makes the system logical and responsive, allowing for smooth transitions between different functions. This streamlined experience has greatly benefited users in managing their operations effectively within a single integrated platform.
Limited Report Generation Options: Several users have expressed frustration with the limited report generation options in Intact iQ. They have mentioned that it is difficult or impossible to generate reports similar to those shown in the demo. Adding a time scale to a report has been particularly challenging for some users, and they have not received adequate assistance from the customer support team.
Slow Customer Service Response: Numerous reviewers have complained about the slow response time of Intact's customer service. They have stated that inquiries take weeks to resolve, causing delays in their business operations such as new website development. Users have requested improvements in the company's responsiveness to address customer issues more promptly.
Glitches and Issues with System Updates: Many users have reported experiencing constant issues and glitches when the Intact iQ system is updated. These problems create frustration and reluctance among users whenever they hear about system updates. The reliability and stability of the software during updates are areas of concern for these reviewers.