Name: Predictive Dialer Short Demo by Intruity
Uploaded: 2022-04-13T17:36:09.000Z
Duration: 1 min 11 s
Description: Predictive Dialer Short Demo

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Data Analytics  and BI Services

Interactive Voice Response (IVR)

Traceability

Enterprise

Accounting

Revenue Management

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Onboarding

HR Management

On-Demand Payment

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

Application Server

Bot Mitigation

Cloud Storage

Component Content Management

Cybersecurity Consulting

Data Virtualization

Disk Based Backup

Endpoint Encryption

File Sync and Share

Fraud Detection

HTML Editors

Hadoop-Related

IT Operations Analytics

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Process Mining

Relational Databases

Software Defined Networking (SDN)

Static Code Analysis

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Cross-Border eCommerce

Customer Relationship Management (CRM)

Lead Generation

Sales Email Tracking

eCommerce

Sales

Antivirus

Certificate Lifecycle Management

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Car Rental

Estate Planning

HIPAA Compliance

Home Health Care

Insurance Agency Management

Public Sector Software

Trucking Software

Vertical-Specific

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Intruity Ripple is a business phone communication solution offered by Intruity Corporation. According to the vendor, the software aims to modernize and optimize communication processes for businesses of any size. It is designed for small and medium-sized businesses, call centers, customer service departments, sales teams, and professional service firms. The product offers a range of features to streamline communication and enhance customer service.

## Key Features

**Advanced Optimization**: According to the vendor, Ripple offers features such as Multi Extension, VoiceMail to Email, Call Queues, Call Recordings, and DID to optimize business communication. These features are intended to streamline call management and improve customer service.

**Improved Customer Experience**: Ripple includes features like Interactive Voice Response (IVR), Caller ID, and Custom Hold Music, which the vendor claims can enhance client relationships. Additionally, the product supports Number Porting to keep current phone numbers active, aiming to improve communication and customer experience.

**Call Management & Convenience**: The vendor states that Ripple provides features such as call Analytics, reporting, call forwarding, and transferring to streamline communication and team management. The product also allows users to easily record and save audio templates, with the goal of elevating business operations and empowering customer service.

**Professional Phone Structure**: According to the vendor, Ripple offers an advanced call queue feature to efficiently manage inbound calls. Users can establish predefined criteria for call routing, aiming to minimize wait times and improve overall customer satisfaction.

**Voicemail to Email**: The vendor claims that Ripple's email integration ensures instant notification in users' email, including all the details of the call and an audio file of the message. This feature is intended to help users stay connected and on top of their communications.

**Call Recording Functionality**: According to the vendor, Ripple allows users to easily capture and store every conversation. Whether it's an individual or conference call, the product offers call recording functionality that can be useful for compliance and training procedures.

**Simplicity, Accessibility, & Affordability**: The vendor states that Ripple offers a simple, accessible, and cost-effective communication solution. The product aims to connect any telephone line and location with ease, while also consolidating phone costs. According to the vendor, Ripple is suitable for businesses of any size.

**VoIP Call Center Capabilities**: According to the vendor, Ripple enables users to manage individual and team calls without the need for onsite hardware. The product can be utilized on any smartphone device and offers integration with CRM/AMS systems for call campaign automation, real-time call reports, and team management.

Ripple VoIP technology, from Intruity headquartered in Fort Myers, Florida, manages outgoing and incoming calls over a cloud-based internet connection, so that businesses no longer need to have on-site hardware and can manage communications with smartphones or soft-phones.

Direct Phone Number

Unlimited Phone (5,000 minutes per month on a soft phone for up to 4 devices)

LImited Phone (soft phone for up to 4 devices, minutes not included)

Minutes

Ring Group

Call Queue

Fax (Standalone)

SIP Trunk only

Fax (Add-on)

Toll Free Number

Business Voice Basic

Business Voice Enterprises

Business Voice Premium

Contact Center Premium

Contact Center Enterprises

TeleCMI

Base Price

User Extension

Local Phone Number

Conference Bridge

Ring Groups

Virtual Receptionist

Number Porting

Toll Free Calling Plan

Expansion Base Station

Ooma DP1 Desk Phone

Ooma Linx

Ooma Wireless Adapter

Yealink IP Phones

Yealink Conference IP Phones

Cisco IP Phones

Ooma Office

Intruity Ripple

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Intruity

Predictive Dialer Short Demo by Intruity

Demo of Predictive Dialer working in OneLink Agency Management Software

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Intruity Ripple

Overview

What is Intruity Ripple?