Jitterbit Reviews and Ratings

Use Cases and Deployment Scope

We use Jitterbit for integration projects. Mainly to integrate different systems with each other such as NetSuite, Shopify, MYOB, Database, APIs. The use cases varies from data synchronisation, to exposing the organisation's business entities as APIs. Also, lately, EDI capabilities has been added to perform B2B integrations. The platform is able to perform all these types of integrations admirably. Also, since it can be hosted on premise, the platform can easily integrate onpremise and cloud-based systems with no issues

Likelihood to Recommend

General purpose integration among different systems where investment in more expensive options is not an option. For example, the platform can integrate with APIs, Databases, FTP, SFTP folders as general connectivity protocols, but also Jitterbit exposes a wide range of specific 3rd party connectors as such NetSuite, Shopify, Microsoft, AWS, and Google connectors. Scenarios where clients require advanced API features might not be well suited to Jitterbit as their API Manager is very basic.

Use Cases and Deployment Scope

<p>We have 15 Jitterbit projects in production right now (housing about 5 times as many jobs/operations that run at various times of the day/night) and QA/DEV environments that mirror those projects. Currently, these jobs primarily move business data to and from our Salesforce org. We are currently also looking at Jitterbit's API creation and management capabilities for real-time data needs, but have not put anything info production yet... only QA.</p><p><b><u>Integrations we currently have (Source/Targets):</u></b>

Oracle ↔️ Salesforce

SQL ↔️ Salesforce

FTP ↔️ Salesforce

Salesforce ↔️ Salesforce

Local File ↔️ Salesforce (Used in Jitterbit Cloud Dataloader for one time import/exports)</p><p><b><u>Jitterbit Features we Use:</u> </b>*Including, but not limited to the list below*

Operation Chaining

Email Notifications (success or failure)

Logging (WriteToOperationLog)

Scripting

Operation Chunking

Project Variables for source/target credentials

Conditional Mapping

StringToHex/Base64Decode for creation of varBinary SQL data

Get/Set Last Run Time – for pulling only modified records since last successful run

SQL Target Db Pre-script - Include Null Updates

Temporary Storage (for csv files to use further down Operation chain)</p><p>

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Likelihood to Recommend

Salesforce ETL needs, DB-to-DB ETL needs, RESTful API needs, etc.

Use Cases and Deployment Scope

We use Jitterbit to manage the flow of data between multiple systems. While managed by one department, it synchronizes data and transformations to support processes across multiple departments. Our main objective is to create a clear flow of data, ensure the system of record is that data is accurate and consistent across platforms.

Likelihood to Recommend

Jitterbit is suited for organizations where you need to move data from one system to another, and/or transform it while doing so. It's great for moving data between popular products in use by many enterprises today including Salesforce and NetSuite. It's also well suited for organizations who cannot afford to keep an integration developer on staff. Since Jitterbit makes available many recipes to map data between popular applications, a well-trained business user could handle many of the configurations.

Use Cases and Deployment Scope

We use Jitterbit to sync cloud systems to on-premise systems in a bi-directional way. Specifically, we link Salesforce and Great Plains by integrating Sales Orders, Purchase Orders, and inventory transactions. We also use Jitterbit to connect cloud systems -- specifically, our eCommerce site (Magento and Spree Commerce) with Salesforce around Sales Orders, Shipping Confirmations and Inventory.

Likelihood to Recommend

If Jitterbit offers a connector for the endpoint (and it's constantly adding new connectors) then the integration is super easy and can be implemented at very low cost...possibly by in-house IT resources with no developers/specialists. Jitterbit also offers the ability to connect to more generic web SOAP services and API endpoints -- these connections require a little more technical knowledge, but are also very straightforward to set up. Jitterbit can also expose all of the transform operations as its own API endpoint. So if there's a need to execute one of the Jitterbit operations from a foreign system (web site, mobile app, or other systems) it's really easy to expose it as an API endpoint, essentially offering the ability to host an internal or external facing web service for anything that lives within Jitterbit.

Use Cases and Deployment Scope

We have been using Jitterbit for a few years now and it's a well-designed product. We use it to integrate Banner with other auxiliary systems.

Likelihood to Recommend

Integrating Salesforce with Banner and other systems is well documented and easy to implement.

Use Cases and Deployment Scope

We at Uptima are experts in Field Service and Quote to Cash Implementation. When building an end-to-end solution, a reliable integration is a key component.

Jitterbit helps us complete our complete solution delivery with their ability to integrate with various systems (cloud or on-premise), databases and machines. Their strong Salesforce integration capabilities and easy to use wizards are key when implementing Salesforce solutions.

Likelihood to Recommend

Suited for <u>any</u> integration project, especially Salesforce integrations. I did not encounter any project we did in the past where Jitterbit could not handle the requirement. It has all the capabilities and options you need, and yet it is still easy to use, easy to install and easy to maintain.

Use Cases and Deployment Scope

I use Jitterbit primarily for the data loading capabilities into Salesforce. Its ability to schedule jobs and store multiple logins and connections has been the big time saver for me and my department. It also allows you to easily store the connections to the files and extracts that you use frequently to make repeatable interactions even easier.

Likelihood to Recommend

Jitterbit is excellent for extracts and loading into Salesforce. It is a great replacement for some of the standard Salesforce options, the data loader, and the data import wizard.

Use Cases and Deployment Scope

We have always used Informatica for our data integrations—first the on-prem version for many years and recently branching out into the Cloud version as we began our journey into a Salesforce rollout. It became clear to us IICS was not the right tool for the job with Salesforce or any of our SaaS integrations, so we experimented with Mulesoft and Jitterbit. Over the last year, we have become mostly a Mulesoft shop now, with some of our smaller and less supported apps still leveraging Jitterbit. I would say we are 20% Informatica Power Center, 60% Mulesoft and 20% Jitterbit. Currently, Jitterbit is only used for the smallest portion of our Salesforce integrations, shuttling data back and forth between our internal legacy CRM system and the external Salesforce cloud.

Likelihood to Recommend

This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.

Use Cases and Deployment Scope

We use Jitterbit to integrate data between our payroll system, HR Pyramid/PRISM HR, and Salesforce to maintain contact records, accounts records, prospect records, and a few custom objects like benefit records. This is currently a one-way feed into Salesforce, but we are investigating using it to transfer data out from Salesforce to third-party insurance carriers, vendors, and our payroll system. It was originally set up by a consulting firm that helped stand up Salesforce. The UI is extremely user-friendly so that when we need to modify field mappings I can go in as a superuser/admin and confidently make the changes. This is a great program since it's free and has a fairly low learning curve. I'd recommend it for small to medium-sized companies that have limited resources and budget restrictions.

Likelihood to Recommend

Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product.

If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!

Use Cases and Deployment Scope

We are using Jitterbit to import external data sources into Salesforce. We also use it to move data from one Salesforce org to another. This has helped create a more streamlined data integration process. It has also allowed us to set up transformations within our data sources. Another use instance is picking up files from our sftp site to prevent manual intervention.

Likelihood to Recommend

Loading multiple sources, transforming data, moving date from one org to another. We also receive a non profit discount as a university which helps make the tool affordable for us. We are exploring it to move data from our customer relationship management system to our student information system or system of record.