Name: JointJS
Author: client IO

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Bug  Tracking

Development

Business Intelligence (BI)

Collaboration

Environmental Health and Safety (EHS)

Visual Collaboration

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Revenue Management

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Component Content Management

Data Pipeline

Electronic Data Interchange (EDI)

Fraud Detection

Hosted Virtual Desktop

Identity Governance and Administration

Industrial IoT

Integration Platform as a Service (iPaaS)

Interoperability

Managed File Transfer (MFT)

Managed Hosting

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Database Management Systems

Security Awareness Training

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Digital Analytics

Email Marketing

Intent Data

Marketing Automation

Marketing Resource Management

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Prototyping

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales Email Tracking

Sales Intelligence

eCommerce

Sales

Operational Technology (OT) Security

Security

Computer-Aided Design (CAD)

Construction Accounting

Loan Servicing

Nonprofit Fundraising

Patient Engagement

Revenue Cycle Management (RCM)

Utilities

Vertical-Specific

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### Diagramming Tools
While users appreciate the extensive list of built-in shapes and customization options offered by JointJS's diagramming tools, there are concerns about the complexity that arises in large applications with multiple models. Some users find that the relationships in complex diagrams are not immediately clear, requiring additional effort to understand. Despite these challenges, the ability to create custom shapes, ports, and editors is highlighted as a valuable feature that enhances the overall diagramming experience.

### SVG Integration
Users consistently highlight JointJS's SVG integration as a standout feature, praising its speed, compatibility with CSS and HTML elements, and the ability to fully customize concepts like shapes, ports, and links. The platform's reliance on SVG is seen as a significant advantage, enabling users to work efficiently and effectively with the underlying APIs. JointJS's SVG integration is lauded for its performance and versatility, allowing for extensive customization and smooth interaction with other web technologies.

### Learning Resources
While some users find the learning curve of JointJS quite steep, they appreciate the support provided through tutorials and demos. The documentation, although comprehensive, is noted to be somewhat scattered, making it challenging to locate specific information at times. Despite the initial learning curve, users generally feel that JointJS's learning resources contribute positively to their overall experience with the platform.

### Customer Support
Users consistently praise JointJS for its exceptional customer support, highlighting the prompt assistance received during the decision-making process and the efficient support provided post-purchase. While some reviewers mention delays in addressing open requests on GitHub, the overall sentiment leans towards positive experiences with the platform's support team. Clients appreciate the clear documentation and the responsive nature of the support provided by Client.IO, enhancing the overall user experience.

JointJS is a JavaScript diagramming library that aims to assist in building advanced visual applications. According to the vendor, JointJS is a versatile tool suitable for projects of any size, making it potentially applicable to businesses across various scales. The library is used by software engineers, web developers, UI/UX designers, project managers, and IT consultants in different industries to create interactive diagrams and streamline their workflows.

## Key Features

**Scalable vector graphics**: JointJS is built on scalable vector graphics (SVG), which the vendor claims ensures accurate rendering, support for accessibility, and seamless interaction with diagrams.

**Versatility**: According to the vendor, JointJS finds applications in a wide range of industries, potentially making it suitable for diverse projects. Users can benefit from the library's demos as boilerplates, potentially saving time and effort.

**Customizability**: JointJS offers a range of pre-built features that, according to the vendor, can be easily customized to meet individual requirements. The library provides ready-to-implement features for novice programmers and extensive customization options for experienced developers.

**Browser & framework friendliness**: JointJS is designed to work on all devices and is compatible with major JavaScript frameworks like React, Angular, and Vue. The vendor claims this compatibility ensures smooth integration and performance across different platforms.

**Exceptional support**: JointJS is developed by a team of developers and, according to the vendor, offers top-notch support. Users can access conference calls, expert code reviews, and other services to overcome any obstacles they may encounter.

**Flexible pricing**: JointJS+ is priced per developer, which the vendor claims makes it suitable for projects of any size. Developers can create any number of products for any number of users without incurring additional costs.

**Automatic layouts and link routing**: JointJS allows users to lay out nodes in various ways, such as orgchart, flowchart, or force-directed graph. The vendor states that users can determine link behavior using built-in or custom routers.

**Custom SVG or HTML shapes with ports**: Users can define custom shape definitions for diagram nodes using SVG or HTML. According to the vendor, users can include ports in the custom shapes for connecting links.

**Export/Import, Serialisation**: JointJS enables users to export diagrams to various formats such as PNG, JPEG, SVG, or PDF. Users can also import diagrams from external sources using JSON for easy integration with databases.

**Events**: JointJS allows users to trigger events on the JointJS paper, elements, and links, according to the vendor. Users can respond to events such as click, hover, drag, and drop to enable user interaction.

Helpful for diagrammatic representation: Users have found JointJS to be extremely helpful in diagrammatically representing and modifying model databases with ease, simplifying backend work and problem-solving for some reviewers. The wide range of built-in shapes, connectors, and tools allows users to build complex diagrams quickly and understand the application better.

Comprehensive documentation and easy setup process: Reviewers appreciate the comprehensive documentation provided by JointJS, which makes it easier for them to get started. The easy setup process is also praised by users who find it convenient. This feature has been mentioned as a positive aspect multiple times in user reviews.

Customization and extensibility: Several reviewers mention that JointJS supports customization and extensibility, allowing them to create custom shapes, tools, behaviors according to their needs. They highly value the general architecture of the library along with its extensive documentation and demos that support this feature.

Steep Learning Curve: Some users have found the learning curve for JointJS to be steep, especially when working with complex diagrams and a large number of elements and interactions. 

Difficult Documentation Navigation: Several users have mentioned that the documentation for JointJS can be difficult to navigate and find specific information. They have expressed frustration with having to search through scattered resources such as official documentation and tutorials.

Performance Optimization Required: Users have reported that optimizing and efficiently using JointJS features is necessary for smooth performance, particularly in older browsers or devices with limited resources. Some users have experienced challenges in achieving optimal performance without proper optimization techniques.

JointJS has been chosen by users after extensive research due to its robust features and API capabilities. Over the past two years, users have enjoyed working with JointJS and have witnessed the continuous addition of useful features. One key use case of JointJS is its ability to significantly save development time by eliminating the need to manually work with raw SVG. Users have found this feature particularly beneficial in streamlining their workflow and increasing overall productivity.

Customers have also praised JointJS for providing immediate support during the trial and purchasing process, which has helped them make informed decisions about implementing the software. Another important use case of JointJS is its role in facilitating collective decision-making within teams. Users have reported that the decision to implement JointJS was made collectively after exploring alternative solutions. This collaborative approach ensures that all team members are involved in the selection process and increases their satisfaction with the chosen solution.

Additionally, JointJS has been selected as an alternative to a competitor after encountering limitations with the previous solution. Users have found that the process of replacing the old solution with JointJS is progressing smoothly, meeting all requirements, and providing a powerful and flexible library for customization. Its comprehensive and modular nature, along with its good decoupled architecture, has made it a popular choice among users. Moreover, users have found that the manageable learning curve for implementing JointJS allows them to quickly provide a great experience for their own users. Overall, these user experiences highlight the diverse use cases of JointJS and its ability to meet various customer needs.

Growth

Unlimited

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Platform

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Application - Input-Only

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JointJS

Diagramming Software support the creation of flowcharts, maps, and diagrams for org charts, seating arrangement for events or office planning, network diagrams, or conceptual diagrams (e.g. Venn diagrams, cause-and-effect, testable models, mind maps etc). 

Some diagramming software includes collaboration tools to share or allow groups to edit work, more advanced or complete templates, and extensive libraries of objects and support for custom object creation. Some are industry and purpose-built (e.g. wireframing) and contain quite advanced or specific objects particular to their 

Diagramming and flow chart software are relatively low cost and some (limited) options are free, or they might be ancillary software supporting some larger creative or productivity suite. While very simple charting software is available free online other more advanced packages may present an annual cost of up to $8 per user monthly with annual billing, more or less depending on feature breadth.

Diagramming

client IO

Features that enhance visual data and diagrams.

Flowchart Creation

Allows users to create flowcharts to represent processes, workflows, and decision trees visually.

Drag-and-Drop Functionality

Enables users to easily drag elements like shapes, text boxes, and connectors onto the canvas to build diagrams.

Templates Library

Provides a collection of pre-designed templates for various types of diagrams, saving time and effort in creating new diagrams from scratch.

Diagram Collaboration Tools

Supports real-time collaboration among multiple users, allowing them to work on the same diagram simultaneously and see changes instantly.

Custom Styling

Offers options to customize the appearance of elements in the diagram, such as colors, fonts, line styles, and background, to enhance visual aesthetics.

Diagram Export and Sharing Options

Allows users to export diagrams in different formats (e.g., PDF, PNG, JPEG) and share them with others via email, cloud storage, or social media platforms.

Auto-layout Feature

Automatically arranges and aligns diagram elements to create a neat and organized layout, saving users time in manual positioning.

Revision History

Keeps track of changes made to the diagram over time, allowing users to revert to previous versions or review the evolution of the diagram.

Cross-Platform Access

Provides compatibility with various devices and operating systems, allowing users to access and edit diagrams on desktops, laptops, tablets, and smartphones.

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Overview

What is JointJS?