Q: What are Kayako's top competitors?

Freshdesk , HelpSpot , and Zendesk Suite are common alternatives for Kayako.

Question 1

What is Kayako?

Accepted Answer

Kayako is a help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media.

Question 2

What are Kayako's top competitors?

Accepted Answer

Freshdesk, HelpSpot, and Zendesk Suite are common alternatives for Kayako.

Question 3

What is Kayako's best feature?

Accepted Answer

Reviewers rate Ticket creation and submission highest, with a score of 7.

Question 4

Who uses Kayako?

Accepted Answer

The most common users of Kayako are from Mid-sized Companies (51-1,000 employees).

Kayako Competitors and Alternatives

Most Commonly Comparedto Kayako

Freshdesk

Zendesk Suite

Salesforce Agentforce Service

ConnectWise PSA

BMC Helix Remedyforce

Freshdesk Omni

osTicket

Smartsupp

SolarWinds Web Help Desk (WHD)