Kayako Pricing

“For existing customers on perpetual licenses, the new charging strategy that Kayako has forced is extremely expensive and results in loss of license if now paid on an annual basis.”

“It is very affordable and does a great job based on its cost.”

“As long as the price stays affordable we will be using Kayako.”

“We have better customer service, and less dropped conversations The ROI is worth it, because we are not losing tickets to spam filters as often. … It was less expensive than learning it ourselves.”

“Kayako was fairly priced at the time for the On-Prem solution, so good ROI because the investment was small.”

“We built a billing module outside of what Kayako offers for billing that allowed us to pull the specific data we needed to bill our customers.”