Name: Lime Go
Author: Lime Technologies

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Statistical Analysis

Workflow

Enterprise

Accounting

Accounts Payable

Crypto Tax

Online Trading

Subscription Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

AI Governance

Authorization

Cloud Storage

Custom Software Development Services

Data Center Virtualization

DevSecOps

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Network Performance Monitoring

Secure Email Gateway

Sensitive Data Discovery

Session Border Controllers

System Monitoring

Time Series Databases

Tower Servers

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Lead-to-Account Matching and Routing

Sales Enablement

Sales

Cloud Infrastructure Entitlement Management

Secure Service Edge (SSE)

Security

Architecture

Banking

Digital Forensics

Financial Services CRM

Internet of Medical Things

Vertical-Specific

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### Contact Management
Users unanimously praise Lime Go's contact management capabilities. They appreciate the ease of finding contact information for companies and decision makers, making communication with customers efficient and organized. The system's ability to provide all necessary details for new clients, including phone numbers, is highly valued. Additionally, users find the feature that allows for quick categorization and commenting on contacts after interaction with organizations to be a time-saving and effective tool. The clarity of reminders for contacting customers at different times is also highlighted as a beneficial aspect of Lime Go's contact management system. Furthermore, users find it easy to discover new customers through the database search, ensuring access to accurate contact information for the right individuals.

### Customer Information Management
Users appreciate Lime Go's customer information management for its ability to provide a comprehensive overview of all customers, including contact details and decision-makers' information. The system's ease of use and accessibility to essential customer data, such as telephone numbers, are highlighted as key strengths. However, some users express concerns about the tool's functionality for creating and sending targeted communications to customers. Despite this drawback, Lime Go's customer information management features are generally well-received for their efficiency in organizing customer data and facilitating follow-ups.

### Prospecting and Leads
Users unanimously praise Lime Go's prospecting and leads capabilities. They find the platform to be a valuable tool for efficiently identifying and reaching out to potential clients. The ease of use and comprehensive database search functionality make it a go-to solution for prospecting and staying ahead in the sales pipeline. Additionally, users appreciate the system's ability to streamline prospecting tasks, such as logging client notes and follow-ups, ultimately enhancing their overall sales process.

Lime Go is a CRM software designed for small and medium-sized B2B companies seeking a sales tool to attract new customers and build strong customer relationships. According to the vendor, Lime Go offers features to assist sales, marketing, customer service, and business development teams across various professions and industries, including consultancy, wholesale, membership management, machine & manufacturing, and more.

**Pipeline management**: Lime Go provides an intuitive and visual representation for tracking sales performance, progress, and deals pipeline.

**Automatic follow-up of activity goals**: According to the vendor, Lime Go continuously compares sales team activities with goals, offering insights into goal achievement progress.

**Sales pipeline for accurate projections**: Lime Go allows users to visualize and filter the sales pipeline based on expected order dates, enabling accurate sales projections.

**Data-driven sales with campaign outcomes**: Lime Go enables users to create and compare campaign results for different segments, optimizing sales methods and improving hit rates.

**Marketing & sales in combination**: Lime Go integrates sales and marketing efforts in one system, aiming to streamline the customer journey and minimize administrative tasks.

**Add-ons & partners**: Lime Go offers a range of add-ons and integrations, including popular tools like Userlike, Zapier, Google Drive, and LinkedIn, to enhance CRM functionality.

**Implementation**: According to the vendor, Lime Go provides a smooth implementation process, including needs assessment, technical setup, data migration, training, and ongoing support.

**Problems we solve**: Lime Go aims to address common sales team challenges with features for prospecting, pipeline management, lead management, marketing, and team collaboration.

**Newsletter Statistics & Follow-up**: Lime Go provides insights into newsletter performance, allowing users to track CTAs and optimize marketing efforts based on statistics.

**Schedule newsletters**: According to the vendor, Lime Go enables users to optimize email campaigns by scheduling newsletters at the most optimal date and time for maximum audience engagement.

Lime Go solves various business problems for its users, based on their experiences and feedback. One key use case of Lime Go is its effectiveness in prospect and suspect detection and rating, providing users with access to comprehensive customer data, including telephone numbers. This feature enables users to easily find and connect with potential customers, streamlining the process of new client acquisition. 

Users have reported having greater control over their sales process through Lime Go. Its user-friendly interface allows for easy tracking of sales results on a daily basis, empowering salespeople to stay organized and informed. Additionally, Lime Go's clear interface and goal-oriented view make it easy for sales teams to set objectives and work towards reaching them efficiently. 

Another valuable use case of Lime Go is its ability to facilitate effective follow-up with customers. Users have found it easier to log client notes and follow-up tasks, leading to an improved seller's experience. The software also serves as a simple and efficient tool for prospecting new customers, helping users identify companies that could benefit from their services. Moreover, Lime Go's orderly and organized system prevents the loss of important information and tasks, ensuring that no sales opportunities or customer care tasks are missed.

In addition to these core functions, Lime Go offers additional value through features such as newsletters, a sales platform, and the ability to present numbers to colleagues. This comprehensive package caters to the needs of businesses by providing them with a robust solution for managing their sales pipeline effectively.

Lime Go is a CRM for sales offering a repository  for contact information and meeting information. It is a SaaS solution available wherever there is an Internet connection, and it is available with a mobile app. Other systems can be integrated via the Lime Go API or via Zapier.

Starter

Professional

Unlimited

Agentforce 1 Sales

Method:crm is a QuickBooks-integrated, cloud-based CRM platform.

Contact Management

CRM Pro

CRM Enterprise

CRM Multi-Entity

Lime Go

CRM software centralizes customer data to support every stage of the customer journey—from outreach to retention. These platforms help sales, marketing, and support teams manage contacts, automate workflows, and track interactions. Advanced CRMs include pipeline management, marketing automation, and analytics. Compare top CRM tools based on user reviews, features, and fit for your business needs.

Lime Technologies

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

Lime Go

Overview

What is Lime Go?