Little Hotelier

Little Hotelier, developed by SiteMinder Limited, is a hotel management software aimed at small accommodation businesses. According to the vendor, this solution offers a range of features to help businesses efficiently manage their properties and bookings.

Front desk: According to the vendor, this feature allows users to manage property operations and guest information from a digital front desk. Users can streamline check-ins and check-outs, centralize guest communication and requests, and access real-time room availability and reservations.

Hotel booking engine: The vendor states that this feature enables businesses to increase direct bookings with a user-friendly booking engine on their website. Users can customize the booking engine to match their brand, accept bookings in multiple languages and currencies, and offer extras, promotions, and discounts to boost revenue.

Channel manager: According to the vendor, this feature allows businesses to connect to over 400 booking channels to expand their reach. Users can automatically update room availability and rates across all channels, avoid overbookings with real-time inventory synchronization, and manage all bookings from one central dashboard.

Hotel website builder: The vendor claims that this feature enables businesses to build a professional hotel website quickly and easily. Users can choose from a range of industry-specific templates, showcase their property with high-quality images and detailed descriptions, and take direct bookings through their website with an integrated booking engine.

Hotel payment processing: According to the vendor, this feature allows businesses to securely process payments and accept credit card payments. Users can offer multiple payment options to guests, generate invoices and receipts automatically, and streamline payment reconciliation and reporting.

Guest Engagement: The vendor states that this feature enables businesses to communicate with guests via email and phone. Users can send automated pre-arrival and post-stay emails, collect guest feedback and reviews, and manage guest requests and preferences.

Mobile app: According to the vendor, this feature allows users to access key features and manage their property on-the-go. Users can check guests in and out from anywhere, process payments and refunds through the app, and receive push notifications for new bookings or changes.

Insights: The vendor claims that this feature provides valuable insights into a property's performance. Users can track revenue, occupancy rates, and average daily rates, monitor their property's performance across different booking channels, and compare rates to competitors to make informed pricing decisions.

App Store: According to the vendor, this feature allows users to access a range of integrations and add-ons to enhance their property management. Users can connect with popular apps and services for accounting, marketing, and more, and customize their software with additional features and functionality.

Metasearch: The vendor states that this feature helps businesses increase their visibility and direct bookings through metasearch engines. Users can manage their presence on metasearch platforms, optimize their metasearch campaigns for maximum ROI, and track the performance of their metasearch campaigns.