Name: Loyal Guru
Author: Loyal Guru

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

School Management

Education

Business Intelligence (BI)

Calibration Management

Collaboration

Enterprise Search

Meeting Management

Enterprise

Accounting

Accounting and Tax Services

Anti-Money Laundering (AML)

Cryptocurrency Wallets

Financial Research

Financial Risk Management

Hedge Fund

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employer of Record (EOR)

HR Management

International Payroll

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Complex Event Processing

Component Content Management

Data Governance

Density-Optimized Servers

Fraud Detection

Hosted Virtual Desktop

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Metadata Management

Network Performance Monitoring

Network Traffic Analysis (NTA)

Product Implementation Services

Test Management

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales

Data Loss Prevention

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security Information and Event Management (SIEM)

Security

Awards Management

Car Rental

Construction Accounting

Legal Research

Retail Execution

Vertical-Specific

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Loyal Guru is a loyalty and offer personalization platform designed specifically for retail businesses. It caters to enterprise retail companies and is utilized by retailers, grocers, and group purchasing organizations. According to the vendor, Loyal Guru enables businesses to create and manage loyalty programs, personalize discounts, track customer behavior across multiple channels, and enhance customer engagement. 

## Key Features

**Flexible Rules Engine**: According to the vendor, Loyal Guru offers a flexible rules engine that allows retail businesses to create their own form of currency and define the triggers for customers to earn points. The rules engine enables businesses to set up points-earning mechanics, tiers, milestones, and more, providing flexibility in designing loyalty programs.

**Rewards Catalog**: Loyal Guru provides a rewards catalog feature that allows businesses to enable customers to exchange points for experiential, digital, or physical rewards. The rewards catalog includes offerings from the brand and third-party partners, providing a range of options for customers.

**Personalized Discounts**: The vendor states that Loyal Guru enables businesses to personalize discounts and offers for customers, creating a more tailored shopping experience. Through the platform, businesses can target customers with personalized promotions, coupons, vouchers, cashback, and more based on preferences, purchase history, and behavior.

**Omnichannel Tracking**: According to the vendor, Loyal Guru supports omnichannel tracking, allowing businesses to track and analyze customer behavior across multiple channels, both online and offline. The platform provides a unified view of customer interactions, enabling businesses to understand customer journeys and optimize marketing efforts accordingly.

**Tiers**: According to the vendor, Loyal Guru offers a tier system feature that allows businesses to identify and reward top spenders. By implementing a tier system, businesses can encourage customers to spend more frequently to reach higher tiers, unlocking better benefits and a more exclusive brand experience.

**Gamification**: According to the vendor, Loyal Guru provides gamification features to increase customer engagement, improve sales, and strengthen brand loyalty. Businesses can leverage game mechanics such as badges, leaderboards, stamps, milestones, and more to create interactive and rewarding experiences for customers.

**Cross-currency**: Loyal Guru supports cross-country and cross-currency loyalty programs, enabling businesses to run global loyalty programs with ease. The platform offers currency conversion capabilities, allowing customers to earn and redeem points internationally.

**Loyalty App**: According to the vendor, Loyal Guru provides a loyalty app feature that allows businesses to engage with customers through a customized and branded mobile app. The loyalty app enables customers to manage coupons and offers, track points, receive digital receipts, and redeem rewards.

Free

Team

Business

Twilio Segment

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Loyal Guru

Customer Loyalty Program Software helps companies manage complex incentive programs in real time. They typically provide a way of identifying loyal customers, understanding their behaviors, and then rewarding them to return to your store or online location.

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Customer Loyalty Program Software

Loyal Guru

Overview

What is Loyal Guru?