Name: Marigold Loyalty
Author: Marigold

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Academic Advising

Alumni Management

School Management

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Enterprise Legal Management

Meeting Management

Workflow

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Consulting and Advisory Services

Data Center Virtualization

Fraud Detection

Graph Database

IT Asset Disposal

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

SaaS Management

Security Analytics

Software-Defined WAN

System Monitoring

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Computer-Assisted Translation

Content Management

Contest Management

Customer Journey Mapping

Digital Asset Management

Email Marketing

Headless CMS

Marketing Automation

Press Release Management

Product Information Management (PIM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Call Recording

Customer Communication Management

Customer Relationship Management (CRM)

Quote to Cash

eCommerce Analytics

Sales

Camp Management

Clinical Data Management

Dental

Financial Services CRM

Internet of Medical Things

Loan Servicing

Patient Engagement

Warranty Management

Vertical-Specific

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Confusing User Interface: Several users have found the user interface of the system to be confusing and difficult to navigate, making it challenging to complete tasks efficiently. They expressed frustration with the layout and organization of features, stating that it was not intuitive and required a steep learning curve. This resulted in wasted time and decreased productivity for these users.

Lackluster Customer Support: Some users expressed dissatisfaction with the customer support provided by the company. They mentioned that they did not receive helpful assistance when encountering issues or seeking guidance. The lack of prompt and effective support left these users feeling frustrated and unsupported in their usage of the system.

Incomplete Task Completion: A number of reviewers reported difficulties in completing tasks effectively due to the confusing and challenging nature of the user interface. They struggled to find specific functions or navigate through different sections, leading to incomplete task completion and delays in achieving desired outcomes. These usability issues impacted their overall experience with the system negatively.

Cheetah Loyalty has proven to be a valuable tool for businesses in solving key challenges and achieving successful outcomes. Users have reported significant reductions in attrition and increased customer lifetime value by effectively identifying and understanding their customers' journey with the platform. This has been especially beneficial during the pandemic, as users have been able to retain their client base and boost customer loyalty even in uncertain times. 

One of the standout features of Cheetah Loyalty is its ability to deliver personalized interactions and facilitate cross-channel communication, which has greatly enhanced customer connections and loyalty initiatives. Marketers have found it invaluable for quickly scaling up their efforts and meeting the evolving needs of contemporary customers. The platform's comprehensive and flexible program management capabilities have also been highly appreciated by users, enabling them to build stronger relationships with customers and drive effective campaigns that create long-lasting connections. Additionally, the accountable and in-depth analysis of customer associations provided by Cheetah Loyalty has made it easy for users to adapt to changes in the dynamic market landscape, ensuring transparency throughout the entire process. Overall, Cheetah Loyalty has consistently addressed the pressing business problems of customer retention and revenue growth while providing a user-friendly experience that empowers businesses to thrive.

Marigold Loyalty (Cheetah Loyalty) is a customer loyalty and personalized incentive platform.

Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Oracle Marketing

Marigold Loyalty

Customer Loyalty Program Software helps companies manage complex incentive programs in real time. They typically provide a way of identifying loyal customers, understanding their behaviors, and then rewarding them to return to your store or online location.

Customer Loyalty Program

Marigold is a global martech leader focused on delivering relationship marketing solutions that are helping over 40,000 brands and organizations worldwide to find their customers, get to know them, and ultimately turn them into superfans. The company offers industry-tailored marketing technology, email and loyalty solutions — Marigold Grow, Marigold Engage, and Marigold Loyalty — that support the entire customer lifecycle and make it easy for brands to create long-term relationships, build loyalty and grow their businesses. Find out more at MeetMarigold.com.

Marigold

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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Customer Loyalty Program Software

Marigold Loyalty
Formerly Cheetah Loyalty

Overview

What is Marigold Loyalty?