TrustRadius Insights
Matter has been a game-changer for those seeking feedback both in remote and office settings. Users have found that the software's ability …
Overview
What is Matter?
Matter pulls everything a user wants to read into one place, with tools for curation, retention of audio, used for Internet research.
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What is Matter?
Matter pulls everything a user wants to read into one place, with tools for curation, retention of audio, used for Internet research.
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- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is ReadCube Papers?
Digital Science company ReadCube now offers Papers, a reference management application.
What is EndNote?
Clarivate Analytics headquartered in Philadelphia offers EndNote, a reference library and management software. Endnote helps users save time, stay organized, collaborate with colleagues, and get published.
Product Details
- About
- Tech Details
What is Matter?
Matter Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Matter has been a game-changer for those seeking feedback both in remote and office settings. Users have found that the software's ability to go beyond generic survey forms has improved the overall quality of feedback received, allowing them to gather specific constructive insights. The software's recognition system has helped build a positive company culture with its ability to give kudos and recognition to team members. It has opened eyes to the need for feedback and made it easy to create an overall culture of feedback within their respective companies.
The software's 360 feedback feature has helped increase self-awareness by giving users insight into how others perceive their work. As a result, users have identified areas of improvement that have led to professional growth and employee engagement. Alongside this, Matter's reporting feature is highly appreciated, providing valuable data on areas of strength and areas that require further attention. Although some users have reported occasional bugs in the past, the software has significantly improved and become more user-friendly. Overall though, users find Matter intuitive enough, providing a substantial boost in employee engagement and bolstering company culture.
Efficient feedback process: Users appreciate how Matter allows them to create tailored questions effectively, making the feedback process more efficient. Several reviewers have found it helpful in streamlining their workflow and saving time by using the tool's features to create personalized surveys that provide better insights into employee performance.
Flexible tool for job switching: The ability to take feedback with them when switching jobs is a standout feature of Matter, as noted by several users. They find it helpful that the tool is not bound to a particular company and can be used to track progress over time, making it an excellent career development resource.
Holistic reporting and analytics: Many users are impressed with Matter's reporting and analytics capabilities, which provide a comprehensive view of performance without requiring manual intervention. Reviewers note that the visualizations are easy-to-understand yet powerful, making it simple for managers and employees alike to access essential information about their team's or individual's progress.
Difficulty Onboarding New Users: Several users have reported difficulty onboarding new colleagues to Matter due to the lack of a profile for non-registered users.
Poor Slack Integration: The Slack integration is a major pain point for many users, as it does not automatically import Slack channel users into the system, and users need to manually add them.
Limited Feedback History: Some users find the limit of six personal feedbacks in history low and suggest increasing this limit or restricting it by a timeframe.