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Medallion has proven to be an invaluable solution for healthcare organizations, solving various business problems and enhancing user …
Overview
What is Medallion?
Medallion is a cutting-edge management platform designed specifically for healthcare organizations to streamline their operations and reduce administrative burden. The software aims to help healthcare companies offload clinician operations, manage state licenses, payor enrollment, and credentialing...
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What is Medallion?
Medallion is a solution for healthcare companies to fully offload their clinician operations—state license management, payor enrollment, credentialing, and more—in one management platform. Since inception in 2020, Medallion states they have saved over 100,000 administrative hours for healthcare…
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Product Details
- About
- Competitors
- Tech Details
What is Medallion?
Medallion is a cutting-edge management platform designed specifically for healthcare organizations to streamline their operations and reduce administrative burden. The software aims to help healthcare companies offload clinician operations, manage state licenses, payor enrollment, and credentialing with ease. Medallion has already saved leading healthcare companies over 100,000 administrative hours since its inception in 2020.
The platform provides an all-in-one solution that allows users to manage provider licenses and renewals easily or get providers licensed in new states quickly. With access to NCQA-accredited primary source verifications for medical credentials of the providers within the system, users can be confident that they are hiring qualified professionals. Additionally, Medallion simplifies payor enrollments by automating provider onboarding workflows and expediting contracting with commercial payers as well as Medicare and Medicaid.
Furthermore, Medallion streamlines delegated credentialing processes so that it takes less time to onboard new providers through auto-generated credentialing files, automated verifications, streamlined committees, and one-touch reporting. The software automatically syncs a user's current rosters with all payers via direct integrations ensuring that roster information is up-to-date without any delays or manual input requirements. Lastly, Medallion continuously monitors healthcare providers' sanctions and disciplinary actions so that organizations have ongoing real-time monitoring capabilities helping them stay compliant while minimizing risk related issues associated with employing unlicensed practitioners or those facing legal intervention due to regulatory compliance violations.
Medallion Features
- Supported: Credential Management
- Supported: Expiration Management
- Supported: License Verification
- Supported: Payer Enrollment
- Supported: Data Verification
- Supported: CE Tracking
Medallion Screenshots
Medallion Competitors
Medallion Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Medallion has proven to be an invaluable solution for healthcare organizations, solving various business problems and enhancing user experiences. Users have been able to efficiently track the credentialing status of their clinicians and manage cross-state licensing, enabling them to expand their reach and save lives. By providing full support for existing licenses and streamlining licensing and credentialing applications, Medallion has successfully transitioned users from internal management to external support.
The platform's ability to track and request nurse licensing actions in any state in the US has been highly appreciated by users, as it simplifies the complex process of managing their teams' licensing needs. Moreover, the hands-on and communicative service provided by Medallion's staff has been a standout feature for users. They have always found the support team willing to share new features, answer questions, and provide assistance throughout the licensing process.
Medallion also excels in facilitating the management of complex workflows associated with licenses and Medicare/Medicaid applications. The platform offers a robust foundation for technical knowledge and efficient task tracking, allowing users to effectively navigate these intricate processes. Users have not only experienced quality results but have also found that Medallion delivers on its commitment to excellence while remaining dedicated to its clients.
Additionally, the Medallion staff's support plays a vital role in streamlining the overall workflow. Their assistance in submitting licensing actions and tracking required tasks has provided users with additional peace of mind and operational efficiency. All these factors combined make Medallion an ideal choice for healthcare organizations looking to optimize their licensing management processes.
Easy-to-use Platform: Users have consistently found Medallion's credentialing platform to be easy to understand and navigate, thanks to its technical product. Several reviewers have stated that the intuitive and user-friendly user interface made it seamless to find information and perform tasks. The platform's simplicity has greatly contributed to reducing stress during the transition from an internal management approach, making it a preferred choice for many busy professionals in the field of licensing services.
Responsive Customer Support: Many users have praised Medallion's support staff for their responsiveness, accommodation, and promptness in addressing questions and concerns. Reviewers have consistently highlighted the exceptional customer service provided by the support team, noting that they go above and beyond to assist them. With quick response times rarely exceeding 24 hours, customers appreciate knowing that they can rely on Medallion's support when needed.
Efficiency and Cost Savings: Numerous reviewers have commended Medallion for its efficiency in handling licensing needs, ultimately saving them time and money. Customers appreciate how the platform streamlines processes, minimizing delays in licensing payer enrollment transactions compared to previous vendors who made mistakes. This improved accountability has resulted in cost savings while delivering better results at a lower price point.
Burdensome CME Upload Process: Some users have expressed frustration with the task of uploading CME into third-party services, stating that it has been burdensome and time-consuming. They feel that automation for notifications when verifications are completed would greatly improve their experience.
Difficulty in Workflow Standardization: Several reviewers have mentioned issues with detail orientation and workflow standardization within Medallion's software. This lack of consistency can cause difficulties for users trying to navigate and use the system effectively.
Lack of Direct Communication with Customer Support: A number of users have voiced a preference for more direct or personal communication with customer support representatives instead of relying solely on the online support system provided by Medallion. They believe that having the option to speak directly to a representative would help resolve their issues more efficiently.