Name: Merkato
Author: Quootz

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Service Mesh

Development

Alumni Management

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Employee Scheduling

HR Management

HR Service Delivery

Pay Equity

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Code Review

Data Center Backup

Data Integration

Data Masking

Database Load Balancing

Edge Computing

Email Encryption

Ethernet Switches

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

License Management

Low-Code Development

Managed Hosting

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

Object Storage

SQL Server Performance Monitoring

Unified Endpoint Management (UEM)

Web Content Filtering

Information Technology

A/B Testing

AI Writing Assistant Software

Account-Based Marketing (ABM)

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Content Management

Customer Journey Analytics

Digital Asset Management

Digital Content Creation

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Tag Management

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales Consulting

Sales

Animation

Dealer Management

PCB Design

Travel Agency

Vertical-Specific

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### Configuration
Users consistently praise Merkato's advanced configuration capabilities. They find it easy to implement and use, allowing for complex sales channels and customization. The flexibility of the software enables users to build and adjust configurations without extensive IT knowledge. While some users find the report builder slightly complex, overall, the configurator is highly regarded for its user-friendly logic and ease of adjustments. The ability to generate customized reports and documents tailored to specific needs is a key highlight for users, enhancing their overall experience with the software.

### Implementation
Users consistently praise Merkato for its easy implementation and powerful configuration capabilities. The feedback highlights that the software has enabled swift deployment, allowing for a smooth transition into live operations within a short timeframe. Users appreciate the ease of generating quotes post-implementation, indicating a streamlined process for sales and production departments. Additionally, the software's ability to facilitate clear and professional document generation, as well as the implementation of sales configurations, has been well-received. The positive experiences shared underscore Merkato's effectiveness in translating company expertise into efficient business rules within the software, resulting in decreased errors and enhanced operational processes across various departments.

### ERP Integration
User sentiment regarding Merkato's ERP integration is mixed. While some users praise its ease of use and connectivity to ERP systems, others express concerns about stability in connections and updates. The program is utilized for customer order processing and internal work orders, with approximately 50 users concurrently working in the system. Despite its benefits, some users find the integration with ERP systems challenging due to the complexity of their business processes.

Advanced Configurations: Users have found that Merkato offers very advanced configurations, allowing for a high level of customization. This feature has been praised by multiple reviewers.

Easy Deployment: Reviewers have mentioned that the deployment process of Merkato is easy, which makes it convenient for users. This ease of deployment has been appreciated by several users.

Responsive Consultancy: The responsiveness of the consultants provided by Merkato has impressed users. They have found the consultants to be helpful in providing guidance when needed. Multiple reviewers have highlighted this positive aspect of the software.

Challenging Setup Process: Some users have found the initial setup process of Merkato to be time-consuming and challenging. They have expressed that it takes some effort to configure the software according to their specific needs.

Limitation on Number of Databases: Several users have mentioned that the limitation on the number of databases in Merkato can restrict its usability for certain individuals or organizations. This constraint may pose challenges for those who require multiple databases for their operations.

Complicated Debugging: Users have reported that debugging in Merkato can be complex and requires a certain level of expertise. This aspect may make it more difficult for individuals without extensive technical knowledge to identify and resolve issues within the software.

Merkato has proven to be a valuable tool for businesses looking to streamline their operations and improve efficiency. With strong support and knowledge during implementation, users have found it easy to set up a configurator and generate output according to their preferences. The software's seamless integration with ERP systems has saved users a significant amount of time, allowing them to process approximately 700 orders daily. Additionally, Merkato has served as an effective customer order portal, providing a great overall experience for users.

Internally, Merkato has been instrumental in creating work orders, with approximately 50 users able to simultaneously work within the program. The ability to adjust the Merkato template themselves has made it the perfect configurator for users' needs. By transferring company and product knowledge into business rules within the software, Merkato has reduced input errors and enabled a configure-to-order process. As a result, the software's output parameters have been utilized across various departments such as sales, engineering, logistics, production, and final delivery.

Implementing Merkato has had a positive impact on companies' knowledge and know-how as products are integrated into a rule-based engine. Thanks to its quick implementation process, live operations in sales and production departments were achieved within three months. The uniformity in appearance and content of quotations provided by Merkato has improved overall consistency for users regardless of their level of expertise. The service helpdesk offered by Merkato has contributed to a positive experience as well. Overall, Merkato has proven to be an invaluable tool in optimizing businesses' processes and enhancing their operational efficiency.

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Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

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Merkato

Product Configuration

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