Name: Merkato
Author: Quootz

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

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### Configuration
Users consistently praise Merkato's advanced configuration capabilities. They find it easy to implement and use, allowing for complex sales channels and customization. The flexibility of the software enables users to build and adjust configurations without extensive IT knowledge. While some users find the report builder slightly complex, overall, the configurator is highly regarded for its user-friendly logic and ease of adjustments. The ability to generate customized reports and documents tailored to specific needs is a key highlight for users, enhancing their overall experience with the software.

### Implementation
Users consistently praise Merkato for its easy implementation and powerful configuration capabilities. The feedback highlights that the software has enabled swift deployment, allowing for a smooth transition into live operations within a short timeframe. Users appreciate the ease of generating quotes post-implementation, indicating a streamlined process for sales and production departments. Additionally, the software's ability to facilitate clear and professional document generation, as well as the implementation of sales configurations, has been well-received. The positive experiences shared underscore Merkato's effectiveness in translating company expertise into efficient business rules within the software, resulting in decreased errors and enhanced operational processes across various departments.

### ERP Integration
User sentiment regarding Merkato's ERP integration is mixed. While some users praise its ease of use and connectivity to ERP systems, others express concerns about stability in connections and updates. The program is utilized for customer order processing and internal work orders, with approximately 50 users concurrently working in the system. Despite its benefits, some users find the integration with ERP systems challenging due to the complexity of their business processes.

Advanced Configurations: Users have found that Merkato offers very advanced configurations, allowing for a high level of customization. This feature has been praised by multiple reviewers.

Easy Deployment: Reviewers have mentioned that the deployment process of Merkato is easy, which makes it convenient for users. This ease of deployment has been appreciated by several users.

Responsive Consultancy: The responsiveness of the consultants provided by Merkato has impressed users. They have found the consultants to be helpful in providing guidance when needed. Multiple reviewers have highlighted this positive aspect of the software.

Challenging Setup Process: Some users have found the initial setup process of Merkato to be time-consuming and challenging. They have expressed that it takes some effort to configure the software according to their specific needs.

Limitation on Number of Databases: Several users have mentioned that the limitation on the number of databases in Merkato can restrict its usability for certain individuals or organizations. This constraint may pose challenges for those who require multiple databases for their operations.

Complicated Debugging: Users have reported that debugging in Merkato can be complex and requires a certain level of expertise. This aspect may make it more difficult for individuals without extensive technical knowledge to identify and resolve issues within the software.

Merkato has proven to be a valuable tool for businesses looking to streamline their operations and improve efficiency. With strong support and knowledge during implementation, users have found it easy to set up a configurator and generate output according to their preferences. The software's seamless integration with ERP systems has saved users a significant amount of time, allowing them to process approximately 700 orders daily. Additionally, Merkato has served as an effective customer order portal, providing a great overall experience for users.

Internally, Merkato has been instrumental in creating work orders, with approximately 50 users able to simultaneously work within the program. The ability to adjust the Merkato template themselves has made it the perfect configurator for users' needs. By transferring company and product knowledge into business rules within the software, Merkato has reduced input errors and enabled a configure-to-order process. As a result, the software's output parameters have been utilized across various departments such as sales, engineering, logistics, production, and final delivery.

Implementing Merkato has had a positive impact on companies' knowledge and know-how as products are integrated into a rule-based engine. Thanks to its quick implementation process, live operations in sales and production departments were achieved within three months. The uniformity in appearance and content of quotations provided by Merkato has improved overall consistency for users regardless of their level of expertise. The service helpdesk offered by Merkato has contributed to a positive experience as well. Overall, Merkato has proven to be an invaluable tool in optimizing businesses' processes and enhancing their operational efficiency.

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Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

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Oracle CPQ

Merkato

Product Configuration

Quootz

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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