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Merkato has proven to be a valuable tool for businesses looking to streamline their operations and improve efficiency. With strong support …
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Product Details
- About
- Tech Details
What is Merkato?
Merkato Features
- Supported: 2D Drawing
- Supported: 3D Digital Asset Management
- Supported: 3D Imaging
- Supported: CRM
- Supported: ERP
- Supported: For Customer Use
- Supported: For Internal Use
- Supported: Pricing and Cost Calculations
- Supported: Real-time Product Visualizations
- Supported: Rule-based Configuration
- Supported: eCommerce Management
- Supported: Approval Workflow
- Supported: Customizable Branding
- Supported: Discount Management
- Supported: Electronic Signature
- Supported: Guided Selling
- Supported: Order Management
- Supported: Price and Cost Calculations
- Supported: Product Configurator
- Supported: Proposal Generation
- Supported: Quotes/Estimates
- Supported: Renewal Management
- Supported: Collaboration Tools
- Supported: Commercial/Industrial
- Supported: Cost Database
- Supported: Customizable Templates
- Supported: Third Party Integrations
- Supported: Inventory Management
- Supported: Order Entry
- Supported: Real Time Order Entry
- Supported: Sales Orders
- Supported: Sales Tax Management
- Supported: Audit Trail
- Supported: Content Library
- Supported: Document Management
- Supported: Knowledge Base Management
- Supported: RFP Management
- Supported: Templates
- Supported: Version Control
- Supported: Workflow Management
- Supported: Automated Quoting
- Supported: Cataloging/Categorization
- Supported: Client Portal
- Supported: Contract/License Management
- Supported: Pricing Management
- Supported: Template Management
- Supported: Opportunity Management
- Supported: Performance Metrics
- Supported: Correlation Analysis
- Supported: Dashboard
- Supported: Dynamic Modeling
- Supported: Exception Reporting
- Supported: Graphical Data Presentation
- Supported: Modeling & Simulation
- Supported: Sales Trend Analysis
- Supported: Statistical Analysis
Merkato Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Merkato has proven to be a valuable tool for businesses looking to streamline their operations and improve efficiency. With strong support and knowledge during implementation, users have found it easy to set up a configurator and generate output according to their preferences. The software's seamless integration with ERP systems has saved users a significant amount of time, allowing them to process approximately 700 orders daily. Additionally, Merkato has served as an effective customer order portal, providing a great overall experience for users.
Internally, Merkato has been instrumental in creating work orders, with approximately 50 users able to simultaneously work within the program. The ability to adjust the Merkato template themselves has made it the perfect configurator for users' needs. By transferring company and product knowledge into business rules within the software, Merkato has reduced input errors and enabled a configure-to-order process. As a result, the software's output parameters have been utilized across various departments such as sales, engineering, logistics, production, and final delivery.
Implementing Merkato has had a positive impact on companies' knowledge and know-how as products are integrated into a rule-based engine. Thanks to its quick implementation process, live operations in sales and production departments were achieved within three months. The uniformity in appearance and content of quotations provided by Merkato has improved overall consistency for users regardless of their level of expertise. The service helpdesk offered by Merkato has contributed to a positive experience as well. Overall, Merkato has proven to be an invaluable tool in optimizing businesses' processes and enhancing their operational efficiency.
Advanced Configurations: Users have found that Merkato offers very advanced configurations, allowing for a high level of customization. This feature has been praised by multiple reviewers.
Easy Deployment: Reviewers have mentioned that the deployment process of Merkato is easy, which makes it convenient for users. This ease of deployment has been appreciated by several users.
Responsive Consultancy: The responsiveness of the consultants provided by Merkato has impressed users. They have found the consultants to be helpful in providing guidance when needed. Multiple reviewers have highlighted this positive aspect of the software.
Challenging Setup Process: Some users have found the initial setup process of Merkato to be time-consuming and challenging. They have expressed that it takes some effort to configure the software according to their specific needs.
Limitation on Number of Databases: Several users have mentioned that the limitation on the number of databases in Merkato can restrict its usability for certain individuals or organizations. This constraint may pose challenges for those who require multiple databases for their operations.
Complicated Debugging: Users have reported that debugging in Merkato can be complex and requires a certain level of expertise. This aspect may make it more difficult for individuals without extensive technical knowledge to identify and resolve issues within the software.