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ML Work Orders is a popular choice among various organizations due to its ability to solve many business problems. The software provides …
Starting at $1,000 per year Based on student enrollment
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What is ML Work Orders?
ML Work Orders is work order and asset management software that centralizes all facility maintenance programs. ML Work Orders is a work order management system built for school districts and is designed to include everything needed to manage maintenance work…
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Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $1,000 per year Based on student enrollment
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is ML Work Orders?
ML Work Orders is work order and asset management software that centralizes all facility maintenance programs. ML Work Orders is a work order management system built for school districts and is designed to include everything needed to manage maintenance work orders, asset inventory, and preventative maintenance schedules. The facility management system is equally able at facility and IT-related work orders, with the goal of saving time and reducing expenses while decreasing service-call response times and durations.
ML Work Orders Features
- Supported: Preventative Maintenance
- Supported: Asset Management
- Supported: Inventory Management
- Supported: Labor and Expense Tracking
- Supported: Custom Routing Paths for Work Orders
ML Work Orders Screenshots
ML Work Orders Integrations
- Microsoft Entra ID
- Building Automation Systems
ML Work Orders Competitors
ML Work Orders Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
ML Work Orders Downloadables
ML Work Orders Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
ML Work Orders is a popular choice among various organizations due to its ability to solve many business problems. The software provides easy documentation of requests, which helps in keeping track of tasks and their status. Thanks to this feature, users can efficiently complete work orders in a timely manner and avoid delays.
Another key business problem that ML Work Orders solves is the task delegation issue. Multiple staff members can work on different tasks at the same time, distributing the workload evenly across the team. This prevents all the tasks from falling on one individual and facilitates a team approach to maintenance, resulting in better quality work and faster completion times.
The scheduling of activities and facilities is also made simpler through ML Work Orders. The software provides an overall view of the schedule, allowing users to track and manage work orders easily. Additionally, inventory management is improved by organizing and documenting all work, including asset management and preventative maintenance. Customizable work orders make it easier for users to create well-rounded reports that include only relevant information without any unnecessary detail.
Finally, one of the most significant benefits of ML Work Orders is its automatic routing system. The system allows for quick resolution of issues by routing requests directly to the appropriate team or individual, eliminating delays caused by manual ticket assignment. Its Android tablet compatibility enables technicians to close work orders and control assets remotely using their tablets.
Overall, ML Work Orders offers a comprehensive solution that solves multiple business problems across industries. From asset tracking to automated ticket routing, this software proves extremely useful in enhancing workplace efficiency and communication between departments.
User-Friendly Interface: ML Work Orders has a user-friendly interface that allows employees to identify and submit problems easily. Many users have praised the software for being intuitive and easy to navigate through, making it simple for them to keep track of work orders in real-time.
Mobile Version: The mobile version of ML Work Orders is highly appreciated by many reviewers. Users find it useful and easy to navigate, allowing maintenance teams to access information on-the-go.
Asset Management Feature: Reviewers appreciate ML Work Orders' asset management feature, which enables files and images to be added to each asset quickly. This feature makes it easy for users to see all work orders or files related to an asset, keeping everything organized in one place.
Slow Web Interface: Some users have reported that the web interface is slower than expected, which affects their productivity and efficiency while using ML Work Orders.
Generic Item Requests: Several reviewers have mentioned that the drop-down menus for item requests are too generic and not always helpful. Although users can provide additional details in the comment box, this extra step can be time-consuming.
Difficult Account Creation: A number of users find it difficult to create accounts for end-users to use on ML Work Orders platform. This can affect their ability to effectively manage work orders and collaborate with team members.
Based on user reviews, the following recommendations have been identified:
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Users recommend starting to use the software sooner. They found the migration from another system to be easy and smooth with the help of knowledgeable staff at ML.
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Users suggest asking for a demonstration of the software. They also recommend comparing it to other more expensive programs that offer fewer capabilities. This allows users to make an informed decision about its suitability for their needs.
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The software is considered worth it for companies with technicians. It helps manage work assignments and problem-solving in large buildings, especially during the COVID-19 pandemic.
In summary, users recommend starting early, requesting a demonstration, and considering its benefits for companies with technicians when evaluating this software.