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ASF has become a popular software for gym owners to manage member information and streamline the entire membership process. According to …
Overview
What is my Club Business?
ASF Payment Solutions in Colorado offers my Club Business, a club management platform that combines recurring payment processing and member registration along with staff scheduling and advanced revenue reporting. Beyond this there are many other modules to extend functionality.
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What is my Club Business?
ASF Payment Solutions in Colorado offers my Club Business, a club management platform that combines recurring payment processing and member registration along with staff scheduling and advanced revenue reporting. Beyond this there are many other modules to extend functionality.
Entry-level set up fee?
- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is my Club Business?
my Club Business Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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ASF has become a popular software for gym owners to manage member information and streamline the entire membership process. According to users, the software provides enough information on each member for accounting purposes, making it easier to generate invoices and track payments accurately. Additionally, users have praised ASF representatives for their friendly and professional customer service, which makes the job easier for them.
The software's recent update has made it much easier for users to enroll new customers in gym memberships and keep track of all their members' agreements, payments, and attendance. ASF's point of sale system has also been hailed by users as a great way to conduct transactions for apparel and drink orders without leaving the platform. Moreover, ASF offers solutions for non-payment with a collections service that helps collect past-due revenues. This feature has made collections easy for many users and allowed them to have all daily business functions in one place.
However, some users have had negative experiences with customer service reps who were clueless or unhelpful, leading to frustration. Some members have also asked to cancel contracts, which is not the intended purpose of contracts according to some users. Despite these issues, ASF has helped many gym owners streamline operations and manage their memberships more effectively.
Ease of use: Users find the ASF system very easy to navigate and use, with multiple reviewers commenting on its intuitive nature. Many users have praised the software for making tasks like student registration and tracking attendance simple and efficient. Additionally, several reviewers have noted that it's easy to train new employees on the system because of how straightforward it is.
Customer service: The friendly customer service team has received numerous praises from users who appreciate their quick response times and knowledgeable support. Several reviewers have also mentioned the accessibility to client overviews as a positive aspect, which helps them manage their business more effectively.
Mobile compatibility: According to some reviewers, mobile compatibility is one of the most significant advantages of using this software. They appreciated being able to register students quickly via tablets or phones instead of relying on paper-based processes. This feature helped increase productivity by freeing up time spent dealing with paperwork.
Complicated Sign-In Process: Several users have reported that the sign-in process for customers is complicated and confusing. This has caused frustration for both the staff and customers, leading to a negative user experience.
Difficulty Tracking Revenue: Many reviewers have noted that there is no accurate way to track all revenue in the reports. This makes it difficult for businesses to analyze their financial performance accurately and make informed decisions.
Slow Response Time: A significant number of users have observed that response times from customer support have slowed dramatically since Covid-19. Some users report waiting up to 3 days or more for a response via email, which can be frustrating when dealing with urgent issues.