Name: my Club Business
Author: ASF Payment Solutions

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Changelog

Image Recognition

JavaScript Frameworks

Development

K-12 Online Learning

Education

Business Intelligence (BI)

Collaboration

Corporate Performance Management (CPM)

Desktop Publishing

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Outsourcing (USA)

Data Lakehouse

Data Masking

Data Privacy Management

Ethernet Switches

Fraud Detection

IT Asset Disposal

IT Asset Management

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Managed IT Service

Network Performance Monitoring

Network Security

Routers

Software Distribution

Tape Storage

Technology Business Management

Threat Hunting

Wireless LAN

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Brand Intelligence

Click Fraud

Content Management

Digital Signage

Email Management

Email Marketing

Graphics

Marketing Automation

Social Media Management

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Customer Relationship Management (CRM)

Presales

Trade Promotion Management

Sales

Animation

Equipment Rental

InsurTech

Insurance Policy Administration Systems

Laboratory Information Management

Lease Management

Legal Billing

Vertical-Specific

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### Customer Service
The reviews for my Club Business's customer service are quite varied. While some users appreciate the friendly and helpful nature of the customer service team, others express dissatisfaction with the decline in service quality over the past few years. There are mentions of representatives being clueless and unhelpful, leading to frustration and time wastage for some customers. Despite these mixed opinions, there are also positive remarks about the accessibility and support provided by the customer service team.

### Account Management
Users generally have mixed opinions about my Club Business's account management capabilities. While some appreciate the ease of enrolling and updating accounts, others find it confusing and prefer the previous account inquiry system. Concerns have been raised about the inability to delete old accounts from the database post-cancellation, leading to clutter and operational challenges. Additionally, issues with past due balances, late fees, and the lack of personalization options have been highlighted as areas needing improvement. Some users also express frustration with limitations in accessing and modifying account details, such as the inability to apply multiple discounts to a member's agreement.

### Class Scheduling
While users appreciate the convenience and layout of class scheduling in my Club Business, there are concerns raised about the app's usability and functionality. Some users find it time-consuming to sign up for classes and suggest features to streamline the process, such as saving past classes or offering bulk sign-up options. Additionally, the ability for members to self-check into classes on the app is desired to save time for both instructors and attendees. Despite these challenges, users value the flexibility of entering information at their convenience and the ability to access reports and set up testing schedules. However, issues with the test schedule functionality and unexpected charges for additional equipment have caused frustration among some users.

### Attendance Tracking
While some users appreciate the ease of inputting member information and tracking attendance with my Club Business, others find the prospect list and accessibility to attendance input lacking in structure. Additionally, there are suggestions for smoother navigation between different sections without the need for repetitive username and password entries. Despite some positive feedback on tracking memberships and day passes, there are mentions of areas for improvement in tracking exact distribution of allocations.

ASF has become a popular software for gym owners to manage member information and streamline the entire membership process. According to users, the software provides enough information on each member for accounting purposes, making it easier to generate invoices and track payments accurately. Additionally, users have praised ASF representatives for their friendly and professional customer service, which makes the job easier for them.

The software's recent update has made it much easier for users to enroll new customers in gym memberships and keep track of all their members' agreements, payments, and attendance. ASF's point of sale system has also been hailed by users as a great way to conduct transactions for apparel and drink orders without leaving the platform. Moreover, ASF offers solutions for non-payment with a collections service that helps collect past-due revenues. This feature has made collections easy for many users and allowed them to have all daily business functions in one place.

However, some users have had negative experiences with customer service reps who were clueless or unhelpful, leading to frustration. Some members have also asked to cancel contracts, which is not the intended purpose of contracts according to some users. Despite these issues, ASF has helped many gym owners streamline operations and manage their memberships more effectively.

Ease of use: Users find the ASF system very easy to navigate and use, with multiple reviewers commenting on its intuitive nature. Many users have praised the software for making tasks like student registration and tracking attendance simple and efficient. Additionally, several reviewers have noted that it's easy to train new employees on the system because of how straightforward it is.

Customer service: The friendly customer service team has received numerous praises from users who appreciate their quick response times and knowledgeable support. Several reviewers have also mentioned the accessibility to client overviews as a positive aspect, which helps them manage their business more effectively.

Mobile compatibility: According to some reviewers, mobile compatibility is one of the most significant advantages of using this software. They appreciated being able to register students quickly via tablets or phones instead of relying on paper-based processes. This feature helped increase productivity by freeing up time spent dealing with paperwork.

Complicated Sign-In Process: Several users have reported that the sign-in process for customers is complicated and confusing. This has caused frustration for both the staff and customers, leading to a negative user experience.

Difficulty Tracking Revenue: Many reviewers have noted that there is no accurate way to track all revenue in the reports. This makes it difficult for businesses to analyze their financial performance accurately and make informed decisions.

Slow Response Time: A significant number of users have observed that response times from customer support have slowed dramatically since Covid-19. Some users report waiting up to 3 days or more for a response via email, which can be frustrating when dealing with urgent issues.

ASF Payment Solutions in Colorado offers my Club Business, a club management platform that combines recurring payment processing and member registration along with staff scheduling and advanced revenue reporting. Beyond this there are many other modules to extend functionality.

Timely is appointment scheduling and business management software for spas and salons from the New Zealand company of the same name.

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Mindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

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my Club Business

Membership Management Software automates tasks associated with running gyms, clubs, yoga studios, salons, spas, or instructional studios. It combines these tasks into a single business management platform that encompasses marketing, payment processing, and scheduling.

Membership Management

ASF Payment Solutions

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my Club Business

Overview

What is my Club Business?