NetApp FAS series Reviews

36 Ratings
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Score 7.9 out of 100

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August 28, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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NetApp has been defined as a Global standard for NAS (CIFS, NFS) workloads in our company, so it is being actively used in several of our sites across the globe. The largest sites using it are the USA, Brazil and Norway.
One of the main reasons for it to be selected as the standard for NAS workloads is the resiliency and high availability it provides. In Brazil, we have ~5000 users accessing more than 700TB of user data (CIFS shares) on a daily basis. We didn't have a single availability incident in the last 7 years!
  • NAS Workloads (CIFS, NFS)
  • Snapshot retention/management
  • Disaster Recovery protection (SnapMirror and SnapVault)
  • Storage efficiency (compress, deduplication)
  • The workload balance between the nodes is managed manually
In my opinion, NAS workloads and data protection are two of the strongest points that Netapp has. It sounds a kind of obvious as they created the NAS concept. A NetApp FAS cluster suits very well for scenarios/companies where the unstructured data (users CIFS shares) are one of the most important workloads. This is our scenario in many of our sites and this is why it was selected to be our standard solution. It also handles SAN workloads very well, but maybe you`d rather go with an HCI solution for block workloads.
NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.
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March 03, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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NetApp FAS is being used in our environment as our SAN and CIFS file system. This system replaced an old (and undersized) storage array. This system is now used for a number of things including a complete disaster recovery plan and backup system. One important part of this was to speed up backup recovery times. NetApp software makes this possible.
  • Backups are a piece of cake with Snapshot technology.
  • Disaster recovery plans are made much easier with SnapMirroring to remote locations.
  • The support is incredible. Auto Support makes it incredibly easy. The Auto Support website also gives you a great view of your NetApp deployment.
  • Redundant paths make updating and maintenance much easier with no downtime.
  • System Manager is missing some commands and therefore you have to rely on CLI. This is not a problem for most admins but it has room for improvement.
  • Cabling diagrams for redundant path can be confusing.
  • When we had one of the older models in place our drives would spontaneously pop out of place due to old plastic clips. We have not had the same issue again with a newer NetApp model.
NetApp FAS systems are extremely scalable and therefore, in my opinion, they can have a place in any environment. The built-in software has some great use cases including recovery and mitigation of ransomware attacks. The speed of backups and restoration is incredible. The ability to restore a single file out of millions is also incredibly handy.
I've said it before. I'll say it again. NetApp has fantastic support. The Hardware Universe and the Auto Support websites give you incredible information. This info is not just generic model info but it is driven by the data sent by your actual filer. When you get on a support call they can see everything currently in place in your environment.
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July 29, 2019
Albert Buendía | TrustRadius Reviewer
Score 6 out of 10
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Two NetApp FAS series are being used as CIFS servers. They serve all the department's folders for the whole organization. So, we replaced our typical Windows servers with a NetApp solution. Why? Basically, for two main reasons. First, for security purposes. We make volumes snapshots every hour. In the case of a ransomware infection, we resolve the incident by managing snapshots. The second reason we switched was so fileservers don't have a typical NetBIOS name. We use NetApp for our CIFS servers in conjunction with Active Directory DFS so folders and files have no dependencies of a fileserver name. This is great.
  • Volume snapshots
  • CIFS server
  • Snapmirror between both NetApp storage instances
  • Hardware snapshots with backup software
  • Software Management
  • Bundle software is hard to implement and use
  • Tecnical support is lacking, at least here in Spain
Best suited as a good alternative to typical Windows virtual file servers. It is less appropriate as a virtual machine repository.
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August 09, 2019
Anonymous | TrustRadius Reviewer
Score 5 out of 10
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We use a NetApp FAS3210 in our main office and a FAS2240 offsite in our colo. The FAS3210 is our primary storage for all of our VMWare environment, which includes 9 VMWare hosts and over 220 virtual servers. The FAS2240 in the colo is used for a handful of production VMWare machines, as well as the storage of some offsite backup from our executive office.
  • It was fairly easy to implement with guided assistance from NetApp.
  • We haven't had many drive failures.
  • The pricing was right.
  • We have had too many troubles with the controllers, had one die completely, and are now fighting an issue where the two don't communicate.
  • They try to nickel and dime you with extra costs for additional features.
  • Software upgrades are too difficult.
NetApp, as far as the storage itself goes, is quite fine. It was very competitively priced when we looked at it, so it's probably good for medium to large businesses. Smaller businesses could probably get by with a much cheaper solution, possibly even just a NAS device. It would also be good for any offsite backup as well.
Among the worst support we've ever had. The reason I say this is we had one of our 2 controller boards die completely. They sent a technician out, which was obviously a 3rd-party contracted person, and he didn't know much about NetApp, but was able to swap the board out. He contacted support and handed the phone over to me, and the technician walked me through reassigning disks to the new controller, but he had me assigning the wrong disks, which caused our whole SAN to go down, and we lost connectivity to all our 220+ servers for many hours. It was a complete nightmare. Then this past October out of the blue we get an alert that the controllers have lost high availability. Basically, they aren't communicating with each other. Also, keep in mind these controllers aren't connected to each other via a cable, they are both contained in the same chassis, so it must be a bug. I've been working with support still since then, almost going on 1 year! They constantly miss our calls, ignore my emails/calls, etc. It's very frustrating to deal with.
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March 14, 2019
Vin Campbell | TrustRadius Reviewer
Score 10 out of 10
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We have one NetApp FAS2200 device that houses the entire backend of our virtual server network behind two Dell PowerEdge R front end servers. This device houses all of the virtual server files for all of the organization's virtual server infrastructure. This one device -- containing an array of hard drives -- pumps out enough speed and bandwidth to run about 12+ servers at the same time.
  • Support. Support. Support. It's been a welcomed surprise to have a hard drive land on my desk, and a better surprise to have a NetApp tech arrive soon after to install the drive. I didn't even know the drive failed-- now that's support.
  • AS stated, the ability of these devices to host multiple virtual servers, entire infrastructures, and work well and fast, is a definite strength.
  • The ability to stack these devices and have failover.
  • The upgrade program is great.
  • The unit did go through a lot of hard drives early on. It took them a while to figure out it was a firmware issue. Once that was fixed, it got better.
  • Firmware should have a "live" update process.
  • The price point could be better.
This platform is perfectly suited for any size virtual environment. As a backend to the production servers, these devices truly excel. If you are a busy IT person, running the department, doing the work too, doing project management, etc., then you simply can't beat the support provided by this company. They monitor remotely and have an excellent SLA. I would not recommend this product to small businesses, as the entry point is very high, and you do need technical know-how to have these devices in play.
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April 11, 2018
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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It is being used for the IT department or across the whole organization. It solves our IT Infrastructure growth issue. We are a small NetApp customer that uses mostly features such as Snapmirror and SnapStore primary of NetApp product portfolio. We have approximately 2 NetApp FAS in use today ranging from DR configurations all the way to small corporate data center installations. We are a long term customer with over 5 years of experience with NetApp in production and development at our company.

  • Replication
  • Recovery
  • Storage Provisioning
  • Documentation
  • User Interface
It is ideal for large organizations that have a variety of different business scenarios and locations from small to large. It is flexible and can grow.
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April 26, 2016
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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We are a large NetApp customer that uses the full NetApp product portfolio. We have approximately 20PB of NetApp FAS in use today ranging from very small remote office configurations all the way to large corporate data center installations. We are a long term customer with over 8 years of experience with NetApp in production at our company.
  • The selling point for NetApp FAS is the application and data protection integration capabilities they provide.
  • We have been able to use NetApp FAS in a variety of use cases with a standard set of management tools.
  • NetApp FAS has evolved over the years from just NAS to also include block protocols. At this time they support almost all industry standard protocols.
  • Netapp needs to modernize and unify their management tools, and off tap integration products.
  • Netapp lost focus on solving customer business problems. They were too focused on their transformation to Clustered data ontap.
  • NetApp needs to move from a controller pair architecture (Tier2) to a multi-controller active-active architecture (Tier1).
NetApp FAS is a great platform to solve a large variety of different problems. It is ideal for large organizations that have a variety of different business scenarios and locations. This ability allows global support organizations to have standard tools and methods even in a variety of use cases and site sizes. On the flip side, this flexibility is also sometimes the weakness of the platform. In very specialized use cases/areas such as low latency with flash this can be a detriment. We still seem to use specialty arrays to solve these point requirements.
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What is NetApp FAS series?

NetApp's FAS series systems offers a storage array system for enterprises.

NetApp FAS series Technical Details

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