Name: onvico
Author: OEVERMANN Networks

Help Desk

Web and Video Conferencing

Customer Support

AI Development

Cross-Browser Testing

Interactive Application Security Testing (IAST)

WebOps

Development

Academic Advising

Online Proctoring Software

Education

Audit

Business Intelligence (BI)

Collaboration

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Cost Management

Cloud Storage

Converged Infrastructure

Database Load Balancing

Fraud Detection

Hyper-Converged Infrastructure

IT Operations Analytics

Integration Platform as a Service (iPaaS)

MLOps

Managed DNS

Network Performance Monitoring

Release Management

Requirements Management

Solid State Drives

Time Series Databases

Tower Servers

Unified Endpoint Management (UEM)

Value-Added Resellers (VARs)

VoIP Monitoring

Website Hosting

Wireless LAN

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Brand Intelligence

Content Management

Data Management

Email Marketing

Gamification

Marketing Analytics

Marketing Automation

Mobile Advertising

Online Proofing

Press Release Management

Product Intelligence

Social Media Management

Social Media Marketing

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales

Secure Service Edge (SSE)

Security

Financial Services CRM

HIPAA Compliance

Internet of Medical Things

eDiscovery

Vertical-Specific

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onvico is an online video consulting tool developed by TWT On GmbH. According to the vendor, it is designed to facilitate personalized and secure 1-to-1 video consultations between businesses and their customers. With onvico, businesses can engage in real-time communication through voice, video, and chat, regardless of the device or location. This versatile tool caters to businesses of various sizes, from small startups to large enterprises. It is used by professions and industries such as transportation companies, energy providers, specialty retail, telecommunications, and real estate agents.

## Key Features

**Video- und Textchat**: According to the vendor, onvico enables businesses to engage in real-time communication with their customers through video and text chat. Whether it's a spontaneous conversation or a scheduled appointment, businesses can connect with their customers seamlessly. Additionally, onvico offers a convenient click-to-connect feature that allows customers to join the consultation without the need for installation or registration. Customers also have the option to request a callback.

**Website-Integration**: According to the vendor, onvico allows for easy integration into an existing website. Businesses can customize the tool to match their corporate identity, ensuring a seamless and branded experience for their customers.

**Anrufgruppen (Call Groups)**: According to the vendor, businesses can connect callers directly with the appropriate specialist or advisor using onvico's call groups feature. Different call groups can be created with defined service hours for specific topics, enhancing customer satisfaction by providing them with access to the right expert for their inquiries.

**ISO/IEC 27001-Zertifizierung (ISO/IEC 27001 Certification)**: According to the vendor, onvico ensures the highest security standards and data encryption. With hosting in German server locations, businesses can confidently use onvico in data-sensitive areas.

**Screensharing**: According to the vendor, onvico supports screen sharing, allowing businesses to provide interactive online consultations on any device. This feature facilitates in-depth explanations by enabling the sharing of documents, websites, and other materials.

**Leichte Bedienung (Easy Operation)**: According to the vendor, onvico requires no installation or registration for customers, making it incredibly user-friendly. Customers can connect with a single click, streamlining the consultation process.

**Terminbuchung (Appointment Scheduling)**: According to the vendor, onvico provides a calendar module that allows customers to independently book consultation slots, providing them with flexibility and convenience.

**Expertenchat (Expert Chat)**: According to the vendor, onvico enables businesses to plan consultations with multiple persons, ensuring comprehensive and collaborative discussions. Additionally, businesses can add additional experts during ongoing consultations for a more dynamic and inclusive experience.

**Virtueller Hintergrund (Virtual Background)**: According to the vendor, onvico allows for the customization of a virtual background during video consultations. This feature provides flexibility in choosing the working location while maintaining a professional appearance.

**Screensharing und sicherer Dateiaustausch (Screensharing and Secure File Exchange)**: According to the vendor, onvico enables businesses to engage in collaborative document viewing through screensharing. Additionally, the tool facilitates secure and encrypted file exchange with customers, ensuring the privacy and confidentiality of sensitive information.

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onvico

Overview

What is onvico?