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Consolto

Consolto

Overview

Recent Reviews

TrustRadius Insights

Consolto offers a range of use cases that have been praised by users for their effectiveness in improving customer service and …
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Reviewer Pros & Cons

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Pricing

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Enterprise

$0

Cloud

Smart

$8.20

Cloud
per month

Clever

$16.40

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

Consolto Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Android, iPhone
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Consolto offers a range of use cases that have been praised by users for their effectiveness in improving customer service and streamlining communication processes. Businesses have found Consolto to be a valuable tool in tracking customer chat history, allowing them to provide high-quality support and personalized assistance. By offering a centralized communication hub, Consolto enables site visitors to choose their preferred method of communication, saving time and enhancing convenience. Real-time responses and the ability to schedule meetings with clients make it an excellent solution for agencies and support representatives, ensuring prompt and efficient interactions.

Consolto's features extend beyond standard chat functions. The software provides insights on website visitor behavior, capturing valuable information on pages visited and time spent on the site. This data helps businesses gain a deeper understanding of their audience and tailor their services accordingly. Additionally, Consolto simplifies communication by offering a single channel for chat, WhatsApp, Facebook, phone, and video calls. This consolidation eliminates the need to juggle multiple platforms and enhances professionalism.

The versatility of Consolto extends its benefits to various industries and professional scenarios. Solopreneurs have recognized its value in delivering a white-glove experience to individuals recommended by others, leading to higher sales conversions. Non-profit organizations have utilized Consolto to offer face-to-face meetings and conversations with interested parties, strengthening connections and fostering engagement. Particularly in light of remote work during the COVID pandemic, businesses have relied on Consolto to seamlessly reach out to clients and provide services without disruption.

Beyond initial contact with website visitors, Consolto facilitates ongoing communication with returning customers, streamlining workflow processes. Its integrated scheduler and chat function eliminate the back-and-forth typically associated with arranging meetings or consultations. Furthermore, security-conscious professionals appreciate that Consolto enables communication without sharing personal phone numbers, ensuring privacy while maintaining a professional image.

Consolto's impact extends to various aspects of business operations. It streamlines client onboarding and sales team processes through features like two-way screen sharing and unlimited live chat. The software's ability to provide video chat without the need for software downloads enhances its reliability and professionalism, making it a trusted solution for consultants. The availability of scheduling tools within Consolto ensures that businesses can effectively manage appointments and consultation schedules, preventing missed opportunities.

In addition to its communication features, Consolto also offers payment integrations that simplify the payment process for both businesses and clients. This seamless integration saves time and provides a convenient and hassle-free experience when making transactions.

Users have

Easy Embedding: Users find Consolto easy to embed into any webpage, providing a seamless experience. Several reviewers have mentioned that they were able to effortlessly integrate Consolto into their websites without any technical difficulties.

Comprehensive Communication Solution: The platform offers multiple communication methods and scheduling options, making it a comprehensive solution for managing all types of communication in one place. Many users appreciate the variety of communication channels offered by Consolto, as it allows them to cater to the preferences of their website visitors.

Responsive Customer Support: The Consolto team is highly responsive and provides excellent customer support. Numerous users have praised the promptness and dedication of the support team when addressing their queries or issues, instilling confidence in the reliability of Consolto's service.

User Interface Improvements: Several users have mentioned that the user interface of Consolto could be improved and polished. They feel that there is a need for more branding capabilities and design features to enhance the overall look and feel of the platform.

Android App Issues: Some users have experienced issues with the Android app, mentioning that it is not yet ready for prime time. However, they acknowledge that the Consolto team is actively working on fixing these issues.

Limited Customization Options: Users have expressed a desire for more customization options within Consolto. They would like to have more control over styling the widget and setting it up differently on each website. Additionally, they mention the need for better tabs and exit/welcome triggers to enhance their user experience.

Users commonly recommend Consolto for its effectiveness in converting web traffic to customers, as well as for consultants who work remotely online. They also highly recommend Consolto for those who sell high ticket products due to its excellent features and great after-sales service. Users find Consolto's video quality clear and smooth. They appreciate the robust platform for online communication. Additionally, users highlight the scheduling feature as a great benefit and emphasize that Consolto is a professional tool that can be customized. They are pleased with the team behind Consolto and believe it will remain a useful tool for years. Users also suggest checking Consolto's roadmap to see its potential for the future.

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am a healthcare professionals wanting to grow my online business and offer online health consulting. Consolto is one of the few companies that allows me to easily use 1099 contractors within my team dashboard to provide hippa compliant video services! We can do chat, video, record, and save each client
  • HIPPA compliant
  • Video calls from chat
  • Share commissions easily
  • Easy to use
  • More forms and questionnaires
  • Continue to improve scheduling features
Consoloto would be best for healthcare businesses, medical equipment sites, healthcare directory sites. It isn't only for healthcare, any business wanting to have chat with a video option to improve sales would benefit from this.
Chat Automation (7)
80%
8.0
Real-time messaging
80%
8.0
Chat notifications
80%
8.0
Prospecting
80%
8.0
Chat-based scheduling
80%
8.0
Third-party integrations
80%
8.0
Chat widgets
80%
8.0
Chat sentiment analysis
80%
8.0
Chat Analytics and Reports (3)
80%
8.0
Chat history and transcripts
80%
8.0
Chat reporting
80%
8.0
Chat and web analytics
80%
8.0
  • Enabled me to provide services to more people online
  • Enable me to reach people faster and easier
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