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User-friendly Interface: Reviewers have consistently praised Orcatec software for its user-friendly interface, which has made it easy for …
Overview
What is Orcatec?
Orcatec is a cloud-based field service management software that has become a leader in the service industry, particularly for HVAC, electrical, plumbing, general contracting, and other related areas. The software helps businesses handle dispatching work orders to their teams through a unique system...
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What is Orcatec?
Orcatec is a business management app for construction contractors (e.g. remodelers, roofers) and home services companies (e.g. HVAC, plumbing).
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Orcatec?
Orcatec is a cloud-based field service management software that has become a leader in the service industry, particularly for HVAC, electrical, plumbing, general contracting, and other related areas. The software helps businesses handle dispatching work orders to their teams through a unique system of work planning. Supervisors can view all appointments on an easy-to-use calendar and color-code them according to requirements.
One of its key features is its total customization capability which allows users to tailor the system to meet their specific business requirements. Orcatec also offers GPS tracking of employees and route optimization which enables managers to monitor team members' locations in real-time while ensuring they take the most effective routes between job sites. Businesses are further protected from negative reviews by offering special services aimed at monitoring online activities such as social media or review sites.
Furthermore, Orcatec provides time cards for employees' work hour tracking as well as very low credit card processing fees, allowing companies to manage costs effectively. Finally, with iOS and Android mobile apps available for download from respective app stores supports remote working with seamless updates making sure your business runs on-the-go without any disruptions irrespective of device preferences or location.
Orcatec Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
User-friendly Interface: Reviewers have consistently praised Orcatec software for its user-friendly interface, which has made it easy for them to navigate and use the various features. The intuitive design of the interface allows users to quickly access the functions they need without having to spend a lot of time figuring out how to use the software.
Custom Proposal Management: Many reviewers have found Orcatec's custom proposal management feature with email notifications to be particularly helpful in tracking customer interactions with their proposals. This feature has allowed them to stay on top of their business operations and keep track of important correspondence with clients.
Smooth Integration Process: A significant number of reviewers have commented positively on how smoothly the integration process was when switching from their previous software to Orcatec. This allowed them to quickly begin using all of the features available through Orcatec without experiencing any major issues or delays.
Difficult Entry Threshold: Some users have found the entry threshold to be difficult due to the large number of features. Others feel that there are too many features, making it difficult to find what they need easily. Multiple users have suggested that Orcatec should streamline their software and simplify its functionality.
Relearning Functionality: One user had difficulty relearning how to use some of the software's functions after switching from a competitor's product. While this is not an issue for everyone, it may be something for potential buyers to consider if they are coming from a different software platform.
Initial Difficulty Using Software: According to one user, Orcatec can be a little difficult to use at first. However, this same reviewer notes that the Orcatec team is good at explaining everything and answering any questions.