Outplay Reviews and Ratings

Rating: 8.8 out of 10

Score

8.8 out of 10

Community insights

TrustRadius Insights for Outplay are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users commonly recommend Outplay for its affordability and ease of use, suggesting trying it out to determine if it simplifies sales engagement or complicates it. They also emphasize the importance of having a sales flow in mind when using Outplay. Additionally, users highly recommend Outplay for its exceptional support and integration with CRMs like Pipedrive and Hubspot, praising the responsive leadership and customer support team. These recommendations highlight the positive aspects of Outplay and provide valuable insights for potential users looking for an effective sales engagement solution.

Reviews

6 Reviews

Great product easy onboarding.

Rating: 10 out of 10

Incentivized

November 5, 2025

Use Cases and Deployment Scope

At QuestionPro, my team uses Outplay to engage all inbound sign-ups on our website through sequencing. The scope is to keep all the sign-ups engaged with our content, and also lead to Product demo meetings. It works very efficiently for us.

Pros

Sequencing
Hubspot Integration.
Email Delivery.
Workflows

Cons

Easier User Interface.

Likelihood to Recommend

Reliable support, easy onboarding for new sales reps and SDRs within my team. Email delivery is very important for us, and it does a very good job. Sequencing setup is very easy and their team does provide us good examples to keep our sequences smart. It would be awesome if they introduce linkedin automation as well, currently you can add a linkedin task but not automate it.Overall we've used it for the last 2 years and its worked great for us.

Harshad Deshpande

Director, Global Sales in Sales at QuestionPro Inc. (201-500 employees)

Vetted Review

2 years of experience

Good outbound tool worth the money

Rating: 8 out of 10

October 28, 2025

Use Cases and Deployment Scope

sales reps use it to organise leads and manage outbound cadence. (email / linkedin)

Pros

good outbound cadence
good to run linkedin messaging
good multi channel outreach tool

Cons

reporting can be detailed
I think its a good tool for SMB, Mid Market but can add more functionalities for ENT

Likelihood to Recommend

It can suit your smaller outbound efforts.

I would do a niche ICP, run outbound for email and LI through them.

It also comes in with a dialer which is pretty effective for an SDR use case.

Support is pretty good as well.

I like their price points too.

All in all its a pretty decent tool for your SDR.

Verified User

Manager in Sales (201-500 employees)

Vetted Review

2 years of experience

Increase Sales Rep Productivity

Rating: 7 out of 10

Incentivized

June 3, 2025

Use Cases and Deployment Scope

We are using it as a Sales Engagement tool. Essentially to send Outbound emails and for Cold calling. Managers can access analytics on call volume, connection rates, call duration, and outcomes. Coupled with call recordings, this provides invaluable data for coaching sales reps, refining techniques, and improving overall call effectiveness. Conversation intelligence features might even analyze calls for keywords, sentiment, and talk-to-listen ratios.

Pros

Email Automation
Cold Calling
Mini CRM
Email validation

Cons

Parallel Dialing
Power Dialing
Open rate and click rates accuracy

Likelihood to Recommend

Some tools allow you to have call scripts or key talking points readily available on-screen, ensuring you cover essential information and maintain consistency in your messaging. It's not the case with Outplay. So there's a downside.

Pre-record a generic voicemail message and drop it with a click if you reach an answering machine, saving significant time and allowing you to move to the next call quickly while still leaving a professional message. That's a good side.

Verified User

Contributor in Sales (11-50 employees)

Vetted Review

The easiest and most versatile Sales tool

Rating: 8 out of 10

Incentivized

June 2, 2025

Use Cases and Deployment Scope

The primary purpose is to send outbound emails to prospects. We generally create targeted sales campaigns to reach out to the prospects. Prior to Outplay, we were using another tool for outbound emails, but there were issues such as email bounces, integration issues, limited email campaign setup restrictions, Outplay has sorted these issues.

Pros

Option to set multiple campaigns
High delivery accuracy
Ease of integration

Cons

Sometimes email sequences pause in between
Once campaign is paused, it does not turn automatically
Standalone app would be better

Likelihood to Recommend

Outplay has eased my email outbound efforts, also I'm able to set up multiple campaigns in single time. Also there is no integration issue, the tool is highly reliable and simple to use. There are some areas which can be improved, but these are not major blockers, overall satisfied with the tool.

Verified User

Account Manager in Sales (201-500 employees)

Vetted Review

1 year of experience