Overall Satisfaction with Outplay
We use it for sales automation. Emailing and calling. Our Applicant Tracking System interfaces with it.
- Calling interface - RingCentral and Twilio
- Templates for emails and calling scripts
- Automated and manual emailing cadences
- LinkedIn connectivity
- Interface with ATS (CRM) is a bit cludgy
- Can get overly complicated
- Click to Dial capability
- Automated and manual emailing
- Note taking
- interoperability with our ATS - Crelate - so we have all our notes and activities in one repository
- Postiive impact: contacting prospects in an organized fashion
- Negative: Hard to set up sometimes, as well as recover from issues that need a restart of sequences
- Learning curve is a bit steep for many
- Outreach and Interseller
Cheaper alternative than Outreach, although outreach integrates Linkedin better
More robust than Interseller, particularly with regard to manual steps and integration with our CRM
More robust than Interseller, particularly with regard to manual steps and integration with our CRM
Do you think Outplay delivers good value for the price?
Yes
Are you happy with Outplay's feature set?
Yes
Did Outplay live up to sales and marketing promises?
Yes
Did implementation of Outplay go as expected?
Yes
Would you buy Outplay again?
Yes
Outplay Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
no, wasn't available
Yes - yes it was.