Item: Outplay
Rating: 8
Author: Verified User

Overall Satisfaction with Outplay

Use Cases and Deployment Scope

The primary purpose is to send outbound emails to prospects. We generally create targeted sales campaigns to reach out to the prospects. Prior to Outplay, we were using another tool for outbound emails, but there were issues such as email bounces, integration issues, limited email campaign setup restrictions, Outplay has sorted these issues.

Pros and Cons

Pros

Option to set multiple campaigns
High delivery accuracy
Ease of integration

Cons

Sometimes email sequences pause in between
Once campaign is paused, it does not turn automatically
Standalone app would be better

Return on Investment

The organization is using Outplay as the primary tool
The license fees has been cost effective
The tool has increased productivity

Usability

Outplay is really simple with respect to the usage. Once we integrate the tool, it is really reliable and highly productive. Setting up multiple campaigns, and tracking the metrics is straight forward and simple. Also setting up the email templates and campaign sequence is simple and easy to use and operate.

Alternatives Considered

Salesloft

Key Insights

Do you think Outplay delivers good value for the price?

Yes

Are you happy with Outplay's feature set?

Yes

Did Outplay live up to sales and marketing promises?

Yes

Did implementation of Outplay go as expected?

Yes

Would you buy Outplay again?

Yes

Other Software Used

Apollo.io, HubSpot CRM

Likelihood to Recommend

Outplay has eased my email outbound efforts, also I'm able to set up multiple campaigns in single time. Also there is no integration issue, the tool is highly reliable and simple to use. There are some areas which can be improved, but these are not major blockers, overall satisfied with the tool.

Comments

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The easiest and most versatile Sales tool