Pepper Flow

Pepper Flow, developed by Vodori, is a content management software designed to streamline the review, approval, and distribution of regulated content for life science companies. The software is targeted at small and mid-size (SMB), as well as enterprise-level life science companies. According to the vendor, professionals and industries such as pharmaceutical and biotechnology, medical device and diagnostics, healthcare networks, clinical reference labs, and animal health can benefit from the efficient and compliant workflows offered by Pepper Flow.

Key Features

Fast, simplified implementations: According to the vendor, emerging life science companies can quickly implement Pepper Flow within just one week with minimal time investment from the client's team. The Vodori team handles every aspect of the implementation process.

Industry standard workflows: Pepper Flow offers configurable workflows for different content types, business units, geographies, or partner organizations. Teams can collaborate and provide feedback from any location using real-time commenting, version comparison, and voting features, according to the vendor.

Configurable workflows: According to the vendor, users have the flexibility to create distinct workflows for different content types, business units, geographies, or partner organizations. They have total control over team access and content permissions, with options for parallel and sequential workflows, permissions-based content access, and rules-based reviewer assignments.

Built-in Compliance: Pepper Flow ensures audit readiness with its compliant and validated platform built on industry best practices. According to the vendor, every piece of content routed for review is captured in an audit trail, and the software supports downloadable audit trails and e-Signatures in compliance with 21 CFR Pt 11 & EU Annex 11.

Globalized & Localized Content: Pepper Flow enables the localization of approved documents for various countries or regions, all accessible in one secure and centralized location, according to the vendor. Users can easily track which versions of content need updating when there are changes to content or claims information. The software supports parent/child content relationships, revision-based workflows, and a centralized content library.

Supported by MLR experts: Vodori's Customer Success Team conducts regular business reviews, provides ongoing process consultation, and ensures customer success, according to the vendor. Users have access to turnkey training and 24/7 global support in multiple languages, along with a help center featuring over 100 articles for self-service support.

Salesforce Connector: According to the vendor, Pepper Flow seamlessly syncs approved content to Salesforce, including any CRM solutions built on the Salesforce.com platform. This integration allows materials to reach field teams as soon as they are approved, with automatic withdrawal of expired materials to maintain compliance. Users can leverage Salesforce functionality for content findability and reporting insights.

Pepper Flow Digital Review: According to the vendor, users can review and approve web pages and web apps in their native, interactive format, eliminating the need for PDFs. The software offers in-context annotations, claim linkages, configurable workflows, and version management to streamline the review process.

Secure Software Development & SDLC: Pepper Flow follows a secure software development life cycle (SDLC) based on GxP guidelines, according to the vendor. It undergoes comprehensive security and security testing scans before release, with code peer review and secure coding practices. The software ensures encryption of data at rest and in transit, along with secure access controls.