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PrismHR

Score8 out of 10

9 Reviews and Ratings

What is PrismHR?

PrismHR is a platform for PEO and ASO growth, boasting more users among HR service providers than any other software. The technology platform and expansive PrismHR Marketplace are specifically designed to help HR service providers compete in the market, operate efficiently, and reduce risk.


PrismHR enables users to manage payroll, benefits, compliance, and HR for clients with a single technology partner. Today, PrismHR customers support more than 100,000 small businesses and process $100 billion in annual payroll.


  • Payroll
  • Reporting
  • Hiring / Applicant Tracking
  • Benefits Administration
  • Onboarding & Benefits Enrollment
  • Employee Self Service
  • Time & Labor
  • Performance Management
  • PrismHR Marketplace: 60+ pre-integrated solutions

Media

PrismHR - Employee Portal features a mobile responsive, configurable experience for worksite managers and employees. It can be customized with branding elements and dynamically display content based on different types of clients and users.

Top Performing Features

  • New hire portal

    New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.

    Category average: 8.2

  • Individual goal setting

    Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.

    Category average: 7.7

  • Review status tracking

    Supervisors can monitor and track review status completion with dashboard showing milestones and status.

    Category average: 7.7

Areas for Improvement

  • Support for external payroll vendors

    Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

    Category average: 7.7

  • Candidate search

    Candidate search provides search capabilities for potential candidates based on attribute or other profile data.

    Category average: 8

  • Off-cycle/On-Demand payment

    Provide employees access to wages accrued during the pay period before the end of the pay cycle.

    Category average: 8.4

An essential tool for all the HR purposes.

Pros

  • Detailed distribution of our compensation.
  • We can easily track our attendance. We can also modify the attendance if anything unusual.
  • Applying leaves and tracking available leaves in different sections are very clear .
  • We have all the salary statements available for the complete career journey in this company.
  • Claiming of CTC and Non-CTC claims are simple.
  • TX details are also available.
  • Form-16 also available on this tool itself.

Cons

  • Claiming notifications are not on home page.
  • Sometimes claiming are little difficult for the new users
  • Regularization, shift change, week off change are little difficult.

Return on Investment

  • Attendance tracking is simple and can easily modify.
  • Claiming the allowance is simple.
  • We can create the goal for the every quarter and can easily track.
  • Notification of the claims are not available on the Home page.

PrismHR Perks

Pros

  • Reporting Structure
  • Applicant Tracking
  • User Friendly employee hiring
  • User friendly employee management
  • Billing and payroll for clients
  • The search bar can find anything with keywords very quickly

Cons

  • It would be nice to have a preview of some of the tabs because digging in it can be easy to get lost
  • If when looking at a report name toggling over the name would show a report example. There are so many it is hard to find which one you are looking for

Return on Investment

  • Positively been a one-stop shop.
  • The ATS could have better notifications and task settings for clients, and we have lost clients because of it.

Other Software Used

UltiPro, ADP Workforce Now, Kronos Workforce Ready

PrismHR- you get what you pay for!

Pros

  • Houses data in an organized fashion
  • Creates reports that are easy to interpret
  • Provides an online warehouse for personnel management

Cons

  • Compared to other HR platforms, it seems relatively simplistic. The end user experience could be improved my creating an app.
  • Some of the tabs seem redundant and confusing.
  • There was a major security breech and they need to strengthen their cyber security.

Return on Investment

  • It has helped us transition from one payroll provider to another
  • In transitioning we got better rates on our benefits
  • Saving money on our benefits

Other Software Used

Microsoft 365 Business Premium, QuickBooks Desktop Pro, Zoom

Great service and quality

Pros

  • Customer service
  • Focuses on the need of the business
  • Tailor to employers and employees needs

Cons

  • The website is a little difficult to navigate
  • Reports hard to find on the portal

Return on Investment

  • Too soon to tell

Other Software Used

QuickBooks Online