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isolved

Score7.9 out of 10

341 Reviews and Ratings

What is isolved?

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.

Top Performing Features

  • Direct deposit files

    Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

    Category average: 8.9

  • Tracking of all physical assets

    Tracking of track laptops, pagers, phones, and other company equipment.

    Category average: 8

  • Support for external payroll vendors

    Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

    Category average: 7.7

Areas for Improvement

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 7.6

  • Multiple review frequency

    System supports multiple review types including annual, quarterly mid-year and anniversary reviews.

    Category average: 7.8

  • Employee recognition

    thank a team member

    Category average: 7.6

isolved Review

Use Cases and Deployment Scope

We use isolved for pretty much everything from having employees apply to eventually leaving the organization in retirement. This system helps them to complete all of their new hire paperwork electronically, saves that into easily accessible files, complete their benefit paperwork each year, clock in/out on a daily basis, easily manage their paid time off. It is used every single day to help not only the HR team to be more efficient but our employees as well.

Pros

  • Very quick to assist with questions we might have.
  • Their platforms are user friendly and easy to use.
  • Constantly making updates and improvements.

Cons

  • Customization on the new employee paperwork screens would be nice.
  • Admin user over the phone is a little harder to use/access.
  • More customization on the analytics screen.

Return on Investment

  • Time savings by not manually adding up paper time cards.
  • Reduced errors
  • Time savings by eliminating the need to file paper forms.

isolved works great

Use Cases and Deployment Scope

I use isolved for time keeping, payroll and benefit tracking mainly. Its ease of use & accuracy are just a couple points that make this a reliable platform to use for our company needs.

Pros

  • Time keeping records
  • Reporting
  • General ease of use
  • Customer service is great

Cons

  • Ability to allocate Workers Comp codes to multiple time segments within a day for a given employee as needed
  • NOTE: since this was first posted, the ability to allocate Workers Comp codes has now been made available

Return on Investment

  • I am not involved in the budgeting/expense side of the business, I cannot answer how it has affected our ROI. However, the ease of use, accuracy of reporting and exceptional customer service has resulted in us not even considering looking for other alternatives

[...] isolved review

Use Cases and Deployment Scope

The [...] uses isolved for payroll processing. It allows us to enter our employees into the system using a timeclock software as well to track hours worked. This software is very user friendly and I highly suggest it to any company looking to make a change for a software that's easy to use. The help desk is also ready at any given moment to assist with any issues that one might have in navigating.

Pros

  • reports that are needed at any point are easily ran or created for you
  • has timeclock software that is compatible
  • can clock in off site via cell phone

Cons

  • so far isolved has covered all our needs as a small to mid size [...]

Return on Investment

  • self service portals
  • Reduction in Administrative Overhead

Versatile and Robust Software for Everyone.

Use Cases and Deployment Scope

We use isolved to provide third-party payroll and benefits services to a wide range of temp agencies with wildly different setups and requirements. Some of our clients have a handful of employees, and some have thousands. Sometimes we only manage a company's temps, but we also often handle their managers and executives. And isolved can support all of it.

Pros

  • Automatically calculating benefit deductions.
  • Setting up and managing enrollments.
  • Running payroll for vastly different employee groups.

Cons

  • Enrollment Management is poorly optimized and takes forever to load.
  • Some isolved reports function in mysterious ways.
  • Functionality requests can take a long time to be implemented.

Return on Investment

  • Saves a ton of time with third-party integrations like Bullhorn.
  • Human error is significantly reduced due to the quality of isolved as a tool, with premium calculation benefits being a major factor.
  • Employees are pleased to work with isolved as a system.

Other Software Used

Employee Navigator, Bullhorn Talent Platform, isolved

Integrated HR Payroll and Time Tracking

Use Cases and Deployment Scope

We use isolved as our core HCM platform to manage payroll, HR, time, and benefits in a single system rather than across multiple disconnected tools, which helps reduce manual entry and errors. Day to day, HR, payroll, managers, and employees all log into the same cloud-based system for tasks like onboarding, time tracking, and accessing pay and benefits information.

Pros

  • Payroll processing
  • Onboarding and offboarding
  • Self-service and reporting

Cons

  • Integrations with third‑party systems
  • Support quality
  • New releases sometimes introduce issues into existing workflows

Return on Investment

  • Automating payroll and replacing manual or paper-based processes
  • Faster, more structured onboarding
  • Better audit trails and standardized reporting simplify compliance work

Alternatives Considered

Evolution Payroll