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Users of pVault have reported significant improvements in their workflows since implementing the software's updates. These updates have …
Overview
What is pVault?
pVault® by Paperless Environments® is a document management solution designed to automate and streamline document processes for businesses. According to the vendor, pVault® provides a centralized platform for storing, organizing, and retrieving documents, aiming to help companies go paperless and improve...
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Product Details
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- Tech Details
What is pVault?
pVault® by Paperless Environments® is a document management solution designed to automate and streamline document processes for businesses. According to the vendor, pVault® provides a centralized platform for storing, organizing, and retrieving documents, aiming to help companies go paperless and improve efficiency. The software is suitable for businesses of various sizes and caters to professions and industries such as construction, accounting, human resources, project management, field services, and compliance.
Key Features
Automated Accounts Payable Processes: According to the vendor, pVault® offers APFlow™, a feature that replaces manual invoice approval and coding systems with a paperless process, potentially reducing costs and improving approval turnaround time.
Secure Storage: pVault® replaces physical paper with secure digital document storage and routing, aiming to eliminate the risk of losing important documents.
Time Saved Equals Money Saved: The vendor claims that updating outdated workflow processes with digital solutions can potentially save time and money, increasing overall efficiency and productivity.
Collaborate from Anywhere: According to the vendor, pVault® provides a suite of digital software that allows team members to create, route, and approve documents from anywhere, potentially improving communication and workflow efficiency.
Improve Customer Relationships: According to the vendor, increased efficiency and streamlined processes in pVault® can potentially result in faster response times and improved accuracy in document handling, benefiting customer relationships.
Feel Good Going Green: The vendor states that pVault® eliminates the need for physical paper, aiming to reduce environmental impact and align with eco-friendly practices.
Retrieve: pVault® offers the ability to easily retrieve documents using various index fields, with quick and efficient search functionality from any location within the system, according to the vendor.
Distribute: According to the vendor, pVault® allows for secure and on-demand distribution of documents, enabling control over access and ensuring proper sharing with internal and external recipients.
Manage: The vendor claims that pVault® enables the establishment of life-cycle scheduling for archiving and disposing of content, as well as tracking and managing document versions and revisions, aiming to maintain compliance with retention policies.
Capture: According to the vendor, pVault® offers multiple methods of document capture and a streamlined process for digitizing and organizing paper documents, aiming to make capturing, filing, and accessing documents easy from any location.
pVault Features
- Supported: Access Controls/Permissions
- Supported: Archiving & Retention
- Supported: Document Classification
- Supported: File Conversion
pVault Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of pVault have reported significant improvements in their workflows since implementing the software's updates. These updates have effectively resolved bugs and users have not expressed any complaints. Additionally, customers appreciate the excellent support provided by the company, as they actively listen to feedback and make updates that simplify tasks. Although there have been occasional issues with other functionalities caused by updates, the company has been responsive in addressing and fixing these problems.
One of the key use cases of pVault is its ability to save paper and facilitate the distribution of documents. Many companies have successfully transitioned to a paperless environment using this software over several months. This has not only reduced printing costs but also made document management more efficient. Users have found it easier to access and share documents securely, streamlining their workflows and promoting collaboration within their organizations.
It is important to note that while most users have had positive experiences with pVault's help desk, some individuals have reported dissatisfaction, feeling that the support team lacks knowledge and assistance. However, it is essential to consider this as an isolated opinion rather than a widespread sentiment.
Overall, pVault offers users a range of benefits such as improved workflows, bug resolution, and effective document management. While there may be occasional issues and differing experiences with customer support, many companies have successfully utilized this software to streamline their operations and transition to a more digital approach.
User-Friendly Interface: Several reviewers have praised pVault for its user-friendly interface and intuitive design. Users mention that the software is easy to learn and navigate, resulting in a smooth user experience without a steep learning curve.
Efficient Organization and Categorization: Many users appreciate the organization and categorization features offered by pVault. Specifically, users find it helpful for managing accounts payable processes as they can easily locate invoices and track their status with sections dedicated to pending, in process, rejected, and completed invoices.
Note-Adding Capability: The ability to add notes directly on invoices or accompanying documents is highly valued by reviewers. This feature enhances document management and collaboration within the software by allowing users to include relevant information or comments, making it easier to keep track of important details.
Difficult to Undo Mistakes: Some users have found it challenging to undo mistakes when indexing documents in pVault, noting that while it is possible, the process is not particularly easy or intuitive.
Limited Customer Support Accessibility: Several users have expressed frustration with the difficulty of reaching customer support for pVault. They mention that the IT department serves as the initial point of contact for troubleshooting, which can be inconvenient and time-consuming.
Lack of Flexible Reporting and Reliability: A common concern among users is the lack of flexible reporting options in pVault. Additionally, some users have experienced consistent problems with the software's reliability, leading to dissatisfaction and inconvenience in their day-to-day operations.