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QuickBooks Online Reviews and Ratings

Rating: 8.1 out of 10
Score
8.1 out of 10

Reviews

235 Reviews

QuickBooks Online Review

Rating: 10 out of 10

Use Cases and Deployment Scope

QuickBooks Online is used for all accounting data. We use another software for invoicing, but it feeds into QuickBooks Online beautifully. We use classes and departments to track costs. This allows us to track costs better.

Pros

  • Syncs with bank and credit card accounts
  • Almost does bank and credit card reconciliations itself
  • Budgets
  • Syncs with other software

Cons

  • We use classes and departments to track costs. The one issue I have found is being able to use both variables with budget reporting.
  • I feel the use of the receipt email is not smooth or effective.
  • More separation of Departments/Locations. It would be helpful to have help deciding how to set up a company for their specific needs. I thought I had done a great job until I learned about the limitations on Budget Vs. Actual reporting.

Likelihood to Recommend

QuickBooks Online has always been the most intuitive accounting software to use. It has a variety of features that help different types of businesses. I have used it in several different industries. Construction using estimates and progress billing, multi product company tracking costs for each one, and even one using inventory and several locations.

Vetted Review
QuickBooks Online
4 years of experience

QuickBooks works great for my business

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use QuickBooks Online to keep track of all our bookkeeping needs for our roofing business. It tracks all our expenses and customers and allows our accountant direct access to our account making taxes every year much easier. It also helps us keep track of all our customers. It is a great accounting tool.

Pros

  • Simple layout
  • Standard reports are great
  • Simple set up

Cons

  • Letting users know when new updates are coming and things are going to look different
  • Better place to attach documents for customers
  • Dashboard layout

Likelihood to Recommend

QuickBooks works well for small business like the one I use it for which is a small to medium size roofing and construction business, but using QuickBooks for a larger business I don't feel would be most efficient. The setup of processing sales receipts and invoices seems a little too time-consuming.

QuickBooks Online is for mid sized business

Rating: 7 out of 10

Use Cases and Deployment Scope

It manages all our finance work, recording transactions, tracking invoices, managing vendor payments, and the reconciliation process. QuickBooks Online has a feature to end invite to vendor and payment inquiry for filling up their w9 online. It integrates tools like Excel, SAP, and keeps records accurate. QuickBooks Online solves problems like manual errors scattered data and delays in financial reporting. It delays in financial visibility and manage cash flow quickly as per our records. We can fetch report as per our needs as we need in percentage they can scattered that data accordingly. It helps tax filings and statutory compliance accurately and timely.

Pros

  • QuickBooks Online custom invoices in a very professional manner and their payment terms management
  • They can fetch the daily basis data and resolve it on daily basis
  • Automates repetitive tasks by making rules for freeing time for strategic work
  • It connects with tools like Excel, Shopify and Gusto

Cons

  • QuickBooks Online gives standard reports; customized them
  • QuickBooks Online have good tracking on inventory management
  • QuickBooks Online performs many multi currency tasks and global operations
  • QuickBooks Online have good options of directly tracking for tax compliance
  • QuickBooks Online have good role for audit trail and controls

Likelihood to Recommend

QuickBooks Online is best for small sized and mid sized business service forms and startups where it works well for invoicing expense tracking payroll tax compliance and giving real time financial reports. QuickBooks Online is less suitable for large enterprises manufacturing companies and business with complex inventory, multi entity structure or heavy reporting needs. QuickBooks Online is great for a simple growing business that needs reliable accounting and automation, but bigger or more complex organisations may need SAP or Netsuite.

QBO Meets All Needs.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use QuickBooks for updating and maintaining our financial books and records first. We have also begun using it for payroll, payroll taxes, and tax calculations and filings. We also opened a bank account through QuickBooks for the attractive deposit yield. Finally, we started looking at the QuickBooks lending options for working capital loans.

Pros

  • Financial record keeping.
  • Tax filings.
  • Management reporting.

Cons

  • Bank connections need to be refreshed more often.
  • It can become expensive to add critical features like payroll.
  • New AI features are good, but need more development.

Likelihood to Recommend

Amazing for financial recording and reporting. This is the core function and is well worth the money.

Vetted Review
QuickBooks Online
5 years of experience

QuickBooks Online Works Well

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use QuickBooks Online to keep my books in order. It helps me know what my revenue and expense streams are, as well as provide insights as to how financials compare with other periods. I also use QuickBooks Online for my clients' bookkeeping needs. QuickBooks Online addresses the need to have accurate financials and allows me to compare one period with another.

Pros

  • Processes transactions.
  • Let's me know how I'm doing financially.
  • Allows me to compare one period with another.
  • Let's me store receipts and matches them with the transaction they are associated with.

Cons

  • Make it so that any issue I call about is resolved within a few minutes.
  • While AI is typically correct, sometimes it is incorrect.
  • Bring in transactions without me needing to request them.

Likelihood to Recommend

It's great for providing financial reporting. I wish that when I generated reports, it would tell me if there are any transactions that need to be processed within the reports screen.

I can analyze prior periods and compare revenue and expenses and thus be able to gain insight into what is driving profit.

QuickBooks Online For Startups

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use QuickBooks Online for our day-to-day accounting of sales, expenses, fixed assets and cash. The system is a great out of the box ready tool that any organization can use, however, the functionality and simplicity of it makes it more geared towards businesses that are startup in nature or organizations with very little to no technical complex accounting.

Pros

  • Cash Management
  • Basic Financial Statement Reporting
  • Billing

Cons

  • More robust options to mass update vendors, customers, journals, etc.
  • Customer support
  • Billing functionality

Likelihood to Recommend

QuickBooks Online is best suited for startups, partnerships, small businesses with a small number of employees, etc. QuickBooks Online is not suitable for organizations with complex accounting, rapid change and multi-entity structured businesses.

Initially worth the price now I need more training to make it worth it

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I used it to manage my expenses/deposits and run payroll. I also use it to invoice my clients for payment. It helps me keep a handle on my money all in one place – temporarily taking the place of an outside financial service while I'm starting to build my company.

Pros

  • Invoicing
  • Payroll
  • Expense and deposit management

Cons

  • Better training/onboarding for less financially savvy people
  • Ability to project out future spending/income in an automated spreadsheet

Likelihood to Recommend

I'm a novice, a new business owner. I don't have the budget to pay anyone outside to support with financial services. It's user friendly but it's hard to make sense of the full capabilities without having a background in managing finances. Additionally, I got a really great discount the first three months ($15 a month) and it just shot up to $100 a month. That is a big difference for a small business owner – would rather they just average that out at $50 a month from the beginning so I could better budget for this expense.

Vetted Review
QuickBooks Online
1 year of experience

Great simple and effective bookkeeping.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use QBO as our primary bookkeeping software for a dozen entities. We also use it to issue invoices for corporate clients because the ACH payment and deposit cycle is much faster than our sales platform, which can take 7+ days. We adopted QBO Enterprise a year ago, and I am still learning its features; however, in general, it's not yet fully baked.

Pros

  • Categorizes expenses easily, and if AI guesses well, even easier.
  • The search feature really does find everything.
  • QBO Enterprise allows you to switch locations quickly.

Cons

  • QBO Enterprise is half-baked.
  • The print/export to PDF options for limiting to 2 pages wide or something are a bit limited.

Likelihood to Recommend

It does the job, as far as I know, and is needed for bookkeeping. I'd imagine those who try to use it to manage inventory/supplies may have a completely different experience. I just use it for services.

Vetted Review
QuickBooks Online
10 years of experience

QBO great for small businesses

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Balancing accounts, payments to and from suppliers, reconciliation at the end of the month and year. The biggest issue is that our business outgrew QBO and we had to build our own program. However for smaller businesses with not so many customers and sales QBO is perfect I loved it until it wouldn’t load end of month reports because they were to large.

Pros

  • Custom reports.
  • Easy to learn.
  • Easy to teach how to use.

Cons

  • Need for larger customer base.
  • Customer service isn’t always quick
  • Sometimes when to many people are working in it at the same time there are issues.

Likelihood to Recommend

Suited for businesses with small customer base and easy to learn so could be good for start up company. <div>Less appropriate for larger companies with large customer bases.</div>

Vetted Review
QuickBooks Online
7 years of experience

QBO You wont regret it.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use QuickBooks Online with the daily Operations of many companies that I am a Contractor with. The different classes that can be set up have resolved many problems related to tracking. We can use classes instead of 1000 account numbers. Very helpful. Being able to utilize QBO from anywhere is just superb!

Pros

  • Ease of using from anywhere.
  • Keeping up to date with transactions as they present to financial institutions.
  • Keeping up with receipts to eliminate cluttered paperwork.

Cons

  • Bringing in transactions using the same account as before. Clunky.
  • The split of transactions could be smoother with able to see from same screen instead of leaving to another.
  • Ability to attach cash receipts but needing to add online fees without making a deposit. Wish it would allow me to add receipts and the fee on the same screen without having to make a deposit first to match.

Likelihood to Recommend

I have been a part of installing QBO on several occasions. I do think it is easy to use and pretty straightforward. It does have some flaws, as anything would when trying to please millions of people. That is impossible. I think, for the money, this program is excellent, and I will continue to promote it.