Initially worth the price now I need more training to make it worth it
September 17, 2025

Initially worth the price now I need more training to make it worth it

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

I used it to manage my expenses/deposits and run payroll. I also use it to invoice my clients for payment. It helps me keep a handle on my money all in one place – temporarily taking the place of an outside financial service while I'm starting to build my company.

Pros

  • Invoicing
  • Payroll
  • Expense and deposit management

Cons

  • Better training/onboarding for less financially savvy people
  • Ability to project out future spending/income in an automated spreadsheet
  • It was originally a positive that QuickBooks Online was $15 a month
  • Now, it's a negative that for the same services, it jump significantly to $100 a month
I think the usability of the interface itself is actually high, but it's hard to interpret all of the capabilities as a non-financially savvy person.

Do you think QuickBooks Online delivers good value for the price?

Not sure

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

I'm a novice, a new business owner. I don't have the budget to pay anyone outside to support with financial services. It's user friendly but it's hard to make sense of the full capabilities without having a background in managing finances. Additionally, I got a really great discount the first three months ($15 a month) and it just shot up to $100 a month. That is a big difference for a small business owner – would rather they just average that out at $50 a month from the beginning so I could better budget for this expense.

QuickBooks Online Feature Ratings

8.9
Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
10
Expense management
6
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
10
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
9
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
10.0
Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10

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