QBO You wont regret it.
September 17, 2025

QBO You wont regret it.

Traci Presson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

I use QuickBooks Online with the daily Operations of many companies that I am a Contractor with. The different classes that can be set up have resolved many problems related to tracking. We can use classes instead of 1000 account numbers. Very helpful. Being able to utilize QBO from anywhere is just superb!

Pros

  • Ease of using from anywhere.
  • Keeping up to date with transactions as they present to financial institutions.
  • Keeping up with receipts to eliminate cluttered paperwork.

Cons

  • Bringing in transactions using the same account as before. Clunky.
  • The split of transactions could be smoother with able to see from same screen instead of leaving to another.
  • Ability to attach cash receipts but needing to add online fees without making a deposit. Wish it would allow me to add receipts and the fee on the same screen without having to make a deposit first to match.
  • Unfortunately, the features available and ease of use have pushed our department employees down a few. The ones who have retired recently were not replaced because of the functions available to streamline the things we need to do. I suppose it's a win/win, though, as QBO is able to do things quickly and efficiently.
I have been using desktop and QBO for years now. The ease of the program is not like any other. I have also used several other programs, and I come back to QuickBooks almost every time.
Shelby is more for larger companies, can be overwhelming. It's pretty easy to use but I still prefer QBO.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

I have been a part of installing QBO on several occasions. I do think it is easy to use and pretty straightforward. It does have some flaws, as anything would when trying to please millions of people. That is impossible. I think, for the money, this program is excellent, and I will continue to promote it.

QuickBooks Online Feature Ratings

10.0
Accounts payable
10
Accounts receivable
10
Cash management
10
Bank reconciliation
10
Expense management
10
Primary and Secondary Ledgers
10
Journals and Reconciliations
10
Centralized Rules Framework
10
Standardized Processes
10
Inventory Management ()
Not Rated
Order Management ()
Not Rated
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
Customization ()
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10

Comments

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