FusionR CRM

FusionR CRM, developed by R&R Software, is a Sales Force Automation and Customer Relationship Management solution aimed at manufacturers, distributors, and wholesalers in various industries. According to the vendor, FusionR CRM caters to the needs of field representatives, marketers, depots, financial representatives, and retail and wholesale businesses in the FMCG sector, as well as professionals in the health and beauty industry and other industries with field work operations.

Key Features

Simple implementation: According to the vendor, FusionR CRM offers a straightforward implementation process, from parameter refinement to training, ensuring a smooth transition. The vendor also claims to provide continuous support throughout the implementation period and after the launch.

Customer reviews: FusionR CRM allows users to easily import Excel tables with all data and details using importable Excel templates. The vendor states that it runs smoothly on both iOS and Android devices and can be operated on-premise or as a cloud service.

Market survey and data collection: According to the vendor, FusionR CRM enables users to assess contracted and non-contracted partners, prepare Trade Census reports, and collect market information using a customizable questionnaire module.

Flexible order management: FusionR CRM creates separate order types for different product groups and customer groups, aiming to make order management more efficient. The vendor claims that it also handles returnable empties automatically.

Continuous support: The vendor states that FusionR CRM provides ongoing support through phone calls and emails, ensuring that users have access to assistance and guidance.

Promotions and discounts: According to the vendor, users can set up various types of promotions within FusionR CRM. The system is said to seamlessly integrate promotions into the pricing system and automatically apply them when discount conditions are met.

Online and offline mode: FusionR CRM can be used without an internet connection, according to the vendor. The vendor claims that any changes made offline will be synchronized once the user is back online.

Photos: FusionR CRM allows users to continuously capture, tag, and forward photos, aiming to facilitate easy search and retrieval. The vendor states that photos can be tagged for better organization.

Barcode, QR code, RFID identification: According to the vendor, FusionR CRM supports efficient identification of products and assets using multiple technologies, including barcode, QR code, and RFID. This feature aims to enhance inventory management and tracking processes.

Individual performance measurement: FusionR CRM enables users to customize metrics for employees and provides real-time monitoring of individual performance, according to the vendor. This feature is said to allow for better performance evaluation and optimization.