TrustRadius Insights
Users have praised Rasayel for its ability to greatly improve customer service operations. The user-friendly interface and easy deployment …
Starting at $20 per month
View Pricing Overview
Recent Reviews
Leaving a review helps other professionals like you evaluate Customer Relationship Management (CRM) Software
Be the first one in your network to review Rasayel, and make your voice heard!
Get StartedPricing
Basic
$20
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Rasayel?
Rasayel Features
- Supported: Alerts/Notifications
- Supported: Contact Database
- Supported: Contact Management
- Supported: Customizable Fields
- Supported: Data Import/Export
- Supported: Email Management
- Supported: Interaction Tracking
- Supported: Lead Capture
- Supported: Lead Management
- Supported: Lead Qualification
- Supported: Marketing Automation
- Supported: Mobile Access
- Supported: Reporting/Analytics
- Supported: Social Media Integration
- Supported: Automated Responses
- Supported: Automated Routing
- Supported: Chatbot
- Supported: Customer Support
- Supported: For Sales/Marketing
- Supported: Transfers/Routing
- Supported: Human Handover
- Supported: Multi-Channel Communication
- Supported: SMS Messaging
- Supported: Batch Communications
- Supported: Chat/Messaging
- Supported: Customer Database
- Supported: Interactive Content
- Supported: Reporting & Statistics
- Supported: Third Party Integrations
Rasayel Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Users have praised Rasayel for its ability to greatly improve customer service operations. The user-friendly interface and easy deployment have allowed businesses to seamlessly transition to this software. One key use case that users have found immensely beneficial is the ability to assign notes to chats. This feature enables users to keep track of important information, ensuring efficient responses and effective communication with customers. Rasayel's solid software and strong tech support have been particularly endorsed by users looking to enhance their customer service experience.
Another notable use case of Rasayel is its ability to centralize client communication through a simple and intuitive dashboard. Users appreciate being able to manage messages from various platforms like Instagram, Facebook, and Google all in one place. By organizing messages and leaving internal notes between team members, Rasayel enables faster and more efficient responses to customer requests. Additionally, the integration of chats with Hubspot, the capability to send WhatsApp campaigns, and the fast and effective interaction with clients have further enhanced the customer service experience for businesses using Rasayel.
Customers who prioritize efficiency and are focused on reducing food wastage and environmental impact appreciate the tools offered by Rasayel. The software has proven valuable in streamlining operations and improving productivity, allowing businesses to deliver excellent customer service while also being environmentally conscious. In terms of performance and value, Rasayel has exceeded expectations compared to previous software used by customers.
The user-centered approach of the Rasayel team has also been highly regarded by users. From the quick installation process that takes less than 10 minutes to the top-notch personalized customer service provided, users have found both stability and user-friendliness in the software. Thanks to features like hyperlinks and connections with Hubspot, Rasayel offers fast and opportunistic support for clients.
Overall, businesses looking to enhance their customer service experience have found Rasayel to be a valuable solution. Its user-friendly interface, efficient note assignment capabilities, centralized communication dashboard, and strong tech support have proven beneficial for improving operational efficiency and delivering excellent customer service across various platforms.