RFPIO - easy to use with excellent customer support
December 12, 2021

RFPIO - easy to use with excellent customer support

Brian Zielinski, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RFPIO

RFPIO is used to respond to RFIs, RFPs, questionnaires, and due diligence requests. The tool supports the sales leg of our organization, both with new sales and addressing requests from current customers. RFPIO makes it easy to manage a vast library of technical question and answer pairs and greatly reduces the time it takes for subject matter experts to answer technical questions on RFPs or similar tasks.
  • Easily update your technical answer library.
  • Respond to RFPs faster.
  • Provide subject matter experts with direct ownership of and access to technical content.
  • Improve artificial intelligence to enhance the program's auto-response function.
  • Add or include a RFP procurement/issuance function.
  • Add a folding windows-style set up to the answer library for a more granular separation of content and answers.
  • Faster Response Times.
  • All library content remains current, able to update in real time.
Simple, user-friendly UI (easy to adapt for all users) and excellent access to and responsiveness from customer support (when needed).
Very cost competitive, excellent value for cost.
RFPIO has outstanding, responsive, helpful customer support located in the US in Oregon. Support techs go the extra mile to help with basic issues and functionality training. Same-day support response and problem resolution are the norms. The system is also very user-friendly and very easy to navigate. Their Answer library is simple and far less complex than Qvidian/Inland. Little to no learning curve.

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Excellent tools for companies who regularly respond to RFPs/RFIs and who do not have any RFP-response software in place. This tool will save hundreds of person-hours each month in developing RFP responses, increase your capacity to respond to a higher volume of RFPs, and will pay for itself. Its strengths over competitive programs/software include a straightforward, user-friendly UI and free, direct access to the local RFPIO office in Portland, OR for quick, responsive customer support.

Responsive Feature Ratings

Proposal branding
Proposal templates
Proposal content library updates
Guided proposal creation
Searchable proposal database
RFP management & response
Proposal collaboration & approval
User permissions/proposal editing controls
Sales proposal workflow
Proposal automation user interface