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RingCentral Contact Center Pricing Overview
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What is RingCentral Contact Center?
RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization…
Offerings
- Does not haveFree Trial
- Does not haveFree/Freemium Version
- Does not havePremium Consulting/Integration Services
Entry-level set up fee?
- No setup fee
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RingCentral Contact Center Alternatives Pricing
The following is a quick overview of editions offered by other software in similar categories
Amazon Connect
What is Amazon Connect?
Launched in 2017 and available on AWS, Amazon Connect is a cloud-based omnichannel contact center designed to provide a seamless experience across voice and website live chat, featuring skills-based routing, task tracking, and analytic tools to track customer interactions, or evaluate agent…
NICE CXone
Key Features
View all features- Agent dashboard (527)87.07000000000001%8.7
- Warm transfer (500)84.96000000000001%8.5
- Call tracking (481)84.08%8.4
- Inbound call routing (485)79.42%7.9
Broadvoice
Key Features
View all features- Message alerts (83)84.48%8.4
- Answering rules (89)82.89%8.3
- Call park (80)82.08%8.2
- High quality audio (76)80.25999999999999%8.0