TrustRadius Insights
ROLLER Software has proven to be a standout solution for businesses in the attractions industry. Users have consistently praised ROLLER …
Starting at $300 per month billed annually
View PricingOverview
What is ROLLER Software?
ROLLER is a software solution for attractions, leisure and entertainment businesses. ROLLER's software platform includes online ticketing, POS, group booking management, wearables, access control, waivers, website development and mobile applications at a glance.
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LITE
$300
Cloud
per month billed annually or $360/mo billed monthly
PRO
$550
Cloud
per month billed annually or $660/mo billed monthly
PREMIUM
$800
Cloud
per month billed annually or $960/mo billed monthly
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.roller.software/pricing?hsL…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $300 per month billed annually
Product Details
- About
- Competitors
- Tech Details
What is ROLLER Software?
ROLLER is a software solution for attractions, leisure and entertainment businesses. ROLLER's software platform includes online ticketing, POS, group booking management, wearables, access control, waivers, website development and mobile applications at a glance.
ROLLER Software Competitors
- CenterEdge Advantage
- Centaman
- Active8POS
ROLLER Software Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
ROLLER Software has proven to be a standout solution for businesses in the attractions industry. Users have consistently praised ROLLER for its exceptional customer support and user-friendly interface. The reliability of the system, with no shutdowns or crashes, allows businesses to seamlessly sell attractions and provide excellent customer service.
One of the key business problems that ROLLER solves is ticket management. Users have found that ROLLER surpasses other solutions they have tried, offering easy-to-implement features and powerful scheduling and time-based ticketing capabilities. The online checkout provided by ROLLER is also highly regarded as it is mobile-friendly and delivers a great experience for guests making bookings.
ROLLER's reporting system has been invaluable for businesses looking to identify customer behavior and cater to their needs. With access to real-time data, users can make adjustments based on current trends, enhancing customer efficiency and satisfaction. Furthermore, ROLLER helps businesses staff more precisely, avoiding over-staffing and saving on wages.
Integration with websites is seamless, making it effortless for customers to make online bookings. The Venue Manager view in ROLLER simplifies the process of booking larger groups and events while eliminating the need for phone payments. Additionally, ROLLER offers streamlined marketing, point of sale, waiver solutions, memberships, pass possibilities, and simple reporting - all contributing to improved operations for businesses.
Users appreciate the exceptional onboarding process provided by ROLLER, as well as the responsive and helpful support from the customer service team. This dedication to customer success sets ROLLER apart from other software providers in the industry. Additionally, ROLLER actively seeks feedback from users and acts upon it to continuously improve their product.
Overall, ROLLER Software addresses key business problems such as ticket management, precise staffing, integration with websites, reporting insights, streamlined operations, and exceptional customer support. Its user-friendly interface and reliable performance make it a recommended solution for businesses in the attractions industry.
Intuitive and Easy-to-Use Interface: Users have consistently praised ROLLER Software for its intuitive and easy-to-use interface. Many reviewers have stated that the software's user interface is straightforward, making it simple to navigate and perform tasks efficiently. This positive sentiment highlights the effectiveness of ROLLER Software in providing a seamless user experience.
Outstanding Customer Support: The customer support provided by ROLLER Software has been highly regarded by users. Many customers consider it to be second to none, with prompt, reliable, and helpful assistance from the support team. Users appreciate the team's ability to quickly resolve any issues or queries that arise, further enhancing their experience with ROLLER Software.
Customization Capabilities: A notable feature of ROLLER Software is its ability to allow users to customize and personalize their experiences. Reviewers have expressed appreciation for the software's flexibility in enabling them to add their own graphics and text for product advertisements. Additionally, they find the digitization process easy and helpful, giving them control over how they present their offerings to customers. This customization aspect contributes positively to users' overall satisfaction with ROLLER Software.
Payment Processing Issues: Some users have experienced difficulties with the payment processing, including delays of 6-7 days and the inability to key in amounts into the system.
Booking Process Problems: The booking process has been problematic for some users, with certain elements not being displayed correctly on smartphones, leading to misleading information and lost bookings.
Complexity of Event Setup: Users have mentioned that setting up events and schedules can be complex, although they acknowledge that this complexity is common in similar systems.