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Salesforce Agentforce Revenue Management Reviews and Ratings

Rating: 8.7 out of 10
Score
8.7 out of 10

Reviews

51 Reviews

Salesforce Revenue Cloud Review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use a revenue cloud product to track everything from leads to opportunities to contract generation and order generation in Salesforce. And then just keeping that data in the system for reference.

Pros

  • I think particularly well: it allows us to have all of our cross-functional teams collaborate in one space where whether it may be from the generation of a new contract, from a closed one opportunity, it allows sort of the sales team, customer success and contracts team to all work out of the same area and have access to the same information at the same time.

Cons

  • I think somewhere that it can be used for room for improvement is probably a lot of the complexity when it comes to building quotes and requiring the approvals and stuff for the quotes. I think a lot of it could be streamlined a little bit.

Likelihood to Recommend

A scenario where it's well suited is if we want to be able to track the generation of an order from start to end from when we first procure the opportunity. It's easy for us to track what products are associated to the opportunity along with the dollar amount associated to it, and then also any approvals and any steps regarding it after it becomes closed when it's Salesforce. And then I think Room for Improvement or some areas that it can improve is just simplicity and making it easier to use for some users who haven't been in Salesforce before.

Vetted Review
Salesforce Agentforce Revenue Management
1 year of experience

Salesforce Revenue Cloud Reeview

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

It's our quoting tool, so sales reps use it to configure sales quotes to sell products, and then it also is our DocGen tool and we use it for approvals too.

Pros

  • It does a lot of pricing models really well. So like tiered pricing when you're selling a product has tiered pricing.
  • The out of the box approval functionalities is really good. It can trigger approvals based on a ton of different custom criteria.
  • The data it creates and tracks is really accurate and robust.

Cons

  • I think it's really hard to administer. Well, there isn't a lot of good documentation on how to build stuff on top with CPQ, so it feels like a lot of tribal knowledge that I would say is the main thing. It's like you have to build a lot of things in a custom way that I think should be out of the box.

Likelihood to Recommend

It does a good job of selling subscription based products. We sell software subscription and it does a good job building and representing that data.

Vetted Review
Salesforce Agentforce Revenue Management
4 years of experience

Salesforce Revenue Cloud for success

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Proposal doc generation and product attributes and other

Pros

  • Doc gen
  • Online collaboration
  • Advanced approvals

Cons

  • Documents merge for final proposal generation
  • Integrated e-signature

Likelihood to Recommend

Doc gen and omni studio capabilities

Vetted Review
Salesforce Agentforce Revenue Management
1 year of experience

Great tool for marketing automation and leads nurturing

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

As sales managers, we have to ensure the leads are managed and nurtured in an effective manner, and Salesforce CPQ comes in handy for that. We get timely notifications via email when a new lead is generated and also when it passes through the different stages of a sales life-cycle. You easily can get a small snapshot of the customer's requirements in the notification you receive and can follow-up accordingly. We have an internal mechanism where we need to make sure we approve only the opportunities we deem fit either through CSMs or the SDRs and the process is smooth and seamless. It also helps you keep up to date with the accounts by giving you notifications of the user/contact that is just added to Salesforce CPQ to ensure they have a smooth onboarding process. It also helps us run some great marketing campaigns and pulling out reports is also intuitive.

Pros

  • Great for running marketing campaigns
  • Automation is fairly easy
  • Helps in nurturing of the leads
  • Reporting with audience segmentation is amazing

Cons

  • Implementation is a bit complex
  • A bit expensive

Likelihood to Recommend

It is well suited for sales and marketing environments like ours. Helps in effectively running and managing marketing campaigns and doing the dull automation. It can be easily integrated with Salesforce CPQ, and the notifications given are timely. Since I come from sales, it helps me better nurture the leads and make sure my AEs are productive. Helps me keep a better control of all the new leads that are coming in and checking the pre and post stage life cycle of a sale.

Why to force when you have Salesforce.

Rating: 8 out of 10

Use Cases and Deployment Scope

It is a very good app for storing customer data; we use it to store information within our company and with clients too. We are also working on different modules of this app to be used in our organization. It helps us to ease out our work. We would like to recommend this software to everyone.

Pros

  • this allows user to develop app as it stores the metadata.
  • It provides powerful API's helps in smooth transfer of data.
  • Works as SaaS so we can directly use an app within this tool.

Cons

  • Well, they can work on the layout and interface just to be make it easier for everyone.

Likelihood to Recommend

There are so many times when you just want to store the information with other clients securely and do not want to share the secure data; here, Salesforce works best as it connects with APIs to complete your communication in a very secure manner. This is the best software to establish a secure connection.

Vetted Review
Salesforce Agentforce Revenue Management
2 years of experience

Fast to Implement and Easy to Use, Seamlessly Integrates with SF CRM.

Rating: 7 out of 10

Use Cases and Deployment Scope

With Salesforce products you're getting a platform to build upon. We had to invest a considerable amount of money to meet our needs. it's an in-depth Salesforce internal resources and support system for our business needs. Salesforce CPQ automates quoting, contracting, and ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce.

Pros

  • Better control over discounting by sales people.
  • Easy-to-use, next-generation app that is part of the Sales Cloud solution.
  • Salesforce CPQ delivers next-generation service which is easy to implement than other CPQ applications.
  • It's built using the standard objects in Salesforce like quotes and products.

Cons

  • Desktop Experience is not supported for mobile browsers.
  • While selecting Primary Contact on the Quote does not auto-populate the phone and email fields for the contact.
  • Product Option Drawer Attributes are not supported in the Salesforce mobile app.

Likelihood to Recommend

What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.

Vetted Review
Salesforce Agentforce Revenue Management
6 years of experience

Incredibly powerful tool if you can devote the time to it.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

CPQ helps us speed up the pricing and approval process. It also ensures our data is accurate and aligned from the quote to the opportunity, making for better data and more insights/visibility on discounting for leadership. We require CPQ to be used for new/upsell and renewals so our whole customer-facing team is using CPQ.

Pros

  • Pricing calculation.
  • Data hygiene.
  • Opportunity and pricing approval.

Cons

  • Lots of customization needed.
  • Heavy on the admin side.
  • Difficult to follow/customize at times.

Likelihood to Recommend

CPQ is great if you can devote the time to it to make it perfect for your sales team. It requires a lot of time and energy to build it out and customize, but once that's done it is one of the most powerful tools you will have. Having an expert in CPQ is really helpful as well.

Salesforce CPQ

Rating: 1 out of 10

Use Cases and Deployment Scope

I've used Salesforce Revenue Cloud for the past 4 years and had a good experience with it. It is relativity easy to learn and makes sending out contracts and creating proposals much easier than having to do it manually.

Pros

  • Easy proposals.
  • Easy contracts.
  • Tracking internal approvals.

Cons

  • The UI is clunky.

Likelihood to Recommend

Great for a fast-growing sales organization that sends out a lot of contracts.

Vetted Review
Salesforce Agentforce Revenue Management
4 years of experience

Creates the perfect solution for relevant-lead to revenue structure

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We have allowed our customers to jump across various distribution channels efficiently with direct sales, partners, and online retailers. With the help of Salesforce Revenue Cloud, consumers will complete their shopping basket with a specific product or services configuration and approach the sales and customer service to ask a question or ask for a discount.

Pros

  • It pushes forward all processes of collecting cash.
  • It assists in creating unique product catalogs and compatible strategies.
  • It helps identify marketing rules on various channels.

Cons

  • Unable to migrate from certain legacy systems
  • Smoother transition process

Likelihood to Recommend

We have used Salesforce Revenue Cloud to create accounts and quotes much faster and efficiently for leads. We have also used a middleware system that was supported by the Salesforce Revenue Cloud service to eliminate double quoting problems. Thus quotes were approved much faster.

Salesforce as THE tool of every sales organization

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Salesforce Revenue Cloud is the essential tool for us as a sales person because we manage all the stages of our deals in the platform. It helps you track every deal and how it is progressing. Since we deal with a lot of clients, sometimes it is difficult to keep track on every case but thanks to salesforce, you can understand how the deal is progressing

Pros

  • Financial approvals
  • Tracking opportunities
  • Creating leads

Cons

  • A lot of information
  • Sometimes you get lost
  • Ability to delete some things that had been there for a long time

Likelihood to Recommend

The best scenario that I can present is the fact that without this tool, it could be very hard to keep track on every deal that we are trying to close. Also you can create a whole profile from the account to contacts and the deals that have been signed so when you see a profile of an account, it has every thing you need to keep the relationship with the client.

The worst scenario that I can present is that sometimes it is very hard to progress on the deal when you have a lot of things to fill before a deal is done.

Vetted Review
Salesforce Agentforce Revenue Management
2 years of experience