Great hyper-converged server solution
We use Scale Computing Platform servers to run our online web application. These servers are easy to update, have reliable performance, …
Starting at $3,300 per node
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What is Scale Computing Platform?
Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system…
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Pricing
HE151
$3,300
On Premise
per node
HE501
$6,800
On Premise
per node
HC1300
$11,900
On Premise
per node
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.scalecomputing.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $3,300 per node
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Scale Computing Platform?
Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.
According to the vendor, its key features and benefits include:
- Install in less than an hour
- Deploy new VMs in minutes
- Built-in Browser-based Management
- Software-defined, hybrid storage system with automated tiering
- Fully integrated, cluster-wide resource utilization and alerts
- Single vendor support experience, no disparate systems to integrate
- Integrated all-in-one appliance
- Scale-out Architecture
- Mix and match new nodes
- Incremental resources improve performance of existing workloads
- Fast and easy to expand, no downtime required
- No additional licensing required
- Start small and grow as your business grows
- No forklift upgrades
Scale Computing Platform Screenshots
Scale Computing Platform Videos
SC//Platform Success Story - Detroit Symphony Orchestra
SC//Platform Success Story - American Foundry Group
SC//Platform Success Story - Metropolitan School District of Wayne Township
Scale Computing Platform Integrations
Scale Computing Platform Competitors
Scale Computing Platform Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Unix |
| Mobile Application | No |
| Supported Countries | Globally |
| Supported Languages | English |
Scale Computing Platform Downloadables
- SC//Platform is a platform for running applications at the edge, with all of the software, hardware, and services needed. Regardless of the user's hardware requirements, the same innovative software, SC//HyperCore, and SC//Fleet Manager help to run infrastructure efficiently at scale
- Scale Computing HyperCore saves resources because its software, servers, and storage are in a fully integrated platform that power infrastructure regardless of the hardware configuration.
- Scale Computing Fleet Manager is a cloud-hosted monitoring and management tool built for hyperconverged edge computing infrastructure at scale. It can be used to monitor and manage an entire fleet of clusters running Scale Computing HyperCore. For IT Managers with multiple clusters, maintenance time can be reduced.
- This document describes the technology, concepts and operating theory behind the Scale Computing HyperCore OS that powers it, including the SCRIBE (Scale Computing Reliable Independent Block Engine) storage layer.
Frequently Asked Questions
Scale Computing Platform starts at $3300.
VMware vCenter, VMware ESXi, and Nutanix Cloud Infrastructure are common alternatives for Scale Computing Platform.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of Scale Computing Platform are from Mid-sized Companies (51-1,000 employees).
Scale Computing Platform Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(338)Attribute Ratings
Reviews
(126-150 of 234)Companies can't remove reviews or game the system. Here's why
We are using Scale for our whole organization. We are currently utilizing two clusters which operate independently but replicate snapshots between them, so we have a fail over option if need be. We are running 90% of our approximately 30 application and database servers on these clusters. We couldn't be happier with the support Scale provides; they will walk you through every step of the setup and maintenance without any issues. It is the easiest solution I've used.
- Support is # 1
- Simple, intuitive interface
- Consistently releases updates, and takes customer suggestions for improvements.
- The ability to reduce hard drive size, online, would be nice.
- The ability to upgrade old hardware's physical disks would be great.
March 08, 2019
Scale Computing HC3 saved our IT Infrastructure
The Scale Computing HC3 solution is used across the entire organization. It replaced over 50U of traditional hardware down to 3U. Saving us a lot of aggravation dealing with multiple third party vendors for support and maintenance agreements, while simplifying our own internal support and maintenance of over 50 Virtual machines. The savings was so significant, that we realized an 18 month ROI and saved tremendously on energy costs. Additionally, a battery backup unit now provides us with over 7 hours of backup power vs. 45 minutes previously.
- One point of contact for everything infrastructure, namely storage, compute and hypervisor.
- Updates can be applied with very little downtime if any, and no longer needs weeks/months of preparation.
- Recovering data is as easy as booting up snapshots, which we are now using as a backup tool.
- Can't wait to roll out Scale Computing at our disaster recovery site for painless failover and failback.
- Wish there was flash drive when we purchased it, but they have it now, and actually have a retrofit for our existing units which we will consider implementing shortly.
HC3 replaced our entire VMware stack of 3 host servers and 2 storage arrays. It hosts our Windows AD structural component servers (DHCP, DNS, AD Services) as well as a number of admin servers (security system, phone system, etc.). We went this route as a more cost-effective means, compared to a complete stack refresh.
- Ease of setup: OOB setup was minimal and could be done by following the supplied Quick Start, although support was available.
- Ease of use: deploying new resources or repurposing/cloning resources is super simple, with a clear GUI that is very intuitive.
- Peace of mind: having a 3-node system with distributed compute and storage means more redundancy in case of any single component failure. Having all that run as part of the "OS" of the system is even better, as it's baked in: there's no set up like with a multi-home VMware implementation.
- Great ROI: compared to a stack refresh, the HC3 came in at more than 50% less.
- It could have been a bit easier to migrate existing VMs or physical machines into the cluster. Using Double Take was OK, but a bit expensive and somewhat tricky.
March 02, 2019
Don't be afraid to Scale your virtual environment
Scale Computing HC3 is being used across the whole organization. The previous virtual hardware and environment were at the end of their lives. The processing power, performance, and storage capability were not adequate to continue production. Multiple vendors, devices and integration caused the prospect of migrating to a newer current virtual system to be overwhelming. Scale computing solved the problem with one vendor, one stackable device, and built-in integration.
- Initial setup and configuration was simple and straight forward. It was actually less than two hours from unboxing equipment to creating virtual servers in a live environment.
- Scale's dashboard is intuitive and easy to understand. Management of the system is level one simple. Monitoring performance and capacity of the stack is a single screen, simple and powerful tools.
- Backup and recovery of the servers and data is a hidden strength of Scale. Replication between the two Scale stacks is "Amazon Easy", a few clicks to select, schedule and submit. Monitoring progress and verifying status are all done from the dashboard, plus email notification of events if there are any issues.
- Built-in remote support by Scale was very valuable. Being US-based and having knowledgeable engineers, any issue can be quickly diagnosed and corrected. No need to create reports or download and send event logs. Scale support can see exactly what you are seeing on the stack.
- Scale Product delivery was also impressive. Yes, it's just a box you will eventually throw away, but the Scale Suitcases were easy to handle, unpack and provided secure transport of the stacks. Very nice touch.
- The only issue was the migration from other virtual environment required third-party software for advanced configurations (multiple partitions). As great as the Scale system is, providing an easier experience of moving off other virtual systems with built-in tools would be a bonus.
February 27, 2019
HC3 - A fantastic solution for all your needs.
We implemented Scale Computing HC3 to replace our aging EMC data centre. The infrastructure hosts all of our servers and file stores.
- Extremely easy layout. I can spin up a VM within a few minutes.
- Zero management. I rarely have to check the infrastructure and receive emails if there is a status change/issue.
- Support is fantastic. The support team is always quick to respond.
- To be honest, I haven't come across any negatives of the infrastructure.
February 22, 2019
HC3: Flexibility AND Performance
Scale HC3 has replaced our traditional stack of servers, storage, and networking for our entire organization. We have two clusters, a one node, and a three node. Implementation of HC3 reduced our server refresh cost by 40% and provided a flexible architecture where, going forward, we can add or replace nodes on a planned periodic basis rather than monolithic refreshes every four years. The ease of deployment and maintenance are a significant benefit to our small organization.
- Simplified management. Management of the cluster is via a single web interface, it is simple and does not require extensive training to navigate or operate making it accessible to mid-level staff.
- The flexibility of the hardware mix within a cluster. Allowing a variety of hardware levels and ages within a cluster and the system's ability to assigned loads to best leverage this mix of hardware allows us to manage cost by not "over buying" hardware capacity to meet a few high demand workloads.
- Support by Scale. We have had few needs to contact support which is the first plus, but secondly, when we have had needs or questions responses have been prompt and accurate with first contact resolution.
- The tools for migrating to the HC3 platform have a few issues and caused issues with some security keys and certificates. After a couple issues we ended up migrating key servers by using a fresh build and migrating data with was more disruptive but more successful.
February 21, 2019
HC3 - A Clear Choice For Our City
[It's being used for] SANs, and ESX.
We replaced our entire data center with Scale HC3. It supports our all locations and departments. Our IT staff required zero training. We have gained valuable time now that we are no longer supporting a complex VMWare system with fiber switches, and ESX boxes.
We replaced our entire data center with Scale HC3. It supports our all locations and departments. Our IT staff required zero training. We have gained valuable time now that we are no longer supporting a complex VMWare system with fiber switches, and ESX boxes.
- Support. Support tickets are handled quickly.
- System updates are fully automated.
- Small footprint.
- Simplified backups.
- Backups. One to many is a big need for us. SQL, exchange agents would be helpful.
February 20, 2019
Damn good option - I am sold for sure.
We use our Scale cluster across all departments. The ease of use really does seem almost too good to be true....but this is one of those rare times that it really is just that easy and that good. While I completely appreciate that the initial investment can cause a bit of sticker shock, the amount of time and money saved in the long run far outweighs the initial costs. Our C-Level people are still impressed that I can have a new fully updated server ready to go in under an hour.....and honestly it is closer to 20 minutes if everyone would leave me alone for a bit.
We have been able to move about 85% of our servers to this solution - with the remainder only being on physical because they are fairly new or awful close to EoL and timing has been an issue.
I still think my favorite thing is being able to reboot a server and only waiting about 2-3 minutes for it to be fully loaded again instead of the normal 15-20 minutes a physical machine takes. My service windows have been able to be escalated since the downtime is so low now.
We have been able to move about 85% of our servers to this solution - with the remainder only being on physical because they are fairly new or awful close to EoL and timing has been an issue.
I still think my favorite thing is being able to reboot a server and only waiting about 2-3 minutes for it to be fully loaded again instead of the normal 15-20 minutes a physical machine takes. My service windows have been able to be escalated since the downtime is so low now.
- Quick restarts. In our tests with other solutions, a restart could still take 8-12 minutes, which was pretty much on par with physical.
- Great VM snapshot schedules. I can set it to backup just about any time of day I want....with multiple schedules available (that I get to create).
- Easy to use management console. It took me a couple of hours to get very comfortable with the interface. Now I can walk people through it over the phone for the times I am not in the office.
- Sticker Shock. Not the biggest con since you can do so much for that price, but it was probably the biggest hurdle I had in going this way....but it is still so much more affordable that some of the other options.
- Lack of USB functionality. It can be done, but additional hardware is required to get any sort of USB functionality out of these. The USB ports on the cluster are not for end user use.
February 20, 2019
Scale Computing HC3 - First Time User Review
We use Scale across the whole organization - a trend started by our head office in Germany to fully virtualize our entire server-based network.
- Snapshots - CoW makes things very quick and painless.
- Replication to another cluster - Painlessly simple and reliable.
- Replication to the cloud - Similarly simple with added peace of mind.
- Ease of use - Even for someone highly technical, it is nice to "take a break" from the crazy options of VMWare and others to just have a basic-controlled hypervisor.
- Cost - While I understand support/maintenance makes up a large part of it, the cost for expanding RAM, for example, in an existing cluster is several times more than if you were maintaining hardware yourself.
- Licensing (Microsoft) - Could use assistance from Scale in determining/calculating the best Microsoft license layout (how many cores? how many CPUs? datacenter vs standard?).
- USB - While not a complete necessity, it would be nice to have a feature to map a USB port/device to a virtual machine. The hardware itself has several USB ports but none are really usable. Digi USB Anywhere worked well for our case, but still, it would be nice to do the odd data dump/backup/restore via USB drive (ex. really old project reference from the 1990s stored on external USB).
February 19, 2019
Make it easy on yourself.
We have modernized our entire system's infrastructure using Scale HC3. It was a very easy and straightforward transition thanks to Scale. The hardware came in as scheduled, the techs walked me through all different steps of the set-up, and I was up and running in a matter of hours. It then allowed me to focus on the virtualization and the upgrade of my internal systems. Their GUI web-based interface is brilliant in ease of use. I'm not certain of the amount of custom controls that would be available for highly customized solutions, but it's the perfect plug-and-play set-up.
- Plug-and-play. Web-based GUI makes for extremely easy management and dynamic configuration.
- Fast. The hardware works for you with very little overhead to run the hypervisor.
- Budget. Great quality/price for infrastructure requiring strong performance relative to company size.
- Linux Scripting. Define standard procedures to adapt normal installation scripts to the hypervisor disk and virtual hardware settings.
- VM Snapshots Automatic Export. The VM Snapshots feature is incredibly easy and an ideal backup solution, but it doesn't come with an automatic export feature unless to a different HC3 Cluster.
February 19, 2019
Scale for redundancy
We use Scale at Royal ISD. We have over 25 Virtual Servers that are Windows and Linux based. It is used by teachers and administrators in the district and is maintained by our IT department. It has helped with storage and redundancy as we have three in a cluster. It has allowed us to get rid of many old pieces of equipment to free up rack space.
- Creating virtual machines is very fast.
- Moving machines if one node goes down is quick. We know this as we have shut down one node for testing to see how fast it was, and we were not disappointed.
- IO reads are incredibly fast!
- Being able to use kvm virtual machines would be nice to import. We currently use Aruba cCearpass and have to have this on a Windows-based server Hyper V, as Scale does not support kvm.
February 19, 2019
Scale will scale with us.
HC3 is being used as our main datacenter server equipment and we have started rolling out throughout our fleet of vessels. The simplicity of the system means we need fewer employees to tend the IT systems.
- Simplicity
- Backup
- Remote Management
- Hyperconvergence
- Adding international date format
- Shrink option for HDD
- Scheduling of backup to SMB path
February 19, 2019
Scale HC3 in K-12
Scale Computing HC3 is used as our primary means of virtualization/server hosting. We are a small environment of approximately 50 servers and have been running Scale HC3 for 2 years without issue.
- The UI/UX is neat, well organized, and easy-to-use.
- VM performance is on par with the other big name virtualization technologies in the market.
- ROI is perfect for our size!
- The UI/UX, though easy to use, could be enhanced to provide additional metrics for VMs.
- 3rd party support for backup, or VM containers.
October 05, 2018
Best HCI solution? Look no farther than Scale Computing
Scale Computing HC3 node cluster allowed our company to go from a rack of 10 servers to a 3 node redundant 100% virtualized server environment that is used for our entire organization. With an IT staff of one, the simplicity of setup and use and having 1 management console to administer all our virtualized servers has allowed our business to focus on process improvements.
- Ease of management- 1 console to manage all virtualized servers. Console gives you detailed information regarding your virtualized environment which includes disk use, CPU usage, IOPS, and latency
- Built-in replication- no additional cost to replicate to a similar scale cluster at a remote DR site. Also, availability to replicate to Google cloud for DR now as well.
- Zero downtime- With a 3-node cluster any node failure automatically replicates any virtualized servers on that node to the remaining two nodes. Rolling upgrades to firmware for nodes means no downtime.
- Additional resources- If resources (CPU, RAM, DISK) are running low on existing cluster it's really simple to add additional node(s) to increase resources.
- Support- World class support. Chat functions to reach technicians quickly and most problems are resolved in a relative short amount of time. My average time to reach a support rep is usually less than 5 minutes.
- Work with more vendors on a desktop virtualization solution.
September 24, 2018
Scale Computing HC3, the right fit for SMB
We use Scale Computing HC3 for our Hyper Cluster environment. We have been migrating our VMWare clients to the HC3 environment.
- HC3 makes it very easy to set up VM clients. They provide graphical feedback of CPU Utilization and IOPs for each of the running clients.
- Setting up snapshot schedule is a breeze.
- With a DR Cluster, the snapshots can be transmitted to a DR Cluster for additional redundancy.
- Rolling back to a previous snapshot is not as intuitive as other vendor offerings. You must clone the snapshot and then boot the clone to roll back to a previous snapshot.
September 24, 2018
The small business best asset - Scale
We implemented Scale Computing this year and it is being used as our production environment. We chose Scale due to its affordability and it being a hyper-converged solution. We were on old hardware storing all data locally on Hyper-V servers. The move to Scale gave us redundancy and flexibility at a lower price point than the competition.
- Their customer support is the best I have ever experienced. On your first email or call you get a service tech that is ready to answer your question right away.
- The implementation was fairly simple and converting VMs seemed like a breeze. It took some time, but it worked well.
- My Microsoft licenses sometimes wouldn't pull over in the migrate process and I would have to re-enter my license code. I'm not sure if it depended upon the OS or why it didn't work 100% of the time.
September 24, 2018
More Scale Please
We currently use Scale Computing at our headquarters to host roughly 25 servers that range from application servers to file servers to domain controllers. Scale gave us simplicity to manage our infrastructure. It's also saving us on the bottom line.
- The replication of VMs betweens nodes is incredibly fast. We can recover servers from snapshots very quickly.
- We are saving on VMWare costs by not having to renew licenses for VMWare.
- With Scale's next update, we'll have the capability to do file level restoration.
- When migrating to Scale, it seemed like we we're basically 'tricking' the virtual machine into being a Scale file. So the ability to more easily migrate to Scale would be recommended.
- As of right now, to restore a file, we basically restore an entire VM from a snapshot rather than restoring just that file.
- A lesser option should be available for smaller offices that only have 2 virtual servers.
April 04, 2018
Scale out performs
We have moved most of our physical servers to Scale over the last few years and have added another cluster to our system for high availability. We have radius servers, domain controllers, DHCP servers, Exchange and SQL to name a few that are currently running on Scale. This cluster will be at another location as part of our DR as well. Ease of use and not having to worry about licensing is a huge plus not to mention their support is the best I have found. We serve over 8000 users each day on our network and Scale is a huge part of that.
- Their support is amazing should you need. Although it has been very reliable.
- Ease of use.
- Performance
- Scale-ability
- For most shops their dashboard gives plenty of information; however, some of the more technical users may want a little more information. With that said it is improving.
February 05, 2018
Three year review of Scale's HC3
The HC3 was implemented by a client as a company-wide infrastructure replacement for both physical systems as well as an existing VMware cluster. It replaced 7 physical servers that were quite old, and the two node VMware cluster had one host that was past it's prime. VMware needed to be upgraded, and after looking at the hardware and software costs, the HC3 was a simple decision.
- Ease of Use - the interface is simple, clean, and intuitive enough that if you have ever used any virtualization platform you really don't need any training to get going.
- Ease of Implementation - Once the hardware is mounted, a configuration was performed remotely by scale. They assisted in switch setup by providing requirements, and the cluster itself was done by a technician on the phone with you. It was really running a few commands to initialize the cluster and after that, anything that came up they took care of.
- We had a node failure, and nobody knew. The system kept chugging along without interruption (that anyone could tell). After one phone call, we had the replacement the next day. The cluster was reinitialized and everything worked without having to schedule any downtime.
- System updates are essentially a click of a button. Everything then is handled behind the scenes. I had one update timeout, and a quick call later (on a Saturday no less), it was deduced that it was a timeout issue. After adjusting the timeout, the update ran fine.
- The trade off for many of the complexities of management are taken care of behind the scenes, is that you are limited on many of the configuration options one is used to in other virtualization platforms. That is not to say it is by any means simplistic or inflexible and if you are looking for a system that does not require weeks of training and experience to manage, this is it.
- With the simplicity of the interface, troubleshooting some issues like email notifications can become difficult.
- If you have a small infrastructure that is moving into a hybrid cloud environment, it can be a bit cost prohibitive.
February 02, 2018
I love our Scale
[It's being used] To host most corporate servers including AD, file, print, CCTV and app servers.
- Ease of use
- Superb value compared to traditional competitors
- The time between order and delivery seems slow.
February 02, 2018
Scale HC3 3 Node first time purchaser review
We use our Scale 3 node cluster to run our 5 virtual machines that service our 4 locations. Functions include application servers, web servers and test machines that are used by all departments. The HC3 cluster gives us an easy method to backup an entire machine and is a first step in building a secondary site in which we can replicate our scale data to.
- Scale platform updates - the scale cluster runs on its own software and can be updated in real time without causing any downtime for production virtual machines.
- Node capacity visibility - the software provides an easy window into how much storage and RAM capacity is available on each node and simplifies being able to see how much room there is for growth for new virtual machines.
- Snapshotting - the scheduling of snapshots works extremely well and is an easy set and forget method for backups on a daily basis.
- While Scale handles storage and RAM utilization very well, CPU usage is somewhat hard to configure - you can configure how many CPU cores a VM gets but it's not overly simple to boost an individual VM's CPU performance.
- The custom software that runs on the scale cluster is simple but doesn't necessarily support all backup products out there - or maybe the other backup products don't support them yet - VEEAM for example, backing up a VM outside the hypervisor isn't supported.
- I would like to see the software made available so we can add it to other physical servers we have available - for example, say we have an old VM Ware server and we want to convert it to a Scale node - having the ability to install the software on our hardware would be a huge plus.
February 02, 2018
HC3 how to make your life easier.
We are using the HC3 to run several of our virtual servers. Two of the servers are our domain controllers. We are in the process of migrating more of our VMs over from VMware. The use of Scale has freed up resources that we had budgeted for VMware.
- Very easy to install and migrate existing VMs over from VMware.
- Support is seamless and remote help is a click away.
- Support is US based and never a problem getting in touch with a technician on the first try.
- The only thing that was missing when we purchased the unit was remote replication. They have addressed this with a cloud offering.
February 02, 2018
Scale Computing review
Scale Computing is hosting all our company virtual servers. It was deployed to replace the old VMware setup we had using separate ESX hosts, switches and SAN.
- Because the Scale Computing is a converge storage, it's much more cost-effective to support and maintain vs. out old ESX cluster setup.
- Installing updates is easier to do vs. a system that setup using separate ESX hosts, switches, and SAN because we just have to deal with one appliance.
- The support service has been good so far. Every time we had an issue or question we will get someone on the phone in a few min and they are knowledgeable about the product.
- One of the biggest drawbacks of the current Scale solution is its limitation when it comes to VM management. For example, options that are available in VMware for years like the ability to expend a virtual drive live does not exist.
- The Scale management portal is nice and very easy to use because it's very simple, but it's limited in how much information it provides.
- Because the hypervisor OS is a custom software, it does not allow for more advanced management. any changes or issues that need to troubleshoot requires opening a ticket with support.
January 30, 2018
Honest review of Scale Computing's HC3x
Scale Computing's HC3x has allowed us to virtualise 100% of our company's server infrastructure. We've used the technology for the last 5 years and it has been as solid as a rock. The biggest benefit is its simplicity because we are a small IT department and don't have the time to maintain a more complicated solution such as VMWare or Hyper-V.
- The simplicity of the technology is its biggest strength.
- There aren't different licensing levels and so all features are available in the standard licensing costs.
- Their support team is second to none. Everyone I've spoken to is extremely knowledgeable about their product.
- The only drawback is that if you need extra storage, your only option is to purchase another node. On other platforms, you could just install extra storage space.
January 30, 2018
Scale HC3 is the way to go.
HC3 hosts the core servers for our entire network.
- Firmware updates are dead simple
- Tech support is easy, fast and thorough
- Building Servers only takes minutes
- Server performance when logged in seems sluggish.
- Even though we got discounted pricing it may not be the cheapest solution but the benefits definitely are worth it.
- They say that parts will arrive next day but in our remote locations they (like other vendors) don't seem to realize that there is no such thing as "next day" delivery.