Scale Computing HC3 Reviews

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241 Ratings
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Reviews (126-150 of 165)

Nate Abbott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
Our organization has applied this as a solution for a client. The client had a significant hardware/platform obsolescence and reliability issue. The Scale Cluster resolved all platform issues and cleaned up a depressingly neglected data closet. Uptime for this client went from sub 90 percent to a consistent 99.999% uptime with a complete turnaround in employee confidence in the network and their network systems.
  • Scale Computing HC3 reduces virtualized system management to a minimum set of essential controls. The architecture is a fixed configuration that can be optimized for each site, but is best suited for smaller and medium sized businesses where simplicity, reliability and cost are all factors. HC3 excels in all of these areas.
  • Scale Computing HC3 is very quick and easy to implement, easy to migrate in virtual hosts and physical hosts, and easy to expand and re-allocate resources.
  • Scale Computing HC3 has great technical support for implementation and ongoing support of your Scale stack. It takes little time to get to a true expert, and they have crossed over into areas that are not directly their own responsibility, such as Microsoft Operating System faults and network configuration issues that are external to their box.
  • I would like a little more depth in the virtual machine controls. Maybe that sacrifices simplicity, but it would be nice to have an "expert" mode.
  • Better and more evident DR functionality built into the Scale platform. I feel like this is a missed opportunity for Scale.
  • Switch to HP Hardware!
Small to medium sized businesses with mandatory on-prem apps and limited in-house IT is the sweet spot for Scale. Smaller businesses that can live in the cloud, and larger businesses that require advanced virtualization services and extended VMWare functions who can hire specialists are not a good bet for Scale. Anywhere that diverse app platforms and excess hardware exist under a frustrated and under-manned IT department, that is where Scale should be.
My main experience running Scale is in a medical office with a dozen docs and dozens of medical assistants, nurses and staff. Scale runs the legacy practice management platform that is needed every day to look up patient history, but was running on outdated and vulnerable bare-metal. Virtualizing this application and surrounding it with best practice network services running on brand new Windows Server 2012 R2 virtual machines made it easy to optimize the network and end a bad uptime regime.
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Tony Serratore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
HC3 is being used across the organisation. It has allowed us to refresh operating systems, migrate from 32bit OS to 64Bit operating systems. Snapshotting and cloning is very easy and new server VMs are built in rapid time.
  • Snapshots - very straightforward and can be scheduled
  • Cloning - easy to do from a snapshot
  • Creating VMs - is easy
  • Performance indicators - which VMs are utilising the most IOPs
  • Improved browser support
HC3 does very well in supporting our business needs across the exchange server to SQL databases.
Exchange Server 2010 - HC3 has been integral to running our own Exchange server on-premises than in the cloud and this is more cost effective for us. The service is replicated daily to a DR cluster and provides 24x7 email access to our users. Our ERP application running on SQL is served on the HC3 cluster providing reliable performance and data integrity is maintained.
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Tony Batres | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using Scale Computing HC3 as our core server and storage farm. It houses application servers for accounting and PBO services. Scale's intuitive platform and price point allowed us to save thousands of dollars compared to Nutanix and EVO-RAIL. It also facilitated with our efforts meet the requirements needed to obtain our SOC 1 certification.
  • Implementation is simple no need to go to hours of training first before you start loading your first VM
  • VM will automatically migrate to another Node in case of node failure, no need to configure it its just out of the box
  • Snapshots and Cloning VM's are intuitive and fast
  • Firmware updates do not require you to bring the whole cluster down
  • Migration tools for importing and exporting in VM from other Vendors
  • Ability to create VM and then deploy in AWS and Microsoft cloud and vice versa
Any sSmall to medium size business would benefit from Scale's price point and ease of use. The only area where Scale might not be well suited would be a large server farm that needs high availability across more than 8 nodes. Currently, Scale has an 8 node limit; in a cluster you can always have multiple clusters.
We run our accounting system, our content management system, customer portals, SQL servers, OCR servers, AV and AD on Scale's infrastructure.
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Ramon Vazquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used across the whole organization and we have migrated most of our servers to run virtually within HC3. We should be finalizing all the movements this year.
  • Ease of use
  • Great support
  • Uptime is great
It is well suited for most companies and scenarios. The only scenario where I may not see it working is when you need space for big data where you might need an extra storage unit. For everything else hyperconvergence is golden.
Right now we run everything from active directory, file and printer servers, HR software, and 4 to 5 different databases without issue.
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Jake Fowler | TrustRadius Reviewer
June 12, 2017

Scale Rocks

Score 10 out of 10
Vetted Review
Verified User
Review Source
We virtualize several servers used by the entire school. Also, we have a replication node in another location for disaster recovery.
  • Their customer service is top notch. When we have issues (rarely) they get back to us immediately, always resolve the issue in a timely manner, and explain everything that happened.
  • The GUI interface is way beyond any other virtual appliance I've ever used. It's super easy to configure. I can ramp up new servers in minutes.
  • I have no complaints whatsoever about their products.
It's great for Windows or Linux virtual servers. It also integrates well with many VDI solutions.
Our main database runs on Scale. When we need to do updates, they are worry free since we can do a quick snapshot and/or clone so that we could recover quickly if need be. We also run several web servers and some other services that we are testing for eventual deployment - it's super easy to ramp up a new server to test anything and then blow it away once we're done.
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Lee Zimmerman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using Scale across our entire corporation which includes retail, wholesale and manufacturing entities. We run a mixture of Debian Linux and Windows Server 2012r2 with 27 VMs total. We have appreciated the performance improvements and flexibility of a single large storage pool after migrating from a solution where we had several standalone servers hosting VMs.
  • HC3 makes it dead easy to clone a VM from a snapshot and get it up and running using their simple web interface.
  • The HC3 dashboard allows one to see at a glance the major indicators of server utilization across the cluster.
  • Spinning up a new VM based on a template makes the job of adding a new server easy and quick.
  • HC3 does not offer guaranteed support for Debian Linux, however we have not run into any significant issues despite using it heavily in production.
HC3 may not be well suited for small businesses that are only running a basic server or two. However once a business grows beyond that point Scale will be a competitive option.
One of the business-critical applications we run our our Scale Cluster is Epicor ERP. When transferring our Epicor server from a physical box to a Scale VM we saw marked improvement despite allocating a lot less RAM. This was due to the improved IO of the cluster.
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Scott Rosen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Scale is providing 98% of our virtual infrastructure for the entire CU.
  • Ease of Deployment
  • Baked in replication
  • US Based Support that cares about their clients
  • Increased support from software manufacturers
I believe Scale Computing Hc3 is supported from SMB to SME, and possibly even larger. We have 99% of our workloads migrated to the Scale solution but there are a couple that only support VMWare, and mainly because they have no reason to support another solution at this time. That will continue to change. The solution works extremely well.
We run voice and data applications that support our environment, and the built-in replication to another cluster affords us the peace of mind to fail-over and it just works. No third party products to worry about, no crazy changes, just fail-over and you are up and running in minutes. We demand high availability for specific applications that affect tens of thousands of members.
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Joshua Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
HC3 is running almost the entirety of our server workload. The IT department (2 employees) are really the only direct users.
  • Spooling up a new virtual machine is crazy easy. Our setup for our 4-server infrastructure was done (OS install and configuration included) inside of 2 hours! Granularity, speed, and ease of use make for a very potent combination.
  • Monitoring and managing from the HC3 console is excellent. The intuitive interface has just the right amount of detail. Changes - from changing a backup/replication schedule to adding a new drive to a VM - are done in a snap.
  • Rolling updates are awesome.
  • The snapshot scheduling interface could use a bit of work to become as intuitive as the rest of HC3. The granularity is beautiful, as is the ability to make live changes, but it took a bit of time to understand how to create a nightly *and* hourly schedule for the same machine.
Small-to-medium businesses need Scale. The ability to add compute/storage/everything nodes that are 1 rack unit high is fantastic. We went into our purchase with the intention of 1 3-node cluster. Scale's pricing and features were great enough that we instead purchased 4 nodes (1 3-node cluster and 1 1-node cluster) and have a disaster and recovery solution ready to go. This is alongside our confidence that we can add a new node if we need more capacity/compute or if the machines just need a refresh down the road.

Meanwhile, server administration ticks along in the virtual sphere. Creating, moving, monitoring the VMs is very easy to do. What used to be a remote connection to resource monitor is now a glance at the HC3 console.
Our file server resides on one of the VMs managed by HC3. Soon after firing up the primary file server, we implemented its twin (with real-time replication) as a second file server VM at our disaster recovery site. No issues. Seriously, none.
On the next VM over, we find our company's primary DNS server. Very important. No issues. No interruptions, lack of compute power, nothing.
I would gladly recommend using Scale for business-critical functions.
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Greg Carreon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our Scale HC3 system has allowed us to consolidate and visualize our current outdated servers. This solution should keep our environment running more efficiently for years to come.
  • We are able to utilize all available within the servers
  • We are able to control every aspect of our VMs from one central control panel.
  • We are able to spin up a new or duplicate VM in seconds.
  • Integrating a front end security control panel or integrate with 3rd party.
  • The ability to export syslog files.
Scale is perfect for our midsize company. I reduced the number of physical servers and if I need more I just add a node and it will automatically balance itself.
Redundancy ....... Reduncancy ......... Redundancy........ This provides a easy simple way to accomplish this objective.
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Clayton Crocker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We migrated from a pure physical environment to Scale Computing HC3 to host all of our business critical servers and data for our entire organization. The process was pretty easy and it has improved up time, eased maintenance of the servers, and due to granular snapshots, reduced the stress about patching servers.
  • I love the fact that with Scale Computing there truly is a single pane of glass to manage everything. It is very easy to use as anything you need to do is typically just a couple of clicks with the mouse. If you want to spin up a copy of a server for testing off of a snapshot, 4 clicks, and all without leaving the screen that you are on and you are done. Need to move a vm to a different host, click and drag it to the new host with no interruption to the end users, or noticeable impact on performance.
  • Scale Computing HC3 has the best support that I have ever seen. On the rare times I have required them, I have always received a real, easy to understand, person after a couple of rings. They have been quick to respond and after allowing them remote access to the system, have been able to quickly resolve any issue that I have had.
  • One area of improvement would be is to have the ability to resize a hard drive inside a VM.
Scale Computing is very well suited for the SMB market and other markets as well. It is simple and easy to use, and only takes a few minutes to get familiar with the interface and it can scale up to meet more demanding needs by simply adding additional nodes. Need additional storage? Add a storage heavy node. Need more compute? Add a compute heavy node. Need to implement a disaster recovery solution? Simply setup a new cluster in your offsite location and provide a connect between them and you are done.
We run all of our applications such as our financial, exchange, payroll, scheduling, and hr software, as well as our file server and domain controllers without any issues.
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Bart Strauss | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Scale Computing HC3 for my entire organization. It's home to several Microsoft virtual services, some of which include Exchange, Internet Information Service, and SQL. We also host Active Directory services and File sharing. I have 5 nodes implemented so it provided great hardware redundancy.
  • Redundancy Failover
  • Easy to use interface
  • Good Customer Support
  • I have nothing to offer in this area
Environments where 3 to 5 virtual servers per hardware device are needed.
  • Proprietary Learning Management System
  • Microsoft SQL services
  • Web Applications
  • Microsoft Exchange
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Kelson Colbo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our entire organization used the Scale Computing Solution. Our Scale Solution served 32 locations with all network and application resources from a single data center. This allowed for centralized computing, centralized backup, and a dramatic improvement in the resources and time required to manage IT systems.
  • Very simple, intuitive user interface
  • Very fast application performance over RDS sessions.
  • Very easy to update, maintain, and expand
  • Great customer service from sales to support.
  • I really don't have any suggestions here. i was very pleased and highly recommend the Scale Computing Solution
Coming for a multi-site, multi-state healthcare company that had an MPLS network in place, deploying the Scale Solutions fit perfectly. We used their migration tool to take physical servers to virtual, and reduced our server infrastructure from 35 physical servers to 2 plus a 4 node Scale Computing Solution.
We ran medical billing, scheduling, and electronic medical record applications on the system, which was delivered to clinic and clinician users over an RDS session running on thin clients. All applications were delivered in a busy clinical setting where all applications were used at the point of care.
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Frank Fratzke, CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Scale is used across the entire organization as a host for multiple server and workstation VM's. It host DC's, file servers and specialty servers.
  • Their support is spectacular
  • Their business ethics are strong
  • Their products perform very well, are easy to use, and straight forward to setup
  • Cloning a VM requires turning off the virtual NIC to allow an IP reset. Would be nice if this wasn't required
Good for an environment demanding high availability with ease of setup and use. Allows for a single vendor solution for VM's, storage, etc.
We run our domain controller, our ERP system, freight server, antivirus server, file server, and some Win7 workstations on the Scale. It's critical for us to have all systems up and running.
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Carl Elton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using the HC3 cluster as our main virtual environment for our servers. We also use it to connect to an offsite location for our server backups.
  • You can quickly install OS images to put into production or to test.
  • Technical support has been wonderful in answering my questions.
  • Keeping up to date with firmware updates.
  • An easier way to delete older notifications (conditions).
  • Better scaled console interface in the web browsers.
As I said before, Scale is an easy way to run your virtual servers.
I'm runnig a Domain Controller and a file server. Nothing major.
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Jamie Abraham | TrustRadius Reviewer
June 06, 2017

Scale up

Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use Scale across the entire organization.
It provides us the redundancy and scale-ability that would have cost us much more had we not chosen Scale.
  • Reduces downtime due to hardware issues
  • Allows us to quickly restore VM's to a prior point
  • Allows us to create new Apps as required.
  • I have not yet encountered, sorry.
Excellent in an environment looking to consolidate a large number of servers.
We are running all of our Apps on it. We have migrated from the older Servers to entirely Scale.
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Gary Grana | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Scale Computing HC3 was going to be used to Virtualize our Infrastructure. This was purchased prior to me coming onboard and I did not not purchase this product. We no longer use this infrastructure.
  • Customer Service and Support
  • Full Supported by Scale with little user management
  • Complete virtual hyper converged solution
  • Simplify the Disaster Recovery fail-over and fail back.
  • Provide support for external storage.
This product is great for a small company with no IT or only 1 IT employee.
We tried running SQL Server that had a 750 GB database. The infrastructure was not able to support a database of this size and we had to purchase separate hardware to install Hyper-V.
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Zackary Sutton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Scale Computing HC3 replaced our aging server hardware. It is used by the whole organization. It addresses the issue of systems stability, system longevity, disaster recovery, and systems availability.
  • Easy to manage
  • Easy to set up
  • Easy to monitor
  • I have had a couple of issue with the email alerts, so I feel like they could improve on that.
Scale is well suited for small - medium sized businesses who are looking to virtualize their server environment. However, the great thing about Scale is how scalable it is. Scale can really be used for any sized business.
I am running my RDP server, FTP server, Email server, file server, and several web servers off of my HC3 infrastructure. The great thing is, if one of the server physically goes down, my users don't see anything happen. The virtual servers will move to a server with available resources.
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Anonymous | TrustRadius Reviewer
December 18, 2017

Scale and the SMB Sector

Score 9 out of 10
Vetted Review
Verified User
Review Source
We run 75 virtualized client and server systems across a 4 node cluster, which serves the entire organization. This encompasses our: Active Directory and Exchange stack, virtualized desktop infrastructure, and our production order injection, processing, and rendering systems. The Scale cluster provides simplified management of the virtual machines, and the Scale team provides a strong support infrastructure for the software and hardware.
  • Single pane of glass management console with the ability to 'Tag' virtual machines into separate groups for organization, making it easy to view resource utilization and VM state. Additionally, direct in-browser remote control without the use of a third party plugin makes direct control seamless.
  • Quick and easy cloning of virtual machines makes life easier, providing the ability to maintain a single master template for a given class of system.
  • Moving a VM from one node to another is as simple as clicking Move, then selecting the target node. Because of the way Scale backend the storage for their VMs, all migrations are Live.
  • Support reps are very friendly, and are available at varied hours of the day, thus not limiting you to a 9-5 window if there is a problem.
  • On high memory nodes, the current view pane does not provide an easy means by which to view a detailed list of VMs on a given node. I'd love to see an additional view which provides detailed list of VMs per node, or something on the VM 'card' itself with the host node information.
  • I'd like to see the ability to control how many replica copies of data are stored on a given cluster. The ability to configure the environment so that every node has a copy of every VM's data is something that I feel would be beneficial if you have the storage.
  • Scale currently lack a comprehensive in-built backup solution which can communicate with external storage. The snapshot system is good, but the ability to configure an external storage point for redundancy would be appreciated.

Scale's feature set targets the SMB sector, particularly those companies without a full-time in-house IT team. This is a good fit, as they offer the ability to replicate VMs to a remote Scale cluster for redundancy and disaster recovery purposes. Their remote support is also well suited to this, as if there's a hardware issue, they will send a replacement chassis/disk, and walk you through the required physical steps for replacement, while they remotely manage the software-level changes required for a node which is joined to the cluster.

In a much larger environment, with a dedicated server team, I think that is where a company begins to outgrow Scale's targeted feature set.

Some of the applications we run on our cluster include:

  • Industry specific production software which injects, processes, and renders order data for output purposes
  • Internally developed middleware for CRM, order management, billing, and reporting purposes
  • Point of Sale, inventory management, and financial accounting software
  • Auto-printing software for dynamically generated order packing slips
  • Mail, instant messaging, and patch management servers
  • Webservers
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Our Scale HC3 system is being used for a data-intense multi-server public safety application suite. It is primarily used by our police and fire departments to collect, store and make accessible large amounts of historic incident records. It addresses our customer requirements for high availability while offering ease and flexibility for our system administrators.
  • Very easy to use. Intuitive and simple web-based administration interface, all the necessary features that we'd expect without any of the clutter that's irrelevant in day-to-day use.
  • Flexible resource allocation between nodes and easy use of available processor, memory and storage capacities. Very fast on-the-fly changes of settings. No worries about separate storage management when compared to basic virtualization solutions (not hyper-converged).
  • N+1 node concept provides for ultimate expansion and contraction flexibilities when designing systems, building out systems, or splitting systems.
  • No integrated backbone. I'd rather see a node interconnect system similar to network switch stacking (loop of directly attached Twinax cables, for example) than a requirement for multi-gigabit switches with very narrow specification guidelines due to lack of support for some industry leader products.
  • Manufacturer-dependent initial deployments and configurations. The customer is required to coordinate with manufacturer/vendor, which can be inconvenient to arrange.
  • While we have seen perfect reliability in pure storage and backup scenarios we did observe occasional "mysterious" application issues that we do not see on non-HC3 systems. So far we have been unable to better isolate problems and perform root-cause analysis but it has lead to a diminished trust and prevents us from more aggressively deploying the product.
HC3's greatest strength would have to be its tremendous flexibility in scenarios where an erratic or uncertain growth rate needs to be accommodated. While performance can be matched by other vendors or system designs, HC3 shines when it comes to its ease of system administration (creation/sizing/moving of VMs and their storage resources within the system).
We are currently using two sets of HC3 nodes. The larger one is located in our primary data center and hosts a large multi-server records management system for our public safety customers. The smaller one is located in our backup data center and serves as an off-site storage location for critical VMs. The HC3 systems have performed wonderfully in this critical 24/7 environment as far as hosting converged interface application servers and storage resources. We do still have some issues with primary client/server application responsiveness, and while our environment is built exactly to HC3 specifications (specific Dell fiber switches etc.) it has not yet been determined if the problems are application, system or network-related.
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Anonymous | TrustRadius Reviewer
February 01, 2018

Scale Computing review

Score 7 out of 10
Vetted Review
Verified User
Review Source
Scale Computing is hosting all our company virtual servers. It was deployed to replace the old VMware setup we had using separate ESX hosts, switches and SAN.
  • Because the Scale Computing is a converge storage, it's much more cost-effective to support and maintain vs. out old ESX cluster setup.
  • Installing updates is easier to do vs. a system that setup using separate ESX hosts, switches, and SAN because we just have to deal with one appliance.
  • The support service has been good so far. Every time we had an issue or question we will get someone on the phone in a few min and they are knowledgeable about the product.
  • One of the biggest drawbacks of the current Scale solution is its limitation when it comes to VM management. For example, options that are available in VMware for years like the ability to expend a virtual drive live does not exist.
  • The Scale management portal is nice and very easy to use because it's very simple, but it's limited in how much information it provides.
  • Because the hypervisor OS is a custom software, it does not allow for more advanced management. any changes or issues that need to troubleshoot requires opening a ticket with support.
If your virtualization needs are basic and you don't need any advanced features I think that the performance/cost is a good proposition. It's also fairly easy to add another node to the cluster to increase your resources.
We run our primary file server, SQL server, and accounting software on the Scale. The requirements are basic and the performance is as expected for the model we use.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
HC3 hosts the core servers for our entire network.
  • Firmware updates are dead simple
  • Tech support is easy, fast and thorough
  • Building Servers only takes minutes
  • Server performance when logged in seems sluggish.
  • Even though we got discounted pricing it may not be the cheapest solution but the benefits definitely are worth it.
  • They say that parts will arrive next day but in our remote locations they (like other vendors) don't seem to realize that there is no such thing as "next day" delivery.
Scale HC3 is great in so many situations. If you want a small physical footprint but have the ability to spin up dozens of servers in minutes then it is fabulous. They also have an offsite replication package. You have 2 sets of nodes in different sites and the main site replicates to the offsite backup. If something catastrophic happens to the main site you just point everything to the offsite locations and nothing is lost because the offsite is an exact replica. Almost no downtime and no data loss.
SQL, Exchange, Active Directory. I haven't found anything that doesn't really work yet.
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Anonymous | TrustRadius Reviewer
January 26, 2018

Scale HC3 is the Best

Score 10 out of 10
Vetted Review
Verified User
Review Source
We have utilized Scale Computing HC3 to virtualize our entire server environment for our whole organization. This solved the issues of hardware related failures since the Scale Computing HC3 is in a cluster. It also solved the issue of us needing to update our hardware and provided us with a single pain of glass to view everything on it at once.
  • Speed - Scale has increased our server performance drastically.
  • Ease of use - The system is so easy to use and set up!
  • Support - The scale support team is awesome and really knows their product.
  • PRICE - You can't touch their price elsewhere for the performance that you receive.
  • Make it easier to migrate from other hypervisors to scale without having to buy third-party software.
Scale Computing is well suited for anyone who is looking to create a virtualized server environment that values price, performance, and reliability. The footprint of the hardware makes it so that it can be placed in even the smallest of racks and give you the performance and scalability of the larger companies at a fraction of the price.
Our entire company runs off of scale computing, I can easily scale out our company by cloning servers and having the new ones up and running within minutes. I can also add more hosts in a matter of a phone call and a few screws and wire connections. It is a great product!!!
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Anonymous | TrustRadius Reviewer
January 24, 2018

Scale is worth a look!

Score 9 out of 10
Vetted Review
Verified User
Review Source
The Scale cluster manages the virtual machines which all employees utilize.
Currently only the IT team, which consists of 6 members, interacts with the Scale environment directly.
  • Simple VM management interface
  • Provides easy access to support streams
  • Immediate system performance and alerting
  • A granular user management system is required. The Scale interface lacks the ability to add user accounts with limited access to manage individual or groups of VMs. Remote access is an all or nothing security model.
  • VM export is missing. An ability to export a VM from a cluster for external backup or transfer to another cluster which is not linked is also not supported.
Scale is a user friendly VM cluster which offers redundancy across hardware devices which protects against a full system failure. This is well suited to environments with multiple servers.
We operate our custom manufacturing, shipping, accounting and customer ERP system as a VM within a cluster. We've not had performance or systems issues while running our critical software under this platform.

On another cluster we operate our internal web sites and system monitoring platform again without faults or performance loss. Increasing system resources - such as allocating additional RAM or drive storage is as simple as moving GUI sliders or allocating containers for new drives.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use Scale Computing HC3 as our central cluster for all of our VMs. It's mostly just our IT department that controls and uses it daily, while everyone around us benefits from the centralized product. We run web servers, point of sale, and network distributing virtual machines with our cluster. It provides a great and convenient interface that makes it easy for anyone of any networking background to manage and operate. It has been of great service towards our company in the past couple of years!
  • Scale Computing HC3 provides a very efficient GUI, that makes it easy for us to maneuver from VM to VM.
  • The displayed information of disk usage and RAM space helps us determine in what capacity we can use our cluster.
  • We have dealt with the cosmetic issue for our individual VMs, where the disk space is showing incorrect on the interface, in contrast to the actual disk space showing within the VM itself.
I believe that Scale Computer HC3 has been amazing for the structured environment it provides. Since it allows you to organize the VMs into groups, it makes it much easier to find exactly what you're looking for due to the purpose of the VM. Whenever you're looking for some specific information about disk space, RAM, or any other specs, the descriptive interface provides that quickly without having to dive into the computer and search for it.
We solely run our POS system on our Scale cluster. Ever since we switched to Scale and used the cluster for our central POS database, it has been nothing short of amazing. It gives easy access, we can connect anyone needing to connect to it with ease, and eliminates the use of an actual machine at the locations.
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Anonymous | TrustRadius Reviewer
January 22, 2018

A worthy investment

Score 9 out of 10
Vetted Review
Verified User
Review Source
We utilize Scale computing products for deploying virtual systems within our company. These systems serve a variety of roles across our organization including individual workstation virtual desktops to dedicated file storage and domain controllers.
  • New virtual systems are easy to set up and configure.
  • Easy to transfer systems between nodes on the cluster offers great flexibility and control over the environment.
  • The technical support they offer is great. The few times I have needed to contact them they have been quick to respond and resolve any troubles or questions.
  • Customers need to be able to configure backups/snapshots of the systems. This is a bit of a confusing process that previously involved contacting support and have their engineering team update scripts when we bring a new system online.
  • Pricing is a little high, but for the amount of features and services the Scale units provide, we have been able to justify the costs.
Perfect for easy deployments of virtual systems within a small to mid-size business.
We run our domain controllers and several critical systems on the Scale products including a main file server and workstations for employee use. The infrastructure the Scale products provide is vital to our IT department.
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About Scale Computing HC3

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HC3® software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing HC3 Features

Has featureSimplicity
Has featureHigh Availability
Has featureScalability

Scale Computing HC3 Videos (4)

Scale Computing HC3 Downloadables

Scale Computing HC3 Integrations

Leostream, Cloud Unity - Google

Scale Computing HC3 Competitors

VMware vCenter Server, VMware ESXi, Nutanix AOS, Hyper-V, HPE SimpliVity (formerly OmniCube)

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
HC12008,500Per Node
HC1250D15,170Per Node
HC12509,665Per Node
HC1250DF16,750Per Node
HC5250D25,700Per Node

Pricing shown in U.S. Dollar. Pricing for other regions available on request.

Scale Computing HC3 Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
20%
Mid-Size Companies (51-500 employees)
70%
Enterprises (> 500 employees)
10%

Scale Computing HC3 Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Scale Computing HC3 Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Unix
Mobile Application:No
Supported Countries:North America, EMEA, Australia
Supported Languages: English